WEBVTT
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And brought to you by adminmonitor.com.
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We'll begin momentarily.
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Thank you for your patience.
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Welcome to the California
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Public Utilities Commission Public Voting meeting
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on this day, Thursday, October 21st, 2021.
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Today's call is being recorded.
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If you have any objections, you may disconnect at this time.
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President Batjer, you may proceed.
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Thank you very much operator.
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Good morning, everyone.
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We will need to establish a quorum.
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So will the agenda clerk please call the roll.
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Commissioner Houck.
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Here.
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Commissioner Shiroma.
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Present.
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Commissioner Rechtschatten.
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I'm here.
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Commissioner Guzman Aceves.
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Here.
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President Batjer.
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Here.
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Thank you.
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We have established a quorum.
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I want to welcome everyone
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to the California Public Utilities Commission.
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I am calling this meeting of October 21st, 2021
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Public Agenda item number
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3495 to order.
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Due to the corner virus pandemic
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and the shelter in place order,
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we are conducting today's business meeting online
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and via remote participation.
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The meeting is livestreamed on the CPUCS website.
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You can view the meeting at
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ww.adminmonitor.com/ca/ccuc.
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Both cationing is available in English and Spanish
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through the webcast.
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You can click on the green button
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to select your language of choice.
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We also have Spanish interpretation available
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during the public comment portion of today's meeting
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dial 800-857-1917
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passcode 3799627 pounds, and follow the instructions
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to be connected to the Spanish line.
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I ask that my colleagues and today's speakers
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remain mindful and speak clearly and slowly.
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I will also occasionally pause for interpretation myself.
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I will ask Claudia to please translate that paragraph.
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(foreign language)
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Thank you.
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Public engagement is critical to the CPUC process.
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If you wish to make a public comment,
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dial into 800-857-1917
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and enter pass code 9899501 pound
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and press star one.
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You will be placed in a queue
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and the operator will take your name and information.
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You will be called upon to speak
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when we get to the public comment period in today's agenda.
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If you encountered difficulty
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calling into the public telephone line, please email,
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votingmeetinghelp@cpuc.ca.gov.
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Voting meeting help is all one word.
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We will now turn to the public comment period in our agenda.
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If you wish to make a public comment
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and you have already dialed
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into the public comment telephone lines,
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please press star one, and unmute your phone
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to enter the public comment queue.
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CPUC Rules.
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Do not allow for parties interests in proceedings
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to speak about open proceedings.
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The public can make comments addressing items on the consent
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and regular agenda, as well as items not on today's agenda.
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Please note, there will not be public comment on item five
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and all items on the closed session agenda.
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You will have one minute to speak today.
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You'll hear a bell sound when your time is up.
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Let me repeat that.
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You will have one minute to speak today,
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and you will hear a bell sound when your time is up.
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Please be mindful of other speakers in the queue
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and keep to your alloted time.
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We have many people who wish to speak to us today
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and present their comments.
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So please, be mindful of others
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who will be waiting in the queue.
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As a reminder,
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please speak clearly and slowly
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to accommodate Spanish interpretation.
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Which is available during the public comment portion
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of today's meeting.
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With that guidance in mind, I welcome today's speakers.
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And I will now turn back to the operator
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to open the public comment telephone line.
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Operator.
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Thank you.
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The public comment line is now open.
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Again, if you wish to speak
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during the public comment period,
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please press star one, unmute your phone
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and clearly record your name when prompted.
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Our first caller is Sudi Skull.
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You may go ahead.
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Good morning, I'm Sudi Skull.
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Copper Landline usage is far higher than reported.
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When a household has both a landline and a cell phone,
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the landline is not counted.
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A wireless cell phone versus a copper landline
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has high environmental costs,
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negatively impacting our climate change crisis.
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"The Information and Communication Technology Industry
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"is responsible for 3-4%, and by the year 2040,
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"possibly 14% of global global carbon dioxide emissions",
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states the Wall Street Journal.
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The book, "Tipping Point for Planet Earth",
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sites the mining of rarest metals
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as the final tipping point in climate change.
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One ton of mined rarest metal
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releases 2000 tons of greenhouse gases into the atmosphere.
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And this does not include the carbon footprint
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inherent in their transportation.
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Rarest metals are used in the manufacturing
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of all electronics, including cell phones.
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Typically cell phones are traded in
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every three years or more for the latest model.
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I have had my present landline, my lifeline, for 20 years.
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It is clear from Frontier's history of mismanagement
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and recent bankruptcy,
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that the reliability of AT&T Copper Landline
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will be in jeopardy.
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The landline has stood the test of time.
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Vote a resounding no to AT&T's applications.
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Thank you.
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Thank you.
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Operator the next caller, please.
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One other caller is Nancy Hubert.
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You may go ahead.
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Hi, thank you very much for allowing us
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this ability to give some feedback.
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I request that CPUC reject AT&T's application
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discontinue residential service
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and to get rid of the copper landlines.
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Frontier is known to not be a very good option.
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They recently emerged from bankruptcy
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and there are very many problems
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with putting this off on the Frontier.
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AT&T has been around a really long time
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and done a good job with the landline,
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and the most important thing I wanna stress
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is that the landline is a lifeline.
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And it's not just a lifeline to seniors or disabled people
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like me, that can't use wireless communications,
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it's a lifeline to everyone.
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When there are extreme weather events or fires,
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cell phones are not reliable either.
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And these landlines don't require...
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They just require this tiny minimum amount of electricity.
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And I happen to live in a place
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where there are no landlines, and so I know what it's like.
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When the power goes out, I have nothing.
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I have no phone, I have no internet,
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I have no way to communicate with the outside world,
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and I live in a rural area away from other houses.
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So I can't even talk to a neighbor and find out,
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I can't find out if there's an evacuation
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or how long the power outage is gonna last.
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And AT&T (beep) reliable.
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They seem to have lots of power outage.
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Nancy, your time is up.
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Thank you very much.
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Thank you.
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Operator the next caller, please.
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Our next caller is Sean Angles.
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You may go ahead.
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Yes, god morning.
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My name is Sean Angles.
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I'm representing myself as a Licensed Professional Fiduciary
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who helps vulnerable elders who live in elite home.
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I just wanna comment on
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the AT&T to maintain traditional copper wire landline.
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And I am not in supportive Frontier
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or HDC Commissioning of these landlines.
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They are the reasons why internet-based phone services
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are just not reliable,
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especially during electricity outages
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and events such as earthquakes.
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And the case of my elder clients,
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a lot of them with normal memory,
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which is actually a lower memory level than most clients,
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most normal people, the new technologies
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that are compliment to the internet-based phone services
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are too complicated to use,
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especially for clients that are in rural areas.
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Things like power outages
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and some type of technical competency is required
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for them to self-maintain the equipment.
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In lot of cases with me are miss calls
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and not being able to communicate with them.
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I do frequently install traditional landlines
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in my client's bedrooms, so I can access them immediately.
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Thank you very much.
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Thank you.
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Operator the next caller, please.
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And next caller is Barbara Stebbins
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with Local Clean Energy Alliance.
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You may go ahead.
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My name is Barbara Stebbins,
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I'm with Local Clean Energy Alliance,
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calling in solidarity with "Reclaim Our Power"
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to demand that the CPUC denied PG&E's Wildfire Plan
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and begin the transition to an energy system
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that truly serves the people of California.
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It may seem reasonable to this Commission
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that PG&E be kept afloat,
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but the people see clearly that this is a hostage situation.
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A criminal corporation
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is holding the wildfire victims hostage.
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If you do not approve their wildfire plan,
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the hostages will suffer.
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This is not acceptable.
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And there is an alternative.
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You would have the power to save
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both the people of California in the hostages
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by denying PG&E's Wildfire Mitigation Plan
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and moving it to the final stage of the enhanced oversight
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and enforcement process.
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Thank you.
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Thank you.
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Operator the next caller, please.
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Our next caller is Nancy Macy.
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The Valley Women's Club and Environmental Committee.
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You may go ahead.
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Good morning.
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I'm Nancy Macy, Chair of the Valley Women's Club
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Environmental Committee for the San Lorenzo Valley.
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We strongly oppose approval
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of PG&E's Wildfire Mitigation Plan again,
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because it all levels from modeling
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to inadequate follow-through.
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PG&E has failed to provide a comprehensive plan
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to modernize its antiquated, unsafe infrastructure,
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which is being done by Southern California Edison,
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who's replacing 5,000 miles of its distribution system
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in three years.
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PG&E won't harden a thousand miles in that time,
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focusing on piecemeal and maintenance and empty promises.
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PG&E wastes billions
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on environmentally destructive tree removals.
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It still failed to prevent disastrous wildfires.
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It's only resources, never ending PSPS,
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feeble misuse of reclosers
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that is causing thousands of hours of dangerous outages now
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and other so-called solutions like cameras,
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that only help after the fire has started.
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You must require better.
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Thank you.
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Thank you.
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Operator, next caller please.
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Our next caller is Buss Risby.
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You may go ahead
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Hello, can you hear me?
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Yes, we can.
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Please go ahead.
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[buss[ Hi.
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I'm just calling you because I think it's imperative
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that we make sure that (clearing throat)
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we're centering communities and prioritizing
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holding PG&E accountable.
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We need to make sure that when these wildfires hit,
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that we're not ignoring the crucial issues
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that are impacting them.
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You know, last month,
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you didn't approve the shortsighted mild-mannered,
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mitigation plan, and now you have another opportunity
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to stop enabling PG&E,
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and we really, really urge you to do so.
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I live in a region that is severely impacted by wildfires
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and these wildfires are destroying homes,
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they impact air quality, which has a long-term impact.
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And so, I think it's crucial that
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we make sure we stand up to
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big money interests and stop polluting.
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Thank you.
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Thank you.
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Operator, next caller please.
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And our next caller is Mary Kay Benson,
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350 Butte county.
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You may go ahead.
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Thank you.
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Yesterday Butte County joined four other Northern counties
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suing PG&E for causing the Dixie slash GLI Fires
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and damages.
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Butte County brings this action
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to recover public and natural resources lost
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because PG&E failed
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to manage and maintain its high voltage infrastructure.
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We stand with "Reclaim Our Power"
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in asking that you reject their Wildfire Plan Agenda
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item number 21, which is not just a license to burn,
00:15:01.810 --> 00:15:04.590
it is also a licensed to kill.
00:15:04.590 --> 00:15:07.330
PG&E pled guilty to 84 counts
00:15:07.330 --> 00:15:11.160
of involuntary manslaughter in the campfire here,
00:15:11.160 --> 00:15:14.970
the world's costliest disaster of 2018,
00:15:14.970 --> 00:15:17.610
PG&E was convicted of six felonies
00:15:17.610 --> 00:15:20.490
in the 2010 San Bruno pipeline explosion,
00:15:20.490 --> 00:15:22.470
which killed eight people.
00:15:22.470 --> 00:15:25.177
Last month PG&E was charged with manslaughter
00:15:25.177 --> 00:15:30.177
and the Shasta county Zogg Fire, which killed four people.
00:15:30.210 --> 00:15:33.480
11 people were killed by PG&E caused
00:15:33.480 --> 00:15:37.877
bear North Complex Fires here in 2020 (beep)
00:15:39.140 --> 00:15:42.000
117 humans killed and counting,
00:15:42.000 --> 00:15:45.373
which is why we call PG&E serial killers.
00:15:49.940 --> 00:15:51.500
Thank you for your call.
00:15:51.500 --> 00:15:53.303
Operator, the next caller please.
00:15:54.790 --> 00:15:56.390
Our next caller is Rob Holly,
00:15:56.390 --> 00:15:57.830
with Solar Rights Alliance.
00:15:57.830 --> 00:15:59.240
You may go ahead.
00:15:59.240 --> 00:16:01.800
Hi, this is Rob Holly, from the Solar Rights Alliance.
00:16:01.800 --> 00:16:04.500
I urge you to reject the wildfire plan.
00:16:04.500 --> 00:16:06.320
Any long-term solution will require
00:16:06.320 --> 00:16:08.180
reducing the number of power lines needed
00:16:08.180 --> 00:16:09.670
and reducing the number of people
00:16:09.670 --> 00:16:11.550
that depend on those power lines.
00:16:11.550 --> 00:16:13.500
Rooftop solar, when coupled with batteries
00:16:13.500 --> 00:16:14.880
are the answer to both.
00:16:14.880 --> 00:16:16.300
Your data has already shown
00:16:16.300 --> 00:16:18.710
that they've reduce the need for new power lines.
00:16:18.710 --> 00:16:21.330
As more cost sensitive sectors adopt this,
00:16:21.330 --> 00:16:23.420
will see an even greater improvement.
00:16:23.420 --> 00:16:25.400
Don't get into the utilities pleadings.
00:16:25.400 --> 00:16:27.760
They make their money from power lines.
00:16:27.760 --> 00:16:30.720
That's why they're asking you to crush rooftop solar,
00:16:30.720 --> 00:16:33.230
even though non-biased study such as Viva,
00:16:33.230 --> 00:16:34.870
show that those save everyone money
00:16:34.870 --> 00:16:37.570
and reduce the need for more dangerous power lines.
00:16:37.570 --> 00:16:39.440
Act in the interest of consumers.
00:16:39.440 --> 00:16:41.780
Don't ratify the status quo.
00:16:41.780 --> 00:16:42.613
Thank you.
00:16:44.910 --> 00:16:45.743
Thank you.
00:16:45.743 --> 00:16:50.103
Operator, next caller please.
00:16:50.103 --> 00:16:52.680
And our next caller is Liz Campos.
00:16:52.680 --> 00:16:53.530
You may go ahead.
00:17:00.170 --> 00:17:02.030
I am...
Okay.
00:17:02.030 --> 00:17:03.572
Sorry?
Thank you.
00:17:03.572 --> 00:17:04.510
No, no, sorry I interrupted you.
00:17:04.510 --> 00:17:06.010
Please go ahead.
00:17:06.010 --> 00:17:09.810
I'm Liz Campos from Ventura, California.
00:17:09.810 --> 00:17:14.170
I'm calling today to remind you to force SoCalGas
00:17:14.170 --> 00:17:17.530
to move their compressor station.
00:17:17.530 --> 00:17:20.690
They have blocked
00:17:20.690 --> 00:17:22.960
the public from entering their public meetings,
00:17:22.960 --> 00:17:24.990
which is inappropriate.
00:17:24.990 --> 00:17:29.210
And I also say that we have the Westside Clean Air Coalition
00:17:29.210 --> 00:17:32.500
stand in solidarity with Aliso Canyon
00:17:32.500 --> 00:17:35.220
and say, please shut that down.
00:17:35.220 --> 00:17:38.350
We're almost six years to the anniversary
00:17:38.350 --> 00:17:40.480
of that horrific event.
00:17:40.480 --> 00:17:41.313
Thank you.
00:17:42.570 --> 00:17:44.020
Thank you.
00:17:44.020 --> 00:17:45.470
Operator, next caller please.
00:17:46.866 --> 00:17:48.810
Our next caller is Brendan Hughes.
00:17:48.810 --> 00:17:49.660
You may go ahead.
00:17:51.810 --> 00:17:52.643
Hi.
00:17:52.643 --> 00:17:55.185
IRG reject the PG&E plan.
00:17:55.185 --> 00:17:56.860
Like the previous caller said,
00:17:56.860 --> 00:18:01.563
we need to move toward renewable energy and rooftop solar.
00:18:02.550 --> 00:18:04.880
We don't live in a world where power towers
00:18:04.880 --> 00:18:07.453
and parabolic troughs matter anymore,
00:18:07.453 --> 00:18:09.030
the old bottle is gone.
00:18:09.030 --> 00:18:12.070
So the same panels that are going out in the desert
00:18:12.070 --> 00:18:13.300
could be going on people's homes
00:18:13.300 --> 00:18:15.410
instead of destroying wildlands.
00:18:15.410 --> 00:18:16.980
This can be done quickly
00:18:16.980 --> 00:18:19.970
and just think of the savings in costs
00:18:19.970 --> 00:18:23.100
from not having to pay environmental consultants
00:18:23.100 --> 00:18:25.930
and lawyers to move forward and sue over it.
00:18:25.930 --> 00:18:30.190
We can put a lot of panels at homes with those cost savings.
00:18:30.190 --> 00:18:33.030
Also rooftop solar loses uses a lot less water
00:18:33.030 --> 00:18:36.450
and it's at the source where the energy is used.
00:18:36.450 --> 00:18:38.780
So wildfire isn't an issue.
00:18:38.780 --> 00:18:41.620
And I encourage you to think of interesting ways
00:18:41.620 --> 00:18:45.420
to expand access to homeowners and renters,
00:18:45.420 --> 00:18:48.890
who were kind of left out of the solar market at the moment.
00:18:48.890 --> 00:18:53.283
So thank you for listening, and I appreciate the time.
00:18:54.660 --> 00:18:55.920
Thank you for calling.
00:18:55.920 --> 00:18:57.570
Operator, the next caller please.
00:18:58.940 --> 00:19:00.770
Our next caller is Rennie Wise.
00:19:00.770 --> 00:19:02.310
with Solar Rights Alliance.
00:19:02.310 --> 00:19:03.360
You may go ahead and.
00:19:04.640 --> 00:19:07.083
Hi, this is Rennie Wise from Fremont.
00:19:07.980 --> 00:19:09.510
Here we are again, folks,
00:19:09.510 --> 00:19:12.040
the battle of David versus Goliath.
00:19:12.040 --> 00:19:14.950
The small independent rooftop, solar homeowner
00:19:14.950 --> 00:19:17.183
versus the giant utility power companies.
00:19:18.270 --> 00:19:20.530
Why would you side with a corporation?
00:19:20.530 --> 00:19:23.700
Corporations aren't people, where people,
00:19:23.700 --> 00:19:26.280
over a million of us are trying to do the right thing
00:19:26.280 --> 00:19:29.160
by investing in rooftop solar, and moving our state
00:19:29.160 --> 00:19:31.890
toward a hundred percent renewable energy.
00:19:31.890 --> 00:19:34.650
Trust me, we are not in this to make money.
00:19:34.650 --> 00:19:38.340
I may never recoup my original investment in solar panels,
00:19:38.340 --> 00:19:40.230
but we don't wanna be penalized financially
00:19:40.230 --> 00:19:42.010
for doing the right thing.
00:19:42.010 --> 00:19:44.710
Plus, we don't want to discourage future homeowners
00:19:44.710 --> 00:19:47.500
from installing rooftop solar panels.
00:19:47.500 --> 00:19:51.020
We're doing this to save the planet from my climate crisis.
00:19:51.020 --> 00:19:53.050
We're tired of living in a bad movie plot
00:19:53.050 --> 00:19:54.780
about the end of the world.
00:19:54.780 --> 00:19:57.580
As parents don't, we wanna leave the world a better place
00:19:57.580 --> 00:19:58.990
than we found it.
00:19:58.990 --> 00:20:00.300
We can only do that with your vote
00:20:00.300 --> 00:20:03.300
against changing net energy metering guidelines.
00:20:03.300 --> 00:20:05.930
Please vote in the best interest of the planet
00:20:05.930 --> 00:20:07.530
and not some faces corporation
00:20:07.530 --> 00:20:09.646
that just wants to make more money.
00:20:09.646 --> 00:20:12.664
Thank you for listening.
(beep)
00:20:12.664 --> 00:20:13.920
Thank you.
00:20:13.920 --> 00:20:15.570
Operator, the next caller please.
00:20:18.200 --> 00:20:20.300
And our next caller is Shireen Burkholder.
00:20:20.300 --> 00:20:21.150
You may go ahead.
00:20:22.220 --> 00:20:23.053
Hello.
00:20:23.053 --> 00:20:24.150
My name is Shireen Burkholder
00:20:24.150 --> 00:20:26.540
and I live in Long Beach, California.
00:20:26.540 --> 00:20:28.670
I'm talking to today to ask you
00:20:28.670 --> 00:20:32.600
that you don't let California backslide on solar energy.
00:20:32.600 --> 00:20:34.360
The state has made great progress
00:20:34.360 --> 00:20:36.490
and encouraging rooftop solar.
00:20:36.490 --> 00:20:39.180
The state needs to incentivize private citizens
00:20:39.180 --> 00:20:43.750
to go solar, and prevent barriers to them doing so,
00:20:43.750 --> 00:20:46.260
California has always been this country's leader
00:20:46.260 --> 00:20:48.450
in environmental causes.
00:20:48.450 --> 00:20:51.020
I believe one of the most significant steps
00:20:51.020 --> 00:20:55.720
this state can do to combat the undeniable effects
00:20:55.720 --> 00:20:59.270
of climate change is to establish a clean,
00:20:59.270 --> 00:21:02.650
sustainable, power system.
00:21:02.650 --> 00:21:06.050
Decentralized rooftop solar is the most efficient,
00:21:06.050 --> 00:21:08.860
economical way to do this.
00:21:08.860 --> 00:21:09.693
Thank you.
00:21:11.680 --> 00:21:13.150
Thank you.
00:21:13.150 --> 00:21:14.943
Operator the next caller, please.
00:21:16.170 --> 00:21:17.900
Our next caller is Robin McCollom
00:21:17.900 --> 00:21:20.090
with Chico Butte county.
00:21:20.090 --> 00:21:21.157
You may go ahead and.
00:21:22.970 --> 00:21:24.540
Good morning.
00:21:24.540 --> 00:21:27.503
That's Chico Tree Advocates Butte county.
00:21:28.760 --> 00:21:31.350
PG&E is willfully failing to provide a fail safe,
00:21:31.350 --> 00:21:34.769
integrated circuit protect them system.
00:21:34.769 --> 00:21:38.530
That is expeditious way to end the frequent ignitions
00:21:38.530 --> 00:21:40.490
in a high fire threat areas
00:21:40.490 --> 00:21:43.770
and throughout their above ground infrastructure.
00:21:43.770 --> 00:21:47.510
The CPUC, the legislature and Judge Alsup.
00:21:47.510 --> 00:21:52.510
are all complicit by not demanding minimum safe standards.
00:21:53.150 --> 00:21:56.590
Who would have bare wire in their home or business.
00:21:56.590 --> 00:21:59.090
Common sense demands these improvements
00:21:59.090 --> 00:22:03.350
before we lose more lives, homes and forest.
00:22:03.350 --> 00:22:04.990
Utility wildfire ignitions
00:22:04.990 --> 00:22:08.870
are caused by dangerous wires, not trees.
00:22:08.870 --> 00:22:12.720
In every case, it is the wires that ignite the trees.
00:22:12.720 --> 00:22:16.480
The Dixie Fire, and many others would not as happened,
00:22:16.480 --> 00:22:18.690
if the wires had been insulated.
00:22:18.690 --> 00:22:22.083
Insulation is the anchor on the chain of safety.
00:22:25.810 --> 00:22:29.090
Save the gold-plated dubiously promised undergrounding
00:22:29.090 --> 00:22:32.170
for when we have the time for this unacceptable,
00:22:32.170 --> 00:22:34.805
slow pace of underground deployment.
00:22:34.805 --> 00:22:36.766
(beep)
00:22:36.766 --> 00:22:39.597
Thank you.
00:22:39.597 --> 00:22:40.530
Thank you.
00:22:40.530 --> 00:22:42.957
Operator, next caller please.
00:22:42.957 --> 00:22:44.770
Our next caller is Ron Rita.
00:22:44.770 --> 00:22:45.620
You may go ahead.
00:22:46.860 --> 00:22:47.693
Yes.
00:22:47.693 --> 00:22:49.890
My name is Ron Rita, I live in Glendora, California,
00:22:49.890 --> 00:22:51.787
a member of the Social Rights Alliance.
00:22:51.787 --> 00:22:54.230
I'm just urging the California Utility Commission
00:22:54.230 --> 00:22:56.210
to keep rooftop solar
00:22:56.210 --> 00:22:58.560
and battery storage growing in California,
00:22:58.560 --> 00:23:00.920
because it is the least expensive way
00:23:00.920 --> 00:23:03.170
for us to meet our green goals.
00:23:03.170 --> 00:23:05.940
When it comes to net-metering, California utility
00:23:05.940 --> 00:23:09.550
is already import power over long distance power lines
00:23:09.550 --> 00:23:11.370
for which they have to pay.
00:23:11.370 --> 00:23:14.110
It makes just as much sense for them to credit
00:23:14.110 --> 00:23:16.580
or pay rooftop solar users
00:23:16.580 --> 00:23:18.380
or automatically send excess power
00:23:18.380 --> 00:23:20.470
back into the local grid,
00:23:20.470 --> 00:23:24.070
which they in turn sell to other users.
00:23:24.070 --> 00:23:26.670
Thank you for allowing me to speak and for the time.
00:23:28.013 --> 00:23:29.560
And thank you for your call.
00:23:29.560 --> 00:23:31.463
Operator, the next caller please.
00:23:32.810 --> 00:23:34.710
Next caller is Susy Boyd
00:23:34.710 --> 00:23:36.400
at the Mojave Desert Land Trust.
00:23:36.400 --> 00:23:37.250
You may go ahead.
00:23:38.730 --> 00:23:39.563
Good morning.
00:23:39.563 --> 00:23:42.110
Thank you CPUC Commissions.
00:23:42.110 --> 00:23:45.090
I'm Susie Boyd with Mojave Desert Land Trust,
00:23:45.090 --> 00:23:48.010
a non-profit desert conservation organization
00:23:48.010 --> 00:23:51.650
that's acquired and conserved over 100,000 acres
00:23:51.650 --> 00:23:54.010
of California desert land.
00:23:54.010 --> 00:23:57.200
We recognize the risks that climate change presents
00:23:57.200 --> 00:23:59.340
to desert flora and fauna
00:23:59.340 --> 00:24:02.370
and support transition to clean energy.
00:24:02.370 --> 00:24:05.090
Rooftop solar avoid harmful impacts
00:24:05.090 --> 00:24:08.790
to hundreds of thousands of pristine desert acres
00:24:08.790 --> 00:24:11.600
with carbon sequestration capacity
00:24:11.600 --> 00:24:14.820
by placing renewables directly at the point of views
00:24:14.820 --> 00:24:18.880
and maintains wildlife corridors and open spaces
00:24:18.880 --> 00:24:20.620
for the threatened desert tortoise
00:24:20.620 --> 00:24:22.590
and desert big horn sheep.
00:24:22.590 --> 00:24:25.510
We strongly support rooftop solar
00:24:25.510 --> 00:24:28.500
as a mainstay of renewable portfolios.
00:24:28.500 --> 00:24:29.683
Thank you so much.
00:24:31.660 --> 00:24:32.920
Thank you for calling.
00:24:32.920 --> 00:24:34.633
Operator the next caller, please.
00:24:36.730 --> 00:24:38.700
Our next caller is Sabrina Tam.
00:24:38.700 --> 00:24:39.550
You may go ahead.
00:24:41.428 --> 00:24:43.010
My name is Sabrina Tam
00:24:43.010 --> 00:24:45.290
and I'm with community tech network.
00:24:45.290 --> 00:24:48.697
I'm here to speak for our digital literacy program partners
00:24:48.697 --> 00:24:51.670
funded by the CASF adoption account.
00:24:51.670 --> 00:24:54.340
I urge the Commissioners to consider modification
00:24:54.340 --> 00:24:57.390
of the participation goals on a case by case basis.
00:24:57.390 --> 00:24:58.850
Because of the pandemic,
00:24:58.850 --> 00:25:01.193
many agencies had to make a number of adjustments
00:25:01.193 --> 00:25:04.600
such as reducing class sizes to maintain social distance,
00:25:04.600 --> 00:25:07.230
offering one-on-one instead of work training,
00:25:07.230 --> 00:25:09.420
training the trainers so that they can provide
00:25:09.420 --> 00:25:12.140
virtual training effectively, just to name a few.
00:25:12.140 --> 00:25:16.490
All this led to higher cost to run digital literacy program.
00:25:16.490 --> 00:25:18.480
We have kept the program going
00:25:18.480 --> 00:25:20.000
instead of putting them on hold,
00:25:20.000 --> 00:25:22.260
because that's what the community needed.
00:25:22.260 --> 00:25:25.020
Access to the internet has become a necessity
00:25:25.020 --> 00:25:27.770
from communication, telemedicine, job search,
00:25:27.770 --> 00:25:31.540
to combat social alteration and loneliness.
00:25:31.540 --> 00:25:34.043
Many agencies are having a hard time,
00:25:34.043 --> 00:25:37.440
serving the same number of people in the original scope.
00:25:37.440 --> 00:25:40.340
We are acting to be compensated fairly for the work done
00:25:40.340 --> 00:25:43.210
rather than tying payment to the original goal.
00:25:43.210 --> 00:25:44.043
Thank you.
00:25:46.160 --> 00:25:47.280
Thank you.
00:25:47.280 --> 00:25:48.963
Operator, next caller please.
00:25:50.879 --> 00:25:53.290
And our next caller is Laura Goldson.
00:25:53.290 --> 00:25:54.140
You may go ahead.
00:25:55.300 --> 00:25:56.436
Thank you.
00:25:56.436 --> 00:25:59.820
I was from Ventura, California
00:25:59.820 --> 00:26:04.820
here to say no to SoCalGas is pushing through this,
00:26:05.290 --> 00:26:08.750
quote on quote, modernization plan
00:26:08.750 --> 00:26:13.600
to add more compressors by as school.
00:26:13.600 --> 00:26:16.720
And just for interest, I looked up
00:26:16.720 --> 00:26:21.530
what the California Utilities Public Commission
00:26:21.530 --> 00:26:23.090
was formed for.
00:26:23.090 --> 00:26:27.540
And the statement said, to protect the public,
00:26:27.540 --> 00:26:31.910
to get lower bills consistent with safety
00:26:31.910 --> 00:26:35.680
and California's environmental goals.
00:26:35.680 --> 00:26:39.810
Boy, they are not living up to that
00:26:39.810 --> 00:26:43.433
because they shut the public down.
00:26:44.540 --> 00:26:48.240
Just recently, well advertise meeting
00:26:48.240 --> 00:26:50.160
for the public to speak
00:26:50.160 --> 00:26:54.060
at the California Museum on Main Street.
00:26:54.060 --> 00:26:54.893
Well,
00:26:56.681 --> 00:26:58.520
just didn't happen.
00:26:58.520 --> 00:27:00.010
So,
00:27:00.010 --> 00:27:03.850
we don't even have an environmental impact report
00:27:03.850 --> 00:27:07.300
on this thing (beep) at school.
00:27:07.300 --> 00:27:08.783
Thank you so much.
00:27:10.630 --> 00:27:11.463
Thank you.
00:27:11.463 --> 00:27:12.943
Operator, next caller please.
00:27:14.490 --> 00:27:16.740
Our next caller is Kristen Sandel.
00:27:16.740 --> 00:27:18.240
You may go ahead.
00:27:18.240 --> 00:27:19.073
Hello.
00:27:19.073 --> 00:27:20.300
My name is Kristen Sandel.
00:27:20.300 --> 00:27:22.170
I'm a resident of the Santa Cruz Mountains
00:27:22.170 --> 00:27:24.750
and we have faced a huge number of power outages
00:27:24.750 --> 00:27:28.450
over the last few months in the hundreds of hours for some.
00:27:28.450 --> 00:27:29.700
Due to PG&E's failure
00:27:29.700 --> 00:27:32.240
to upgrade their crumbling infrastructure.
00:27:32.240 --> 00:27:34.150
It's very dangerous for residents,
00:27:34.150 --> 00:27:35.600
it's bad for businesses,
00:27:35.600 --> 00:27:39.180
and it's a totally inadequate response to the situation.
00:27:39.180 --> 00:27:40.590
I'm here to ask that you reject
00:27:40.590 --> 00:27:43.220
PG&E's flawed Wildfire Mitigation Plan
00:27:43.220 --> 00:27:44.350
and hold them accountable
00:27:44.350 --> 00:27:47.080
for replacing their unsafe equipment,
00:27:47.080 --> 00:27:50.690
which has resulted in stop gap measures like PSPS,
00:27:50.690 --> 00:27:53.010
fast trip outages and deadly wildfires,
00:27:53.010 --> 00:27:54.680
like the Camp and Dixie Fires,
00:27:54.680 --> 00:27:56.320
as well as the needless destruction
00:27:56.320 --> 00:27:58.840
of millions of healthy trees.
00:27:58.840 --> 00:28:01.750
Please require PG&E to address the actual issue
00:28:01.750 --> 00:28:04.600
and follow Southern California Edison's model,
00:28:04.600 --> 00:28:06.440
replacing faulty infrastructure
00:28:06.440 --> 00:28:09.820
rather than over focusing on vegetation management.
00:28:09.820 --> 00:28:10.653
Thank you.
00:28:11.570 --> 00:28:13.040
Thank you.
00:28:13.040 --> 00:28:14.490
Operator, next caller please.
00:28:16.460 --> 00:28:18.070
Our next caller is Alan Marlene
00:28:18.070 --> 00:28:19.630
with Sunrise Movement.
00:28:19.630 --> 00:28:20.480
You may go ahead.
00:28:21.820 --> 00:28:24.260
I want to PG&E held accountable
00:28:24.260 --> 00:28:26.730
because I'm tired of worrying about my life
00:28:26.730 --> 00:28:29.580
and my future while PG&E only worries about
00:28:29.580 --> 00:28:31.630
maximizing profits.
00:28:31.630 --> 00:28:33.180
Earlier this fire season,
00:28:33.180 --> 00:28:35.980
I was terrified at the sight of lightning.
00:28:35.980 --> 00:28:38.460
Not only was it out of the blue, it wasn't raining,
00:28:38.460 --> 00:28:41.560
but also I knew any wildfires it started,
00:28:41.560 --> 00:28:44.900
could endanger my home and those of my neighbors.
00:28:44.900 --> 00:28:47.680
Even if I wasn't directly burned
00:28:47.680 --> 00:28:50.100
talk scare would shorten my lifespan
00:28:50.100 --> 00:28:53.230
and turn California into a dystopia.
00:28:53.230 --> 00:28:56.220
Along with the "Reclaim Our Power" Campaign,
00:28:56.220 --> 00:28:59.150
I demand that the CPUC
00:28:59.150 --> 00:29:03.060
reject PG&E Wildfire Mitigation Plan today
00:29:03.060 --> 00:29:05.440
and stop signing off on rate increases
00:29:05.440 --> 00:29:09.050
based on hypothetical and faulty plans.
00:29:09.050 --> 00:29:11.600
Second, move PG&E to step four
00:29:11.600 --> 00:29:13.870
of the enhanced oversight process
00:29:13.870 --> 00:29:17.530
immediately for devastation caused by the Dixie Fire.
00:29:17.530 --> 00:29:21.360
And finally, ensure that future plans are rejected
00:29:21.360 --> 00:29:23.030
when they are inadequate.
00:29:23.030 --> 00:29:23.863
Thank you.
00:29:25.970 --> 00:29:27.070
Thank you.
00:29:27.070 --> 00:29:28.520
Operator, next caller please.
00:29:30.591 --> 00:29:32.780
Our next caller is Dave Shukla.
00:29:32.780 --> 00:29:33.773
You may go ahead.
00:29:36.040 --> 00:29:37.080
Good morning,
00:29:37.080 --> 00:29:40.000
Dave Shukla Operations Director of the Long Beach Alliance
00:29:40.000 --> 00:29:42.800
for Clean Energy, as a frontline community member
00:29:42.800 --> 00:29:45.940
of Environmental Injustice in the Energy Industry
00:29:45.940 --> 00:29:47.070
here in Long Beach.
00:29:47.070 --> 00:29:48.580
I'm calling to urge you
00:29:48.580 --> 00:29:52.100
to save rooftop solar, battery storage and net metering.
00:29:52.100 --> 00:29:53.940
These are already established
00:29:53.940 --> 00:29:56.660
and absolutely indispensable parts
00:29:56.660 --> 00:29:58.560
of meeting California, Statewide,
00:29:58.560 --> 00:30:00.963
greenhouse gas reduction goals,
00:30:01.820 --> 00:30:03.280
consonant with these issues
00:30:03.280 --> 00:30:05.990
and in solidarity with the "Reclaim Our Power" Campaign.
00:30:05.990 --> 00:30:09.713
I'd also like to ask that you reject PG&E,
00:30:09.713 --> 00:30:12.040
it's a weapon of mass postponement,
00:30:12.040 --> 00:30:15.470
I'm sorry, the Wildlife Mitigation Plan today
00:30:15.470 --> 00:30:17.830
and move PG&E to step four
00:30:17.830 --> 00:30:20.310
of the enhanced oversight process immediately
00:30:20.310 --> 00:30:23.120
for this station that they are directly culpable for
00:30:24.100 --> 00:30:25.330
from the Dixie fire.
00:30:25.330 --> 00:30:26.163
Thank you.
00:30:30.320 --> 00:30:31.153
Thank you.
00:30:31.153 --> 00:30:32.190
Operator, next caller please.
00:30:34.854 --> 00:30:36.387
Our next caller is Jessica Tovar.
00:30:36.387 --> 00:30:37.403
You may go ahead.
00:30:45.495 --> 00:30:47.060
This is Jessica Tovar
00:30:47.060 --> 00:30:49.420
of East Bay Clean Power Alliance,
00:30:49.420 --> 00:30:53.690
and I'm calling in support of (indistinct)
00:30:54.600 --> 00:30:57.740
PG&E's grossly mismanaged transmission system
00:30:57.740 --> 00:31:01.790
is burning up California, communities and teams.
00:31:01.790 --> 00:31:02.785
So much that we have a fifth (indistinct) fire season.
00:31:02.785 --> 00:31:07.785
(instinct) Communities are destroyed, (mumbles)
00:31:15.426 --> 00:31:17.710
Supposedly to prevent these fires
00:31:17.710 --> 00:31:19.140
and they started to be weighed,
00:31:19.140 --> 00:31:22.407
but add insult to injury our race (indistinct)
00:31:22.407 --> 00:31:23.860
or we get stuck with the bills,
00:31:23.860 --> 00:31:25.470
meanwhile, you somebody gets rich
00:31:25.470 --> 00:31:30.470
with to be flash and burn genocide on California.
00:31:30.680 --> 00:31:34.700
It's time that the CPUC remember the people of our state
00:31:34.700 --> 00:31:38.639
and reject their Wildfire Mitigation Plan today.
00:31:38.639 --> 00:31:40.270
Thank you.
00:31:40.270 --> 00:31:41.103
Thank you.
00:31:42.530 --> 00:31:44.030
Operator, next caller, please.
00:31:46.120 --> 00:31:48.300
Our next caller is Nina Bidi.
00:31:48.300 --> 00:31:49.150
You may go ahead.
00:31:50.510 --> 00:31:51.840
My name is Nina Bidi.
00:31:51.840 --> 00:31:55.060
I that parties for hearing us and asking for PPH hearings
00:31:55.060 --> 00:32:00.060
on A21-05-007, which will be held November 16th,
00:32:00.479 --> 00:32:03.890
AT&T has created a great deal of distrust for years.
00:32:03.890 --> 00:32:07.050
It's unclear information on this application
00:32:07.050 --> 00:32:10.210
and past information led to confusion and anxiety.
00:32:10.210 --> 00:32:13.690
This week only after AT&T is October 13 filing
00:32:13.690 --> 00:32:15.240
and an independent explanation
00:32:15.240 --> 00:32:17.420
on collects and Ilex and corporate structure
00:32:17.420 --> 00:32:19.480
did the situation become clear.
00:32:19.480 --> 00:32:21.270
For now my service territory
00:32:21.270 --> 00:32:23.130
and copper landline phone service
00:32:23.130 --> 00:32:24.340
don't appear to be effective,
00:32:24.340 --> 00:32:26.660
but that won't last without state action.
00:32:26.660 --> 00:32:29.450
AT&T wants to eliminate copper line service
00:32:29.450 --> 00:32:32.230
failing in 2016 and '17.
00:32:32.230 --> 00:32:35.110
AT&T customer service has told people for years,
00:32:35.110 --> 00:32:38.060
they can't sign up for copper line residential service
00:32:38.060 --> 00:32:41.270
when pressed for the date of CPUC approval,
00:32:41.270 --> 00:32:43.870
AT&T admits customers can get it,
00:32:43.870 --> 00:32:47.280
and they're taking away copper-based DSL.
00:32:47.280 --> 00:32:49.410
Copper lines phone service is essential
00:32:49.410 --> 00:32:50.900
and a lifeline to California's,
00:32:50.900 --> 00:32:52.920
especially the disabled and elderly.
00:32:52.920 --> 00:32:56.340
The CPUC cannot allow AT&T Corp customers
00:32:56.340 --> 00:32:59.600
to lose that service through Frontier or AT&T actions.
00:32:59.600 --> 00:33:02.600
The CPUC must ensure the copper line phone service policy
00:33:02.600 --> 00:33:05.960
is hardened and reregulated so that all Californians
00:33:05.960 --> 00:33:08.380
can't afford this critical public safety resilient,
00:33:08.380 --> 00:33:09.470
and dependable service.
00:33:09.470 --> 00:33:10.303
Thank you.
00:33:13.060 --> 00:33:14.943
Operator the next caller please.
00:33:17.053 --> 00:33:19.060
The next caller is Judy Bertlesman.
00:33:19.060 --> 00:33:20.093
You may go ahead.
00:33:20.990 --> 00:33:21.823
Okay.
00:33:21.823 --> 00:33:22.656
Can you hear me?
00:33:24.160 --> 00:33:24.993
Hello?
00:33:24.993 --> 00:33:26.148
Yes, we can.
Yes we can hear you fine.
00:33:26.148 --> 00:33:26.981
Okay.
Sorry.
00:33:26.981 --> 00:33:27.814
Okay.
00:33:27.814 --> 00:33:30.610
I'm I'm a resident of Berkeley,
00:33:30.610 --> 00:33:32.580
and I'm calling to urge you
00:33:32.580 --> 00:33:36.200
to reject PG&E's Wildfire Mitigation Plans
00:33:36.200 --> 00:33:40.820
and not approve rate increases based on its faulty plans,
00:33:40.820 --> 00:33:43.140
and to move PG&E to step four
00:33:43.140 --> 00:33:46.580
of the enhanced oversight process
00:33:46.580 --> 00:33:49.863
because of results of the Dixie Fire.
00:33:51.980 --> 00:33:54.260
I am not a wealthy person,
00:33:54.260 --> 00:33:57.140
but I feel I have been forced into
00:33:58.330 --> 00:34:02.300
installing rooftop solar at my home
00:34:02.300 --> 00:34:04.400
because PG&E has made it clear
00:34:04.400 --> 00:34:07.510
that they do not provide
00:34:08.370 --> 00:34:09.570
reliable service.
00:34:09.570 --> 00:34:13.220
My service has been stopped numerous times
00:34:13.220 --> 00:34:16.330
in the past few years, and it's simply
00:34:17.740 --> 00:34:20.030
not reliable.
00:34:20.030 --> 00:34:21.510
So we have to
00:34:22.600 --> 00:34:27.600
move ahead on our own and go to expense ourselves
00:34:27.840 --> 00:34:32.700
and to be insulted and told that we're all rich people
00:34:32.700 --> 00:34:34.070
who can afford this
00:34:34.070 --> 00:34:36.600
and just take it out of our back pockets.
00:34:36.600 --> 00:34:40.000
That's just simply not correct,
00:34:40.000 --> 00:34:42.100
but we're forced into doing it
00:34:42.100 --> 00:34:46.980
because PG&E has become so completely unreliable.
00:34:46.980 --> 00:34:51.940
It's putting its money into (coughs)
00:34:51.940 --> 00:34:56.940
excuse me, executive payments and payments to shareholders
00:34:59.310 --> 00:35:01.120
rather than operating...
00:35:01.120 --> 00:35:04.370
Because it's not a public utility anymore we know that.
00:35:04.370 --> 00:35:05.460
It's a corporation.
00:35:05.460 --> 00:35:10.433
And it's not providing appropriate services.
00:35:11.680 --> 00:35:14.513
In any case again,
00:35:15.615 --> 00:35:16.957
I'm asking that the PEC..
00:35:18.890 --> 00:35:21.490
Judy, Judy, I'm sorry, but your time is up.
00:35:21.490 --> 00:35:22.323
Oh, okay.
00:35:22.323 --> 00:35:23.390
I apologize.
Thank you.
00:35:23.390 --> 00:35:24.513
Okay.
Thank you.
00:35:25.653 --> 00:35:27.283
Operate next call please.
00:35:28.530 --> 00:35:30.740
Our next caller is Lincoln Oliver O'Neill
00:35:30.740 --> 00:35:32.040
in Sunrise Bay Area.
00:35:32.040 --> 00:35:32.890
You may go ahead.
00:35:34.660 --> 00:35:35.493
Thank you.
00:35:35.493 --> 00:35:37.620
Good morning Commissioners.
00:35:37.620 --> 00:35:38.850
My name is Lincoln Oliver O'Neill
00:35:38.850 --> 00:35:41.633
and I'm calling us a member of Sunrise Bay Area.
00:35:42.580 --> 00:35:43.950
And I'm calling in solidarity
00:35:43.950 --> 00:35:45.860
with the "Reclaim Our Power" Campaign
00:35:45.860 --> 00:35:49.390
to urge you to reject PG&E Wildfire Mitigation Plan
00:35:49.390 --> 00:35:51.020
and move into step four,
00:35:51.020 --> 00:35:52.990
of the enhanced overhead oversights
00:35:52.990 --> 00:35:55.203
and enforcement process.
00:35:56.270 --> 00:35:57.780
I echo the
00:35:59.030 --> 00:36:02.623
demands of others asking for a decentralized energy system
00:36:02.623 --> 00:36:07.170
that is consistent with the requirements of climate change.
00:36:07.170 --> 00:36:10.030
However, I understand that you at the CPUC
00:36:10.030 --> 00:36:11.090
are a little bit old school
00:36:11.090 --> 00:36:13.060
and young people are kind of frustrated
00:36:13.060 --> 00:36:16.210
with the resistance of people to make new changes,
00:36:16.210 --> 00:36:18.870
but I'm gonna try and put things in terms you understand.
00:36:18.870 --> 00:36:22.140
PG&E is promising to change,
00:36:22.140 --> 00:36:26.400
but to harden 470 miles of their grid in the next year
00:36:26.400 --> 00:36:29.130
on this current Wildfire Mitigation Plan.
00:36:29.130 --> 00:36:31.683
If they want to hit their target of 10,000 miles,
00:36:31.683 --> 00:36:33.650
that is gonna take over 20 years,
00:36:33.650 --> 00:36:35.990
we do not have that much time.
00:36:35.990 --> 00:36:37.350
I am scared for my future,
00:36:37.350 --> 00:36:40.170
and I'm urging you to reject their Wildfire Mitigation Plan,
00:36:40.170 --> 00:36:42.343
so myself and other young people can have a future
00:36:42.343 --> 00:36:43.793
that we can live.
(beep)
00:36:43.793 --> 00:36:44.626
Thank you.
00:36:47.417 --> 00:36:48.310
Thank you.
00:36:48.310 --> 00:36:49.993
Operator, next caller please.
00:36:54.310 --> 00:36:56.500
Our next caller is Alison Chang
00:36:56.500 --> 00:36:58.730
Peninsula Democratic Socialists of America.
00:36:58.730 --> 00:36:59.580
You may go ahead.
00:37:01.150 --> 00:37:01.983
Hello.
00:37:01.983 --> 00:37:03.840
Thanks for letting me speak.
00:37:03.840 --> 00:37:06.200
So I am calling in solidarity
00:37:06.200 --> 00:37:08.350
with the "Reclaim Our Power" Campaign.
00:37:08.350 --> 00:37:11.457
I'm listening to all my fellow Californians this morning
00:37:11.457 --> 00:37:14.500
and it's like, yes, PG&E could not make it any clearer
00:37:14.500 --> 00:37:17.310
that they're happy to be a cartoon villain
00:37:17.310 --> 00:37:20.810
and just burned down our forest,
00:37:20.810 --> 00:37:22.550
burned down our communities,
00:37:22.550 --> 00:37:24.280
as long as they're making a buck.
00:37:24.280 --> 00:37:29.190
They give us dirty and dangerous and unreliable energy
00:37:29.190 --> 00:37:31.810
and charge us through the nose for it.
00:37:31.810 --> 00:37:34.930
I hope you realize how frustrating that is
00:37:36.080 --> 00:37:40.190
to be paying for energy, which I need, it's a human right
00:37:41.480 --> 00:37:43.800
to participate in society.
00:37:43.800 --> 00:37:44.760
I need their service.
00:37:44.760 --> 00:37:47.790
I pay every month and knowing that
00:37:47.790 --> 00:37:51.770
my natural gas is contributing to climate change.
00:37:51.770 --> 00:37:53.310
And that there's a chance
00:37:53.310 --> 00:37:56.050
that they trimmed the wrong trees this year.
00:37:56.050 --> 00:37:58.290
They didn't actually do their job
00:37:58.290 --> 00:38:00.500
and they might be starting a wildfire
00:38:00.500 --> 00:38:04.830
or it's just going to turn off for no reason.
00:38:04.830 --> 00:38:05.930
That's there way of solving it.
00:38:05.930 --> 00:38:08.490
So, yes, I mean,
00:38:08.490 --> 00:38:10.990
you need to reject there Wildfire Mitigation Plan.
00:38:10.990 --> 00:38:12.003
It's insufficient.
00:38:12.920 --> 00:38:16.540
Don't let them pass along any of their costs
00:38:16.540 --> 00:38:18.990
to make this thing say for onto us, to ratepayers,
00:38:18.990 --> 00:38:19.940
it's unfair.
00:38:19.940 --> 00:38:23.020
Move them to step four of the enhanced oversight process.
00:38:23.020 --> 00:38:26.720
And the Dixie Fire was their fault obviously.
00:38:26.720 --> 00:38:29.130
And just keep the pressure on them.
00:38:29.130 --> 00:38:31.430
That's your job as a regulatory authority.
00:38:31.430 --> 00:38:34.320
If you're not gonna do it, no one's gonna do it.
00:38:34.320 --> 00:38:35.153
So,
00:38:36.490 --> 00:38:37.323
yeah.
00:38:37.323 --> 00:38:38.970
Do your jobs, please (giggling)
00:38:38.970 --> 00:38:40.880
You're keeping me accountable.
00:38:40.880 --> 00:38:41.713
Thank you.
00:38:43.800 --> 00:38:44.633
Thank you.
00:38:44.633 --> 00:38:45.943
Operator, the next caller please.
00:38:47.400 --> 00:38:49.190
Our next caller is Bruce Clark,
00:38:49.190 --> 00:38:51.750
National Parks Conservation Association.
00:38:51.750 --> 00:38:52.600
You may go ahead.
00:38:54.550 --> 00:38:55.383
Thank you.
00:38:55.383 --> 00:38:56.216
That's Chris Clark
00:38:56.216 --> 00:38:58.810
with the National Parks Conservation Association.
00:38:58.810 --> 00:39:02.260
I work in the California desert and live in 29 Palms
00:39:02.260 --> 00:39:06.930
where we just this week had our solar array on our rooftop
00:39:06.930 --> 00:39:08.590
hooked up to the grid.
00:39:08.590 --> 00:39:12.920
California has ambitious goals to decarbonize its power grid
00:39:12.920 --> 00:39:17.920
and to preserve 30% of its wild landscape by 2030.
00:39:19.790 --> 00:39:24.010
Rooftop Solar is vital to both of those goals
00:39:24.010 --> 00:39:26.110
and net energy metering is vital
00:39:26.110 --> 00:39:28.400
to the success of rooftop solar.
00:39:28.400 --> 00:39:32.650
Now, we just spent thousands of dollars of our own money,
00:39:32.650 --> 00:39:36.050
putting California that much closer to
00:39:39.149 --> 00:39:41.020
a decarbonized grid and
00:39:42.770 --> 00:39:46.960
it's ludicrous to cut incentives
00:39:46.960 --> 00:39:51.960
for rooftop solar in order to guarantee utility,
00:39:52.500 --> 00:39:56.210
is that a bit more profit on transmission lines?
00:39:56.210 --> 00:40:00.200
If anything, those incentives should be expanded
00:40:00.200 --> 00:40:02.640
so that people that don't have the cash upfront
00:40:02.640 --> 00:40:07.640
to install rooftop solar can do so with state aid.
00:40:08.070 --> 00:40:11.520
Preserving the 19th Century business plan of these utilities
00:40:11.520 --> 00:40:13.090
is a climate suicide.
00:40:13.090 --> 00:40:13.923
Thank you.
00:40:16.260 --> 00:40:17.100
Thank you.
00:40:17.100 --> 00:40:18.723
Operator, next caller please.
00:40:19.900 --> 00:40:21.950
Our next caller is Shannon Anavady
00:40:21.950 --> 00:40:23.400
with "Reclaim Our Power".
00:40:23.400 --> 00:40:24.250
You may go ahead.
00:40:26.090 --> 00:40:27.810
My name is Shannon Anavady,
00:40:27.810 --> 00:40:30.310
and I'm with "Reclaim Our Power" campaign
00:40:30.310 --> 00:40:32.640
calling you not to ratify PG&E's
00:40:32.640 --> 00:40:36.620
shoddy Wildfire Mitigation Plan for 2021.
00:40:36.620 --> 00:40:39.670
Last month, Commissioner Shiroma you said yourself,
00:40:39.670 --> 00:40:42.420
that the update does not show enough progress.
00:40:42.420 --> 00:40:44.600
So what changed since last month.
00:40:44.600 --> 00:40:46.500
Maybe something in the closed door meetings
00:40:46.500 --> 00:40:49.150
between your fellow Commissioners and PG&E lobbyists
00:40:49.150 --> 00:40:50.450
that hasn't been reported.
00:40:51.760 --> 00:40:55.860
I also asked for you to deny PG&E the $450 million
00:40:55.860 --> 00:40:59.560
in wildfire expenses that they wanna pass onto ratepayers.
00:40:59.560 --> 00:41:01.570
The third-party audit found that PG&E
00:41:01.570 --> 00:41:03.130
has been trying to pass down costs,
00:41:03.130 --> 00:41:05.900
they've already charged us for in the past,
00:41:05.900 --> 00:41:08.670
in the name of wildfire mitigation.
00:41:08.670 --> 00:41:11.280
16 million, or even $60 million,
00:41:11.280 --> 00:41:13.840
maybe chunk changed to Patty poppy,
00:41:13.840 --> 00:41:16.320
but to wildfire survivors and poor folks,
00:41:16.320 --> 00:41:18.080
it's life or death.
00:41:18.080 --> 00:41:20.260
Reject the Wildfire Mitigation Plan,
00:41:20.260 --> 00:41:24.080
reject the rate increases, and speed up the six step process
00:41:24.080 --> 00:41:26.550
to free us all from this hell..
00:41:26.550 --> 00:41:27.383
Thank you.
00:41:29.800 --> 00:41:30.900
Thank you.
00:41:30.900 --> 00:41:32.423
Operator, next caller please.
00:41:33.640 --> 00:41:35.680
Our next caller is Will Abraham..
00:41:35.680 --> 00:41:36.530
You may go ahead.
00:41:38.400 --> 00:41:39.796
Good morning Commissioners.
00:41:39.796 --> 00:41:42.380
I appreciate you taking the time.
00:41:42.380 --> 00:41:45.470
I have requested meetings for each of you
00:41:45.470 --> 00:41:46.910
regarding a closed proceeding.
00:41:46.910 --> 00:41:48.980
So I'm looking forward to having those discussions
00:41:48.980 --> 00:41:50.900
at your earliest convenience.
00:41:50.900 --> 00:41:53.090
I want us to make these comments today
00:41:53.090 --> 00:41:55.270
about an untenable position
00:41:55.270 --> 00:41:57.610
for interveners in public advocates,
00:41:57.610 --> 00:42:01.580
related to ongoing wildfires.
00:42:01.580 --> 00:42:04.340
The reasonableness standard, as you know,
00:42:04.340 --> 00:42:07.160
via 801054, and the Commission
00:42:07.160 --> 00:42:09.860
now puts the burden of proof on interveners
00:42:09.860 --> 00:42:12.940
in terms of determining reasonableness.
00:42:12.940 --> 00:42:16.120
This in context with the lack of disclosure
00:42:16.120 --> 00:42:20.020
from Cal Fire in terms of reports
00:42:20.020 --> 00:42:22.950
leaves us in a very difficult position.
00:42:22.950 --> 00:42:25.930
Currently there is zero process definition
00:42:25.930 --> 00:42:28.760
after the office of energy infrastructure safety,
00:42:28.760 --> 00:42:31.850
on how interveners, how public advocates,
00:42:31.850 --> 00:42:34.970
how the public, can engage in that proceeding.
00:42:34.970 --> 00:42:38.960
It leaves a very imbalanced structure,
00:42:38.960 --> 00:42:42.218
and that leaves us with zero options.
00:42:42.218 --> 00:42:45.080
It's as if we have to repel down
00:42:45.080 --> 00:42:49.230
into the feather river canyon to understand the evidence,
00:42:49.230 --> 00:42:51.910
and I would ask your assistance on those matters.
00:42:51.910 --> 00:42:52.743
Thank you.
00:42:54.520 --> 00:42:56.730
Thank you, Mr. Abrams.
00:42:56.730 --> 00:42:58.180
Operator, next caller please.
00:42:59.540 --> 00:43:01.670
Our next caller is Claire Watkins.
00:43:01.670 --> 00:43:02.520
You may go ahead.
00:43:03.570 --> 00:43:07.540
Hi, this is Claire Watkins from 29 Palms.
00:43:07.540 --> 00:43:10.200
I'm calling to ask you to support rooftop solar
00:43:10.200 --> 00:43:11.710
instead of industrial solar.
00:43:11.710 --> 00:43:13.490
Rooftop solar produces energy
00:43:13.490 --> 00:43:15.690
close to where the energy is consumed.
00:43:15.690 --> 00:43:18.790
It can be installed more quickly than any other electricity
00:43:18.790 --> 00:43:20.360
generating source,
00:43:20.360 --> 00:43:24.760
which we need to respond to the climate crisis yesterday.
00:43:24.760 --> 00:43:28.210
Rooftop solar has minimal impact to desert lands
00:43:28.210 --> 00:43:31.840
and rooftop solar requires almost no water.
00:43:31.840 --> 00:43:34.430
All of this contrast to industrial solar,
00:43:34.430 --> 00:43:38.280
which is basically like putting an oil rig on the sun.
00:43:38.280 --> 00:43:40.260
It doesn't work. It's destructive.
00:43:40.260 --> 00:43:42.500
The energy gets sent somewhere else,
00:43:42.500 --> 00:43:45.820
and the asthma stays here for us in the desert.
00:43:45.820 --> 00:43:47.830
Finally, California's desert lands
00:43:47.830 --> 00:43:51.240
sequester about 10% of the state's carbon emissions,
00:43:51.240 --> 00:43:53.010
primarily underground.
00:43:53.010 --> 00:43:55.420
This is not a wasteland it's extremely alive.
00:43:55.420 --> 00:44:00.060
These are old growth for disturbance of this land,
00:44:00.060 --> 00:44:04.660
scrate to grade and build large scale industrial solar
00:44:04.660 --> 00:44:06.990
disrupting, carbon sequestration
00:44:06.990 --> 00:44:10.350
and emits carbon back into the atmosphere.
00:44:10.350 --> 00:44:13.250
So please, don't do it.
00:44:13.250 --> 00:44:16.620
And instead let's support rooftop solar in the same way.
00:44:16.620 --> 00:44:17.453
Thank you.
00:44:19.070 --> 00:44:19.903
Thank you.
00:44:19.903 --> 00:44:21.223
Operator next caller, please.
00:44:23.360 --> 00:44:25.090
Our next caller is Joan Taylor.
00:44:25.090 --> 00:44:25.940
You may go ahead.
00:44:27.350 --> 00:44:28.183
Good morning.
00:44:28.183 --> 00:44:30.270
I'm another voice in favor of rooftop solar
00:44:30.270 --> 00:44:33.700
and concur with the previous comments to this effect.
00:44:33.700 --> 00:44:37.190
Also want to say that PV is a revolutionary technology
00:44:37.190 --> 00:44:40.770
like cell phones, and does not have to be tethered to wires.
00:44:40.770 --> 00:44:44.860
TUC is required by law to ensure the customer's side.
00:44:44.860 --> 00:44:49.060
DG grows sustainably, and as a matter of policy,
00:44:49.060 --> 00:44:50.850
it's a huge benefit to communities
00:44:50.850 --> 00:44:52.940
for all the reasons you to her.
00:44:52.940 --> 00:44:55.730
Utilities have grossly exaggerated
00:44:55.730 --> 00:44:58.260
the cost shift of rooftop solar.
00:44:58.260 --> 00:45:01.260
Your own Gordon report showed 500 million a year,
00:45:01.260 --> 00:45:04.030
they're claiming 3 billion and 500 million
00:45:04.030 --> 00:45:07.810
sounds like a lot, but it's less than 2% of the income
00:45:07.810 --> 00:45:11.283
that PUC guarantees these very utilities.
00:45:12.980 --> 00:45:16.790
Utilities are fully compensated for their capital costs.
00:45:16.790 --> 00:45:21.220
Customers that install PV should be insured equal treatment
00:45:21.220 --> 00:45:23.410
and be fully compensated.
00:45:23.410 --> 00:45:25.640
Are gonna do so and if anything,
00:45:25.640 --> 00:45:29.890
the IOUs income should be reduced, not net energy metering.
00:45:29.890 --> 00:45:31.220
Thank you.
00:45:31.220 --> 00:45:32.190
Thank you.
00:45:32.190 --> 00:45:33.690
Operator, next caller, please.
00:45:36.760 --> 00:45:38.730
Our next caller is Bennett Helm,
00:45:38.730 --> 00:45:42.070
Peninsula Chapter Democratic Socialists of America.
00:45:42.070 --> 00:45:42.903
Go ahead.
00:45:44.030 --> 00:45:45.720
Hi, thank you.
00:45:45.720 --> 00:45:47.310
Yes, the democratic, sorry.
00:45:47.310 --> 00:45:48.143
The pinnacle of Chapters
00:45:48.143 --> 00:45:50.560
of Democratic Socialists of America envisions a future
00:45:50.560 --> 00:45:52.670
where energy is treated as a human rights
00:45:52.670 --> 00:45:55.510
and our lives our livelihoods lungs and pocketbooks
00:45:55.510 --> 00:45:58.760
are not terrorized by corporate for-profit utilities
00:45:58.760 --> 00:46:01.700
that set its own rules and are never held accountable.
00:46:01.700 --> 00:46:02.533
For this reason,
00:46:02.533 --> 00:46:06.130
we stand with "Reclaim Our Power" Campaign today,
00:46:06.130 --> 00:46:09.477
demanding that you reject PG&E's Wildfire Mitigation Plan
00:46:09.477 --> 00:46:11.640
and stop signing off on rate increases
00:46:11.640 --> 00:46:14.900
based on hypothetical and faulty plans.
00:46:14.900 --> 00:46:17.610
We additionally demand that you move PG&E to step four
00:46:17.610 --> 00:46:20.330
of the enhanced oversight process immediately
00:46:20.330 --> 00:46:22.870
for the devastation caused by the Dixie Fire.
00:46:22.870 --> 00:46:25.750
And we ask that you ensure that future plans are rejected
00:46:25.750 --> 00:46:27.170
when they are inadequate.
00:46:27.170 --> 00:46:30.680
I'd like to close by saying that I also stand in solidarity
00:46:30.680 --> 00:46:33.490
with those that have called it in supportive rooftop solar
00:46:33.490 --> 00:46:36.030
and distributed battery systems,
00:46:36.030 --> 00:46:38.330
particularly as an alternative to transmission lines,
00:46:38.330 --> 00:46:41.690
we wanna encourage the CPUC to find ways to expand access
00:46:41.690 --> 00:46:43.680
to these technologies for renters
00:46:43.680 --> 00:46:46.070
and other people who have so far,
00:46:46.070 --> 00:46:49.280
not been able to get access to this technology.
00:46:49.280 --> 00:46:50.360
Thank you.
00:46:50.360 --> 00:46:52.167
(beep)
00:46:52.167 --> 00:46:53.000
Thank you.
00:46:53.000 --> 00:46:54.383
Operator, next caller please.
00:46:56.531 --> 00:46:59.130
And our next caller is Bettina Ruth Marino.
00:46:59.130 --> 00:46:59.980
You may go ahead.
00:47:01.887 --> 00:47:03.970
Hi, I'm Bettina Ruth Marino.
00:47:03.970 --> 00:47:06.120
with Big Sur Land Trust.
00:47:06.120 --> 00:47:07.150
As others have said,
00:47:07.150 --> 00:47:09.970
please work to incentivize rooftop solar,
00:47:09.970 --> 00:47:11.420
solar rays in the desert
00:47:11.420 --> 00:47:14.789
or devastating sensitive desert ecosystems.
00:47:14.789 --> 00:47:17.340
These soils and vegetation
00:47:17.340 --> 00:47:19.920
are at minimum hundreds of years old.
00:47:19.920 --> 00:47:21.750
As you know, our state has signed
00:47:21.750 --> 00:47:25.020
onto the 30 by 30 conservation plan,
00:47:25.020 --> 00:47:29.640
which will protect 30% of lands and waters by 2030.
00:47:29.640 --> 00:47:32.440
Protecting desert ecosystems is a crucial part
00:47:32.440 --> 00:47:33.940
of that initiative.
00:47:33.940 --> 00:47:37.120
And these massive solar rays and farms in the desert
00:47:37.120 --> 00:47:40.420
are disproportionately affecting our deserts.
00:47:40.420 --> 00:47:43.050
Rooftop solar is a logical solution
00:47:43.050 --> 00:47:45.320
to protecting those critical ecosystems,
00:47:45.320 --> 00:47:48.420
which robustly sequester carbon emissions.
00:47:48.420 --> 00:47:50.823
Thank you so for so much for taking comments.
00:47:52.270 --> 00:47:53.310
Thank you.
00:47:53.310 --> 00:47:54.983
Operator, next caller please.
00:47:57.110 --> 00:47:59.690
Our next caller is Kami Griffiths.
00:47:59.690 --> 00:48:00.693
You may go ahead.
00:48:01.870 --> 00:48:02.703
Hi, there.
00:48:02.703 --> 00:48:05.090
I am the Executive Director of Community Tech Network.
00:48:05.090 --> 00:48:07.720
We are a non-profit providing digital literacy training
00:48:07.720 --> 00:48:09.220
at over 40 locations,
00:48:09.220 --> 00:48:11.690
funded by the California Advanced Services Fund
00:48:11.690 --> 00:48:13.340
broadband adoption account.
00:48:13.340 --> 00:48:14.960
The pandemic forced our partners
00:48:14.960 --> 00:48:18.570
to either stop providing classes, offer classes virtually,
00:48:18.570 --> 00:48:21.300
or when it is deemed safe to go back in person.
00:48:21.300 --> 00:48:23.750
For both online or in-person classes,
00:48:23.750 --> 00:48:27.090
class sizes need to be much smaller than originally planned.
00:48:27.090 --> 00:48:29.670
This has caused all of our partners to fall behind
00:48:29.670 --> 00:48:31.530
on their participation goals.
00:48:31.530 --> 00:48:32.740
While extending the time
00:48:32.740 --> 00:48:36.190
agencies have to reach those participation goals is helpful,
00:48:36.190 --> 00:48:39.680
it still won't allow us to serve the same number of people
00:48:39.680 --> 00:48:41.250
with the existing budget,
00:48:41.250 --> 00:48:42.760
because it can't simply can't
00:48:42.760 --> 00:48:44.820
serve as many people per class.
00:48:44.820 --> 00:48:47.180
To address this issue, I urge the Commissioners
00:48:47.180 --> 00:48:51.270
to consider modifying the partner's participation goals
00:48:51.270 --> 00:48:53.130
on a case to case basis.
00:48:53.130 --> 00:48:54.780
Thank you for your consideration.
00:48:56.320 --> 00:48:57.920
Thank you for your call.
00:48:57.920 --> 00:48:59.370
Operator, next caller please.
00:49:00.934 --> 00:49:02.870
Our next caller is Pete Laverty.
00:49:02.870 --> 00:49:03.720
You may go ahead.
00:49:06.790 --> 00:49:08.140
Good morning Commissioners.
00:49:08.140 --> 00:49:11.240
I'm grateful for Commissioner Shiroma and all of you,
00:49:11.240 --> 00:49:12.980
calling out so clearly.
00:49:12.980 --> 00:49:15.870
Last week, the failures of the Wildfire Mitigation Plan
00:49:15.870 --> 00:49:18.650
submitted by PG&E, it was insufficient then,
00:49:18.650 --> 00:49:21.540
it's worse now, we demand you reject it.
00:49:21.540 --> 00:49:23.560
You've heard the voices of people across California
00:49:23.560 --> 00:49:26.230
who know if we just trust PG&E this time,
00:49:26.230 --> 00:49:29.980
it will be our lives, our livelihoods, our lungs, and yes,
00:49:29.980 --> 00:49:32.380
our pocketbooks paying the price,
00:49:32.380 --> 00:49:34.720
passing this plan ensures that.
00:49:34.720 --> 00:49:37.130
You know that they don't care about us
00:49:37.130 --> 00:49:38.880
and you know that they don't care about us.
00:49:38.880 --> 00:49:42.540
But it's also clear that PG&E does not care about you.
00:49:42.540 --> 00:49:44.980
That I have respect for you the Commissioners,
00:49:44.980 --> 00:49:46.770
then meeting behind closed doors,
00:49:46.770 --> 00:49:49.580
not reporting the meetings, having an expectation
00:49:49.580 --> 00:49:52.270
that you're just gonna rubber stamp this terrible plan.
00:49:52.270 --> 00:49:54.410
We know they are rebuking the law
00:49:54.410 --> 00:49:56.830
and they do not have respect for your authority.
00:49:56.830 --> 00:49:58.360
They think you're here to serve them,
00:49:58.360 --> 00:50:00.800
but let's be clear, you're here to serve us.
00:50:00.800 --> 00:50:02.360
The people of California.
00:50:02.360 --> 00:50:04.810
Show us today that you know your role,
00:50:04.810 --> 00:50:08.450
your power and you're willing to stand up for us
00:50:08.450 --> 00:50:12.040
and reject the Wildfire Mitigation Plan today.
00:50:12.040 --> 00:50:13.650
This plan is so flawed.
00:50:13.650 --> 00:50:16.190
If not to reject this, then what?
00:50:16.190 --> 00:50:19.410
What is the bad enough plan for you to stand up against
00:50:19.410 --> 00:50:21.780
and reject and stand up for the people in California?
00:50:21.780 --> 00:50:22.980
Thank you for your time.
00:50:24.300 --> 00:50:25.133
Thank you.
00:50:25.133 --> 00:50:26.873
Operator, next caller please.
00:50:28.292 --> 00:50:30.460
The next color is Rod Snyder.
00:50:30.460 --> 00:50:31.310
You may go ahead.
00:50:34.660 --> 00:50:35.770
Morning Commissioners.
00:50:35.770 --> 00:50:40.770
I'm calling today to urge you to support rooftop solar.
00:50:40.935 --> 00:50:45.935
And I think I wanna point out that these two issues,
00:50:45.950 --> 00:50:48.510
PG&E's Wildfire Mitigation Plan
00:50:48.510 --> 00:50:53.450
and their attack on our public power overlap significantly.
00:50:53.450 --> 00:50:58.450
The CPUC was founded to regulate investor-owned utilities.
00:50:59.500 --> 00:51:00.550
I repeat.
00:51:00.550 --> 00:51:05.550
The CPUC was founded to regulate investor-owned utilities.
00:51:06.590 --> 00:51:09.040
Now we're seeing what the millions of dollars
00:51:09.040 --> 00:51:11.870
that PG&E is spent in this year alone
00:51:11.870 --> 00:51:15.610
on lobbying, has produced regulatory capture.
00:51:15.610 --> 00:51:20.610
So please, stand up for your own regulatory authority,
00:51:21.080 --> 00:51:25.300
do the right thing, hold them accountable,
00:51:25.300 --> 00:51:27.400
and if you don't, get out of the way
00:51:27.400 --> 00:51:30.380
so that someone who will can step in
00:51:30.380 --> 00:51:32.160
and protect our public health.
00:51:32.160 --> 00:51:32.993
Thank you.
00:51:35.420 --> 00:51:36.511
Thank you.
00:51:36.511 --> 00:51:37.961
Operator, next caller please.
00:51:39.670 --> 00:51:41.600
Our next caller is Maryland Garrett.
00:51:41.600 --> 00:51:42.450
You may go ahead.
00:51:43.910 --> 00:51:48.050
Hi, thank you to all the previous callers.
00:51:48.050 --> 00:51:53.050
I, the problem of course is the corporate state
00:51:53.220 --> 00:51:58.020
and corporations like PG&E
00:51:58.020 --> 00:52:01.610
versus people and the environment.
00:52:01.610 --> 00:52:05.340
I also support those
00:52:05.340 --> 00:52:10.034
who are advocating for guaranteeing
00:52:10.034 --> 00:52:15.034
good copper landline service and improving it.
00:52:16.650 --> 00:52:21.650
And I urge you to reject PG&E's Wildfire Mitigation Plan
00:52:23.370 --> 00:52:28.370
and deny there are applications for rate increases,
00:52:29.340 --> 00:52:33.260
and the environmentally destructive tree removal
00:52:33.260 --> 00:52:36.620
that's taking place, that needs to be halted.
00:52:36.620 --> 00:52:39.030
A few days ago, I heard on the news
00:52:39.030 --> 00:52:42.160
that during the fires
00:52:42.160 --> 00:52:44.220
in Ventura county,
00:52:44.220 --> 00:52:49.220
that Santa Susana nuclear facility there and Simi Valley,
00:52:50.700 --> 00:52:55.360
released lots of radiation from the site
00:52:55.360 --> 00:52:59.750
over Ventura county and of course beyond.
00:52:59.750 --> 00:53:04.750
I'm very worried about Diablo Canyon Nuclear Power Plant,
00:53:05.110 --> 00:53:06.840
PG&E plan.
00:53:06.840 --> 00:53:11.447
I read an article some years ago called "The Diablo Canyon,
00:53:11.447 --> 00:53:16.447
"Fukushima on the California Coast?" by Dan Hirsch.
00:53:18.870 --> 00:53:23.870
That plant needs to be dismantled safely as possible.
00:53:24.144 --> 00:53:24.977
Thank you.
00:53:27.050 --> 00:53:27.883
Thank you.
00:53:27.883 --> 00:53:29.393
Operator, next caller please.
00:53:30.720 --> 00:53:33.070
Our next caller is Maya Jaffe.
00:53:33.070 --> 00:53:33.920
You may go ahead.
00:53:35.850 --> 00:53:37.820
Hi, I'm Maya.
00:53:37.820 --> 00:53:39.710
I'm with the "Reclaim Our Power" Campaign,
00:53:39.710 --> 00:53:42.210
which envisions a future where energy is treated
00:53:42.210 --> 00:53:43.660
as a human right.
00:53:43.660 --> 00:53:46.428
And our lives, livelihoods, lungs and pocket books
00:53:46.428 --> 00:53:49.130
are not terrorized by a corporate utility
00:53:49.130 --> 00:53:52.840
that sets his own rules, and is never held accountable.
00:53:52.840 --> 00:53:55.920
I want PG&E held accountable.
00:53:55.920 --> 00:53:59.350
Last month, you showed courage and not approving PG&E
00:53:59.350 --> 00:54:00.970
short-sighted, costly
00:54:00.970 --> 00:54:04.120
and insufficient Wildfire Mitigation Plan.
00:54:04.120 --> 00:54:07.390
Now you have the opportunity to stop enabling PG&E
00:54:07.390 --> 00:54:08.800
deadly failures.
00:54:08.800 --> 00:54:12.430
Please use your authority today to hold them accountable.
00:54:12.430 --> 00:54:14.610
Reject PG&E plan
00:54:14.610 --> 00:54:17.320
so we can move forward with an energy system
00:54:17.320 --> 00:54:19.410
that will keep us all safe.
00:54:19.410 --> 00:54:21.050
Thank you.
00:54:21.050 --> 00:54:21.883
Thank you.
00:54:21.883 --> 00:54:23.323
Operator, next caller please.
00:54:25.690 --> 00:54:27.660
Our next caller is Tim McKeever.
00:54:27.660 --> 00:54:28.493
You may go ahead.
00:54:28.493 --> 00:54:33.328
Tim, you can go ahead.
00:54:36.626 --> 00:54:38.960
Tim You can go ahead.
00:54:38.960 --> 00:54:39.940
Sorry, Tim McKeever.
00:54:39.940 --> 00:54:42.960
I'm a solar homeowner in Rocklin, California.
00:54:42.960 --> 00:54:44.630
Number one, net metering works.
00:54:44.630 --> 00:54:46.330
It is allowed over a million customers
00:54:46.330 --> 00:54:48.320
to generate at least some of their own power.
00:54:48.320 --> 00:54:49.580
These installations have been done
00:54:49.580 --> 00:54:51.070
by local workers and firms,
00:54:51.070 --> 00:54:54.240
supporting tens of thousands of jobs in California.
00:54:54.240 --> 00:54:56.710
As has been demonstrated by the vibrant energy report,
00:54:56.710 --> 00:54:58.830
the continued growth of solar plus storage
00:54:58.830 --> 00:55:01.730
will save ratepayers tens of billions of dollars.
00:55:01.730 --> 00:55:04.570
Utilities blame solar for increased rates,
00:55:04.570 --> 00:55:07.010
but it has been their history of payments to shareholders,
00:55:07.010 --> 00:55:09.070
deferred maintenance and outright negligence,
00:55:09.070 --> 00:55:11.600
evidenced by their criminal culpability in fires
00:55:11.600 --> 00:55:14.182
and gas explosions that have increased those rates.
00:55:14.182 --> 00:55:17.220
Climate action delay is climate change denial.
00:55:17.220 --> 00:55:20.490
We need the fastest adoption of carbon free energy possible.
00:55:20.490 --> 00:55:22.430
Cutting the rooftop solar market down
00:55:22.430 --> 00:55:24.630
to benefit the utilities and not the people,
00:55:24.630 --> 00:55:26.060
will delay climate action.
00:55:26.060 --> 00:55:29.420
Hampering rooftop solar is predatory delay.
00:55:29.420 --> 00:55:32.190
The fees proposed in the rate case before you are unjust,
00:55:32.190 --> 00:55:33.630
no fees should be assessed,
00:55:33.630 --> 00:55:37.640
that add costs for items like solar behind the meter.
00:55:37.640 --> 00:55:38.920
Would you add features to customers
00:55:38.920 --> 00:55:41.370
who adopt energy efficiency or eliminate loads?
00:55:41.370 --> 00:55:42.210
No.
00:55:42.210 --> 00:55:43.907
We already pay a minimum bill under an MQ,
00:55:43.907 --> 00:55:45.890
and that should be sufficient.
00:55:45.890 --> 00:55:47.230
Dramatically changing that metering
00:55:47.230 --> 00:55:48.930
will overrule the CC mandates
00:55:48.930 --> 00:55:51.790
for residential and commercial solar new construction.
00:55:51.790 --> 00:55:54.054
It will tell job and the climate.
00:55:54.054 --> 00:55:54.887
Thank you.
00:55:54.887 --> 00:55:56.804
(beep)
00:55:57.890 --> 00:55:59.350
Thank you.
00:55:59.350 --> 00:56:00.800
Operator, next caller please.
00:56:01.930 --> 00:56:04.170
Our next caller is Jillian Hall.
00:56:04.170 --> 00:56:05.020
You may go ahead.
00:56:06.460 --> 00:56:08.180
Hi, my name is Jillian Hall.
00:56:08.180 --> 00:56:10.270
I live in Ventura county and I'm concerned about
00:56:10.270 --> 00:56:13.229
the SoCalGas compressor expansion in Ventura.
00:56:13.229 --> 00:56:16.360
As you know SoCalGas was recently required
00:56:16.360 --> 00:56:17.740
to host community meetings
00:56:17.740 --> 00:56:20.140
to address concerns of the community.
00:56:20.140 --> 00:56:21.950
I was able to see the Q and A portion
00:56:21.950 --> 00:56:23.407
of their virtual town hall,
00:56:23.407 --> 00:56:25.080
and I would say the community's questions
00:56:25.080 --> 00:56:26.630
were not adequately answered.
00:56:26.630 --> 00:56:28.807
Just one example is once someone asked,
00:56:28.807 --> 00:56:30.547
"Why would we be expanding in an area
00:56:30.547 --> 00:56:32.510
"where there are schools and residents"?
00:56:32.510 --> 00:56:35.677
And SoCalGas responded with something along the lines of,
00:56:35.677 --> 00:56:37.957
"We're not expanding, just building flexibility.
00:56:37.957 --> 00:56:40.937
"There's no change in the number of customers served.
00:56:40.937 --> 00:56:42.970
"So not expanding in that way".
00:56:42.970 --> 00:56:44.190
This answer and many others
00:56:44.190 --> 00:56:46.270
do not fully address the participant's concern,
00:56:46.270 --> 00:56:48.400
and does not reflect their actual goals
00:56:48.400 --> 00:56:50.910
as they are attempting to expand the physical size
00:56:50.910 --> 00:56:52.580
of the compactor station.
00:56:52.580 --> 00:56:54.450
Not only that, but many including myself,
00:56:54.450 --> 00:56:57.390
who wanted to express our opinions in the community space
00:56:57.390 --> 00:56:58.980
of the venue were locked out.
00:56:58.980 --> 00:57:00.830
It was clear that SoCalGas did not want to hear
00:57:00.830 --> 00:57:02.660
what we had to say or take the time
00:57:02.660 --> 00:57:03.940
to thoroughly and empathetically
00:57:03.940 --> 00:57:05.820
address the community's concerns.
00:57:05.820 --> 00:57:08.180
I was very disappointed by this event and I would,
00:57:08.180 --> 00:57:11.210
I think it's important that we get this facility shutdown.
00:57:11.210 --> 00:57:12.410
Thank you for your time.
00:57:14.260 --> 00:57:15.580
Thank you for your call.
00:57:15.580 --> 00:57:17.053
Operator, next caller please.
00:57:19.652 --> 00:57:21.070
Our next call is Josh Hart
00:57:21.070 --> 00:57:24.070
with stopsmartmeters.org.
00:57:24.070 --> 00:57:25.070
You may go ahead.
00:57:25.070 --> 00:57:26.560
Hi, good morning Commissioners and public.
00:57:26.560 --> 00:57:27.540
My name is Josh Hart.
00:57:27.540 --> 00:57:30.920
I'm founder and director of stopsmartmeters.org.
00:57:30.920 --> 00:57:33.040
We've been fighting hazardous, smart utility meters
00:57:33.040 --> 00:57:34.700
for more than 10 years now.
00:57:34.700 --> 00:57:36.390
Many, many Californians have been sickened
00:57:36.390 --> 00:57:37.850
by the radiation from smart meters
00:57:37.850 --> 00:57:39.250
since the CPUC approved them,
00:57:39.250 --> 00:57:41.550
based on false and outdated science.
00:57:41.550 --> 00:57:43.250
Now the DC circuit court has ruled that
00:57:43.250 --> 00:57:46.750
the FCCS wireless health guidelines are not valid.
00:57:46.750 --> 00:57:48.580
That means that the safety case for smart meters
00:57:48.580 --> 00:57:51.230
that the CPUC used TO justified deployment,
00:57:51.230 --> 00:57:54.310
starting in 2009 are also not valid.
00:57:54.310 --> 00:57:57.110
Through a records request, we know former CPUC President,
00:57:57.110 --> 00:57:59.920
Michael Peeve emailed Senior PG&E Executives
00:57:59.920 --> 00:58:01.540
in September, 2010.
00:58:01.540 --> 00:58:04.630
He said there really are people who feel pain, et cetera,
00:58:04.630 --> 00:58:07.380
related to EMF, et cetera, ANd rather than have them
00:58:07.380 --> 00:58:09.180
become hysterical et cetera,
00:58:09.180 --> 00:58:10.670
I would quietly leave them alone.
00:58:10.670 --> 00:58:11.750
Kick it around.
00:58:11.750 --> 00:58:14.480
PG&E and other utilities have not left people alone
00:58:14.480 --> 00:58:16.040
who are sickened by their meters,
00:58:16.040 --> 00:58:17.900
nor has the CPUC required this.
00:58:17.900 --> 00:58:20.240
An extortion charge remains in effect
00:58:20.240 --> 00:58:22.310
to use safer analog meters in California.
00:58:22.310 --> 00:58:24.370
Those too poor to afford the fee
00:58:24.370 --> 00:58:25.940
or who are living in multiunit housing,
00:58:25.940 --> 00:58:29.410
or can or use one the many other utilities in the state
00:58:29.410 --> 00:58:31.710
still are offered no choice.
00:58:31.710 --> 00:58:33.893
All fees for meters should be dropped.
00:58:35.090 --> 00:58:36.880
We live in Plumas County near the Dixie Fire,
00:58:36.880 --> 00:58:39.680
even though 18T can deliver DSL to our address,
00:58:39.680 --> 00:58:40.750
they refuse to do so.
00:58:40.750 --> 00:58:42.500
And as a result, we had to wait for dial-up
00:58:42.500 --> 00:58:44.600
to load for evacuation info.
00:58:44.600 --> 00:58:46.120
This is not acceptable.
00:58:46.120 --> 00:58:47.460
There are still people camping out
00:58:47.460 --> 00:58:49.680
in single digit temperatures here in Plumas county,
00:58:49.680 --> 00:58:51.620
who are burnt out from the Dixie Fire.
00:58:51.620 --> 00:58:54.290
Where is PG&E, where is the CPUC?
00:58:54.290 --> 00:58:56.283
Thank you.
(beep)
00:58:58.690 --> 00:59:00.243
Operator, next caller please.
00:59:02.550 --> 00:59:04.150
And our next caller is Laura Hainz.
00:59:04.150 --> 00:59:05.000
You may go ahead.
00:59:06.800 --> 00:59:08.800
Yes, can you hear me?
00:59:08.800 --> 00:59:10.440
Yes, we can.
00:59:10.440 --> 00:59:11.273
Thank you.
00:59:11.273 --> 00:59:13.810
My name's Laura Heinz with the Peninsula Chapter
00:59:13.810 --> 00:59:16.350
of Democratic Socialists of America,
00:59:16.350 --> 00:59:20.440
and we believe energy should be treated as a human might.
00:59:20.440 --> 00:59:24.030
Just last Sunday, Our power was out for 24 hours
00:59:24.030 --> 00:59:26.240
due to faulty infrastructure,
00:59:26.240 --> 00:59:29.610
and it was not easy for my 88-year-old dad each year dad.
00:59:29.610 --> 00:59:32.240
Each year dad debates whether he's cold enough,
00:59:32.240 --> 00:59:35.920
to turn on the heat or make to keep the bill down.
00:59:35.920 --> 00:59:38.500
An increase in 18%,
00:59:38.500 --> 00:59:43.500
we'd be a hardship for many seniors living on fixed income.
00:59:43.510 --> 00:59:47.480
Meanwhile, PG&E protects the pocket of Wall Street Investors
00:59:47.480 --> 00:59:50.930
increases the salaries of the executives
00:59:50.930 --> 00:59:53.813
and passing it's mistakes onto us.
00:59:54.740 --> 00:59:57.900
We ask that you regulatory committee,
00:59:57.900 --> 01:00:00.120
protect the people over profit
01:00:00.120 --> 01:00:04.510
and demand that you reject the Wildfire Mitigation Plan,
01:00:04.510 --> 01:00:09.470
move PG&E to step four of the enhanced oversight process
01:00:09.470 --> 01:00:10.720
for the Dixie Fire
01:00:10.720 --> 01:00:15.720
and ensure that future plans are rejected when inadequate.
01:00:16.280 --> 01:00:17.113
Thank you.
01:00:19.350 --> 01:00:20.690
Thank you.
01:00:20.690 --> 01:00:22.223
Operator, next caller please.
01:00:23.450 --> 01:00:25.810
Our next caller is Eunice-Lou.
01:00:25.810 --> 01:00:27.360
You may go ahead.
01:00:27.360 --> 01:00:28.230
Good morning.
01:00:28.230 --> 01:00:31.640
I would like to ask the Commission and AT&T
01:00:31.640 --> 01:00:35.960
to come up with a way to keep landline service,
01:00:35.960 --> 01:00:40.130
since it is an obvious necessity for many, many people.
01:00:40.130 --> 01:00:44.110
One of my friends who applies for low-income housing
01:00:44.110 --> 01:00:46.277
says, "It is a requirement
01:00:46.277 --> 01:00:49.617
"to provide your landline phone number
01:00:49.617 --> 01:00:52.120
"on the housing application".
01:00:52.120 --> 01:00:55.673
This is to verify San Francisco residency.
01:00:56.670 --> 01:00:58.730
This is yet another reason
01:00:58.730 --> 01:01:02.270
why we need to keep landline phones.
01:01:02.270 --> 01:01:03.103
Thank you.
01:01:06.580 --> 01:01:07.413
Thank you.
01:01:07.413 --> 01:01:08.670
Operator, next caller please.
01:01:11.130 --> 01:01:13.926
And our next caller did not provide their name.
01:01:13.926 --> 01:01:16.140
Their line is open.
01:01:16.140 --> 01:01:19.170
So if you called, if you did not provide your name,
01:01:19.170 --> 01:01:20.003
your line is open.
01:01:20.003 --> 01:01:21.053
You're able to speak.
01:01:27.710 --> 01:01:29.060
Caller, your line is open.
01:01:29.060 --> 01:01:29.903
Go ahead.
01:01:35.040 --> 01:01:35.873
Hello?
01:01:38.600 --> 01:01:41.190
Okay operator, I think we're gonna have to move forward.
01:01:41.190 --> 01:01:43.040
Hopefully that person will call back.
01:01:44.200 --> 01:01:45.219
Okay.
01:01:45.219 --> 01:01:46.630
Our next caller is Taylin Tackett.
01:01:46.630 --> 01:01:47.653
You may go ahead.
01:01:52.950 --> 01:01:53.783
Hello.
01:01:53.783 --> 01:01:55.310
My name is Taylin Tackett.
01:01:55.310 --> 01:01:56.360
Can you guys hear me?
01:01:58.590 --> 01:01:59.423
Yes, we can.
01:01:59.423 --> 01:02:01.900
There's a little background noise, but we can hear you.
01:02:01.900 --> 01:02:02.733
Okay.
01:02:02.733 --> 01:02:06.080
My name is Tackett, I'm calling from Ventura county
01:02:06.080 --> 01:02:09.400
and I'm appalled to see CPUC is favoring the wealth
01:02:09.400 --> 01:02:11.304
of the million dollar SoCalGas company
01:02:11.304 --> 01:02:13.940
over public health and their wellbeing.
01:02:13.940 --> 01:02:16.950
We need an environmental review on the site immediately.
01:02:16.950 --> 01:02:19.640
Not only is this a public health,
01:02:19.640 --> 01:02:21.510
but it is also a justice issue.
01:02:21.510 --> 01:02:23.730
SoCalGas is taking advantage
01:02:23.730 --> 01:02:26.410
of this low-income black and brown community
01:02:26.410 --> 01:02:29.520
affecting the lives of many, including so many children
01:02:29.520 --> 01:02:31.380
attending the elementary school,
01:02:31.380 --> 01:02:35.340
boys and girls club and families living feet away
01:02:35.340 --> 01:02:36.960
from the compressor station.
01:02:36.960 --> 01:02:38.640
We demand a change now.
01:02:38.640 --> 01:02:39.953
Thank you so much.
01:02:43.411 --> 01:02:44.244
Excuse me.
01:02:44.244 --> 01:02:45.460
Operator, next caller please.
01:02:47.525 --> 01:02:49.700
And our next caller is Daniel Wilson.
01:02:49.700 --> 01:02:50.550
You may go ahead.
01:02:58.270 --> 01:03:00.000
And again, Daniel Wilson.
hey an you hear me?
01:03:00.000 --> 01:03:00.833
Yes, go ahead.
01:03:01.870 --> 01:03:02.703
Okay.
01:03:02.703 --> 01:03:03.536
Thank you so much.
01:03:03.536 --> 01:03:06.240
Hi, my name is Daniel Wilson and I am running for Congress
01:03:06.240 --> 01:03:08.270
to represent the people of Ventura county.
01:03:08.270 --> 01:03:10.300
Our community has showed up in mass today
01:03:10.300 --> 01:03:13.020
to demand the California Public Utilities Commission
01:03:13.020 --> 01:03:15.280
stand up to corporate and utility interests
01:03:15.280 --> 01:03:17.160
and fight for the safety and best interest
01:03:17.160 --> 01:03:19.710
of the people of Ventura County, over profits.
01:03:19.710 --> 01:03:23.207
We call on you to reject PG&E bogus Wildfire Plan
01:03:27.480 --> 01:03:29.110
and to prevent SoCalGas
01:03:29.110 --> 01:03:30.860
from expanding its compressor station,
01:03:30.860 --> 01:03:33.360
both of which will be detrimental to our communities.
01:03:33.360 --> 01:03:35.390
I hope you hear our cries to fight for our people
01:03:35.390 --> 01:03:37.750
over profits, and demand better for all of us.
01:03:37.750 --> 01:03:38.950
Thank you for your time.
01:03:40.510 --> 01:03:41.470
Thank you.
01:03:41.470 --> 01:03:42.920
Operator, next caller please.
01:03:46.580 --> 01:03:49.150
And the next caller is Paulie Esterbrook.
01:03:49.150 --> 01:03:50.000
You may go ahead.
01:03:51.560 --> 01:03:52.645
Good morning.
01:03:52.645 --> 01:03:57.490
My name is Paulie Esterbrook and I'm calling you to urge you
01:03:57.490 --> 01:04:01.010
to reject PG&E wildfire plans.
01:04:01.010 --> 01:04:04.610
We've watched PG&E disastrous safety scorecard
01:04:04.610 --> 01:04:08.400
from the campfire in 2018 to this year as Dixie Fire.
01:04:08.400 --> 01:04:11.670
We've seen the bailout of PG&E in 2020
01:04:11.670 --> 01:04:15.990
that allows PG&E to access wildfire insurance
01:04:15.990 --> 01:04:20.430
to avoid liability for future fires that they cause.
01:04:20.430 --> 01:04:25.430
This is costing our ratepayers $7.5 billion.
01:04:25.500 --> 01:04:28.190
And we, the ratepayers are now responsible,
01:04:28.190 --> 01:04:30.130
for paying off the enormous debt
01:04:30.130 --> 01:04:32.353
through a 20 to 30 year bond.
01:04:34.030 --> 01:04:36.200
In spite of all this generous bailout,
01:04:36.200 --> 01:04:39.350
PG&E continued to engage in reckless operation
01:04:39.350 --> 01:04:42.020
and it's not upgraded their infrastructure.
01:04:42.020 --> 01:04:45.530
We cannot continue to support PG&E.
01:04:45.530 --> 01:04:48.740
And I am asking that the CPU,
01:04:48.740 --> 01:04:52.170
the CPUC sorry, must hold them accountable.
01:04:52.170 --> 01:04:54.620
Personal and corporate accountability
01:04:54.620 --> 01:04:57.900
are the foundation of our economic system
01:04:57.900 --> 01:04:59.200
in the United States.
01:04:59.200 --> 01:05:04.200
And CPUC is been asked to do exactly this job.
01:05:04.430 --> 01:05:06.630
I stand with all the previous speakers,
01:05:06.630 --> 01:05:10.310
especially those with "Reclaim Our Power" and rooftop solar.
01:05:10.310 --> 01:05:15.280
We all know that rooftop solar for businesses,
01:05:15.280 --> 01:05:18.390
homeowners apartment dwellers is our ticket
01:05:18.390 --> 01:05:22.560
for meeting our required reduction of CO2
01:05:22.560 --> 01:05:24.020
and greenhouse gases.
01:05:24.020 --> 01:05:25.993
Thank you very, very much.
01:05:27.760 --> 01:05:28.593
Thank you.
01:05:28.593 --> 01:05:30.030
Operator, next caller please.
01:05:31.931 --> 01:05:34.200
The next caller is Eduardo coyote.
01:05:34.200 --> 01:05:35.050
You may go ahead.
01:05:42.000 --> 01:05:43.360
Hi, can you hear me?
01:05:43.360 --> 01:05:45.860
Yes we can, please go ahead.
01:05:45.860 --> 01:05:46.795
Hi Commissioner,
01:05:46.795 --> 01:05:48.560
being in to get my comment today.
01:05:48.560 --> 01:05:52.930
I just wanted to highlight my disappointment
01:05:52.930 --> 01:05:56.830
in SoCalGas committee meeting from last week.
01:05:56.830 --> 01:06:01.830
They invited the Westside to share their concerns
01:06:02.020 --> 01:06:05.240
and learn more about their expansion project,
01:06:05.240 --> 01:06:06.810
but instead of welcoming the community,
01:06:06.810 --> 01:06:11.050
they logged out committee members from a public space.
01:06:11.050 --> 01:06:12.680
And I just wanted to express that,
01:06:12.680 --> 01:06:14.320
that is definitely not an adequate way
01:06:14.320 --> 01:06:16.410
to receive community input.
01:06:16.410 --> 01:06:19.260
It's clear that SoCalGas is not interested
01:06:19.260 --> 01:06:21.270
in hearing community input.
01:06:21.270 --> 01:06:23.340
They are a member of the community,
01:06:23.340 --> 01:06:26.100
but it's clear that they are not willing
01:06:26.100 --> 01:06:27.440
to work with the community
01:06:27.440 --> 01:06:31.520
and be a positive force in this community.
01:06:31.520 --> 01:06:34.470
So again, I wanted to highlight that the compressor station
01:06:34.470 --> 01:06:37.260
that they're planning to expand is dangerous,
01:06:37.260 --> 01:06:39.710
and the only good path for this station
01:06:39.710 --> 01:06:41.160
is for it to be shut down.
01:06:41.160 --> 01:06:45.033
I'm asking the Commission to please keep the people,
01:06:46.810 --> 01:06:50.260
keep the California people safe and not
01:06:51.690 --> 01:06:53.260
side with SoCalGas.
01:06:53.260 --> 01:06:54.093
Thank you.
01:06:56.500 --> 01:06:57.390
Thank you.
01:06:57.390 --> 01:06:58.863
Operator, next caller please.
01:07:00.900 --> 01:07:03.690
Our next caller is from Judy Branson.
01:07:03.690 --> 01:07:04.540
You may go ahead.
01:07:06.420 --> 01:07:07.970
Hi.
01:07:07.970 --> 01:07:10.820
My name is Judy, I'm calling from LA.
01:07:10.820 --> 01:07:13.940
I'm calling with strong opposition to the PG&E plan
01:07:15.090 --> 01:07:17.170
and charging more for rooftop.
01:07:17.170 --> 01:07:20.680
It seems unbelievable that we can be debating this issue
01:07:20.680 --> 01:07:22.780
while our climate is changing dramatically,
01:07:22.780 --> 01:07:24.630
and we're putting our children
01:07:24.630 --> 01:07:27.050
and future generations at risk.
01:07:27.050 --> 01:07:32.050
This is not the public piece of public utilities,
01:07:32.420 --> 01:07:34.150
which should be your mission.
01:07:34.150 --> 01:07:36.700
We have a couple of hundred square miles of parking lots
01:07:36.700 --> 01:07:40.370
in LA county alone where solar could be put up,
01:07:40.370 --> 01:07:43.160
and we have schools that will generate more electricity
01:07:43.160 --> 01:07:44.630
may use that can be shared
01:07:44.630 --> 01:07:47.450
with local many low-income neighborhoods.
01:07:47.450 --> 01:07:50.851
Rooftop creates more jobs, uses less water,
01:07:50.851 --> 01:07:53.320
and it will save our carbon, sequestering,
01:07:53.320 --> 01:07:54.820
public desert lands.
01:07:54.820 --> 01:07:55.653
Thank you.
01:07:58.320 --> 01:07:59.153
Thank you.
01:07:59.153 --> 01:08:00.893
Operator, the next caller please.
01:08:03.064 --> 01:08:05.010
And our next caller is Molly McCoy.
01:08:05.010 --> 01:08:05.860
You may go ahead.
01:08:06.720 --> 01:08:07.553
Good morning.
01:08:07.553 --> 01:08:08.410
My name is Molly McCoy
01:08:08.410 --> 01:08:11.010
and I'm a resident of Ventura county, California.
01:08:11.010 --> 01:08:12.190
I'm calling in solidarity
01:08:12.190 --> 01:08:14.147
with the Westside Clean Air Coalition.
01:08:14.147 --> 01:08:15.810
"Reclaim our power" are those calling
01:08:15.810 --> 01:08:17.900
and support of rooftop solar.
01:08:17.900 --> 01:08:19.040
I am deeply concerned
01:08:19.040 --> 01:08:22.690
about the SoCalGas compressors station in Westminster.
01:08:22.690 --> 01:08:24.750
This expensive project has a history of leak
01:08:24.750 --> 01:08:27.600
and contamination, and would occur in a state recognized,
01:08:27.600 --> 01:08:29.060
disadvantaged community.
01:08:29.060 --> 01:08:31.400
Right next to the E.P. Foster Elementary School,
01:08:31.400 --> 01:08:33.750
the boys and girls club and affordable housing.
01:08:34.920 --> 01:08:36.640
Just after three months ago in July,
01:08:36.640 --> 01:08:39.320
the city of Ventura Fire Department received numerous calls
01:08:39.320 --> 01:08:42.330
from community members to report a strong smell of gas,
01:08:42.330 --> 01:08:44.390
which turned out to be unplanned venting of gas
01:08:44.390 --> 01:08:46.130
from the compressor station.
01:08:46.130 --> 01:08:48.590
I am for the committee to take all steps possible
01:08:48.590 --> 01:08:50.700
in closing SoCalGas, West Ventura,
01:08:50.700 --> 01:08:53.123
competitive compressor station project for good.
01:08:53.123 --> 01:08:55.357
And rejecting the PG&E wildfire plans
01:08:55.357 --> 01:08:58.240
and holding them accountable for all the fires have caused.
01:08:58.240 --> 01:09:00.840
The CPUC needs to listen to the California people,
01:09:00.840 --> 01:09:02.450
not greedy, fossil fuel companies
01:09:02.450 --> 01:09:03.800
during this climate crisis.
01:09:03.800 --> 01:09:04.633
Thank you.
01:09:06.500 --> 01:09:07.400
Thank you.
01:09:07.400 --> 01:09:09.163
Operator, the next caller please.
01:09:11.440 --> 01:09:12.403
Thank you.
01:09:12.403 --> 01:09:13.260
And before we go to the next caller again,
01:09:13.260 --> 01:09:15.420
if you wish to speak during the public comment period,
01:09:15.420 --> 01:09:17.900
please press star one, unmute your phone
01:09:17.900 --> 01:09:20.500
and clearly provide your name when prompted.
01:09:20.500 --> 01:09:22.500
Our next caller is Dan Courtney.
01:09:22.500 --> 01:09:23.623
You may go ahead.
01:09:25.500 --> 01:09:28.480
Hi, is my name is actually a Dan Courtney
01:09:28.480 --> 01:09:30.370
calling from La Jolla, California.
01:09:30.370 --> 01:09:32.308
I property into Alameda county.
01:09:32.308 --> 01:09:35.210
And one thing I wanted to let people know is that
01:09:35.210 --> 01:09:38.520
PG&E has moved along in their efforts
01:09:38.520 --> 01:09:41.620
to validate private property rules
01:09:41.620 --> 01:09:44.250
by cutting trees on private property,
01:09:44.250 --> 01:09:47.160
outside your easement when they do not have permission.
01:09:47.160 --> 01:09:49.720
Just forcibly doing cuts.
01:09:49.720 --> 01:09:52.640
These are in areas where they still have the 70-year-old
01:09:52.640 --> 01:09:56.330
bare wires, with no circuit protection,
01:09:56.330 --> 01:10:00.613
no viable sort of protection that is and so forth.
01:10:02.252 --> 01:10:05.310
I wanna support all the people I've heard speaking today
01:10:05.310 --> 01:10:08.737
in terms of hoping that the CPUC will reject
01:10:08.737 --> 01:10:11.060
the Wildfire Mitigation Plan
01:10:11.060 --> 01:10:12.930
and move them onto not just step four,
01:10:12.930 --> 01:10:16.046
but how about step four or five, six, seven, eight,
01:10:16.046 --> 01:10:16.880
and that was enough.
01:10:16.880 --> 01:10:18.940
Look at the Dixie Fire.
01:10:18.940 --> 01:10:23.197
How can tree been burning for 12 hours, 10 hours sorry,
01:10:23.197 --> 01:10:26.240
from 6:41 am to 4:40 pm
01:10:26.240 --> 01:10:28.870
if they had circuit protection that worked.
01:10:28.870 --> 01:10:31.650
Did the recloser function properly to diffuse
01:10:31.650 --> 01:10:33.950
really cut their power to that line,
01:10:33.950 --> 01:10:38.150
or was it providing live power basically all day long?
01:10:38.150 --> 01:10:40.070
It was a two-hour delay in traffic,
01:10:40.070 --> 01:10:43.560
but still 10 hours to get to a trouble spot like that.
01:10:43.560 --> 01:10:46.940
That just shows how casual PG&E's attitudes about this is.
01:10:46.940 --> 01:10:49.710
And what really needs to happen is,
01:10:49.710 --> 01:10:53.220
rewrite GO 95 updated, putting requirements,
01:10:53.220 --> 01:10:56.560
recovered conductor, arc fault interrupters,
01:10:56.560 --> 01:10:59.740
and other off the shelf technology and products
01:10:59.740 --> 01:11:02.000
that can provide some real safety
01:11:02.000 --> 01:11:03.350
to the people in these areas.
01:11:03.350 --> 01:11:04.790
And we thank you for your time,
01:11:04.790 --> 01:11:06.500
and please take aggressive action.
01:11:06.500 --> 01:11:09.320
When you have this many people taking time out of their day,
01:11:09.320 --> 01:11:11.120
it tells you there's a real problem.
01:11:13.810 --> 01:11:14.670
Thank you.
01:11:14.670 --> 01:11:16.123
Operator, next caller please.
01:11:18.559 --> 01:11:20.340
Our next caller is Megan Shumway.
01:11:20.340 --> 01:11:21.190
You may go ahead.
01:11:22.510 --> 01:11:24.120
Hi, I'm Megan Shumway.
01:11:25.230 --> 01:11:28.990
I have spoken in the past about needing to have
01:11:28.990 --> 01:11:33.730
21st century grid, and continuing to support
01:11:33.730 --> 01:11:35.913
a repeat felon like PG&E.
01:11:37.130 --> 01:11:41.670
And it's inadequate efforts to protect people,
01:11:41.670 --> 01:11:46.670
is just making you complicit in their crimes.
01:11:47.790 --> 01:11:50.500
I think that rooftop solar
01:11:50.500 --> 01:11:55.060
is a definite part of the grid of the future
01:11:55.060 --> 01:12:00.060
and the utilities attempts to increase fees
01:12:00.600 --> 01:12:03.050
and change numb rates,
01:12:03.050 --> 01:12:08.050
is a way for them to make it impossible for anybody,
01:12:08.160 --> 01:12:11.370
but the richest people, to own the shop solar,
01:12:11.370 --> 01:12:15.710
which they claim is the case, which it is not.
01:12:15.710 --> 01:12:19.390
And they then say that the reason
01:12:19.390 --> 01:12:21.900
that they should be able to increase the fee.
01:12:21.900 --> 01:12:26.810
So this kind of crazy logic is not a reason
01:12:26.810 --> 01:12:29.780
to increase their fees
01:12:29.780 --> 01:12:33.200
or to allow them to continue their bad behavior.
01:12:33.200 --> 01:12:37.640
I would deal with them a little more harshly than they are
01:12:40.210 --> 01:12:43.330
creating a dangerous society.
01:12:43.330 --> 01:12:47.980
So please protect rooftop solar
01:12:47.980 --> 01:12:50.430
and make it available for everyone.
01:12:50.430 --> 01:12:53.700
It's needed to save the climate situation.
01:12:53.700 --> 01:12:56.250
And if we don't do that,
01:12:56.250 --> 01:13:00.730
there's gonna be a lot worse consequences to pay.
01:13:00.730 --> 01:13:02.280
And everyone knows that,
01:13:02.280 --> 01:13:06.770
and I think it's your job to help protect us from that.
01:13:06.770 --> 01:13:09.427
And the way to do that is to protect your (indistinct)
01:13:09.427 --> 01:13:10.420
(beep)
01:13:10.420 --> 01:13:11.463
Thank you very much.
01:13:12.550 --> 01:13:13.530
Thank you.
01:13:13.530 --> 01:13:15.233
Operator, next caller please.
01:13:16.753 --> 01:13:18.810
The next caller is Cheryl Auger.
01:13:18.810 --> 01:13:19.660
You may go ahead.
01:13:21.640 --> 01:13:23.100
Caller, good morning.
01:13:23.100 --> 01:13:24.255
My name is Cheryl Auger
01:13:24.255 --> 01:13:26.874
and I live in the Los Angeles county area,
01:13:26.874 --> 01:13:30.270
and I'm a member of the rooftop solar fender.
01:13:30.270 --> 01:13:31.823
We demand that you reject
01:13:31.823 --> 01:13:35.530
PG&E Wildfire Mitigation Plan today.
01:13:35.530 --> 01:13:37.170
Stop signing on rate increases
01:13:37.170 --> 01:13:40.695
based on hypothetical and faulty plans.
01:13:40.695 --> 01:13:45.695
Part of there plan is to increase transmission upgrades,
01:13:45.880 --> 01:13:47.930
which will be needed for generation
01:13:47.930 --> 01:13:49.403
interconnections in California,
01:13:49.403 --> 01:13:53.230
to help the California Independent System Operator
01:13:53.230 --> 01:13:56.120
input a significant increase in renewable power
01:13:56.120 --> 01:13:57.470
in the future.
01:13:57.470 --> 01:14:01.540
That will take them at least 10 years to complete,
01:14:01.540 --> 01:14:03.980
but we need action now.
01:14:03.980 --> 01:14:08.560
We need to assess this one and review how rooftop solar
01:14:08.560 --> 01:14:11.220
can help you with the demand for renewables,
01:14:11.220 --> 01:14:13.870
and reduce the buildup of excessive
01:14:13.870 --> 01:14:15.400
and potentially dangerous
01:14:15.400 --> 01:14:18.070
and unnecessary transmission lines.
01:14:18.070 --> 01:14:22.300
It's the (indistinct) behind the meter solar and storage
01:14:22.300 --> 01:14:25.260
to seal on the distribution grid yet
01:14:26.110 --> 01:14:28.620
(mumbles)on the energy metering,
01:14:28.620 --> 01:14:33.440
we required a new transmission upgrades required.
01:14:33.440 --> 01:14:37.540
This will in turn reduce future rate increases for all,
01:14:37.540 --> 01:14:40.060
including those without solar.
01:14:40.060 --> 01:14:43.210
We need more rooftop solar now.
01:14:43.210 --> 01:14:46.893
I urge you not to approve any grid.
01:14:47.890 --> 01:14:48.723
Thank you.
01:14:50.580 --> 01:14:51.413
Thank you.
01:14:51.413 --> 01:14:53.233
Operator, the next caller please.
01:14:55.726 --> 01:14:57.420
And our next caller is Kent Bullard.
01:14:57.420 --> 01:14:58.270
You may go ahead.
01:15:00.400 --> 01:15:01.320
This is Kent Bullard.
01:15:01.320 --> 01:15:03.063
I live bed Ventura California.
01:15:04.716 --> 01:15:05.549
The new Governor Newsome,
01:15:05.549 --> 01:15:08.290
regarding the recent oil spill fiasco.
01:15:08.290 --> 01:15:10.990
This incident serves as a reminder of the urgent need
01:15:10.990 --> 01:15:14.100
to usher in cleaner and greener future,
01:15:14.100 --> 01:15:16.753
that safe start is public health and the environment.
01:15:19.100 --> 01:15:21.660
I have used my rooftops residential solar system
01:15:21.660 --> 01:15:24.960
over 10 years to charge our two electric vehicles.
01:15:24.960 --> 01:15:28.010
We don't need those stinking oil to fuel our rights.
01:15:28.010 --> 01:15:30.790
If the investor-owned utilities succeed in their efforts
01:15:30.790 --> 01:15:33.440
to strangle disperse solar generation,
01:15:33.440 --> 01:15:36.010
by raising the fees for grid connected solar systems
01:15:36.010 --> 01:15:39.410
in California, there can be unintended consequences.
01:15:39.410 --> 01:15:42.078
Owners of solar powered cars will possibly
01:15:42.078 --> 01:15:44.340
priced out of the solar market,
01:15:44.340 --> 01:15:47.483
and thus be forced back in using dirty fossil fuels.
01:15:48.850 --> 01:15:52.760
Please do not approve the P&E utility Commission proposal
01:15:52.760 --> 01:15:54.713
to modify the net metering rules.
01:15:55.831 --> 01:15:56.664
Thank you.
01:15:59.267 --> 01:16:00.100
Thank you.
01:16:00.100 --> 01:16:01.433
Operator, next caller please.
01:16:05.400 --> 01:16:06.516
And President Batjer,
01:16:06.516 --> 01:16:07.349
there are no more participants
01:16:07.349 --> 01:16:09.350
on the public telephone lines.
01:16:09.350 --> 01:16:10.183
Okay.
01:16:10.183 --> 01:16:11.343
Thank you very much operator.
01:16:13.938 --> 01:16:16.010
With no more callers on the line,
01:16:16.010 --> 01:16:19.300
the public comment period is closed.
01:16:19.300 --> 01:16:22.223
We will be taking a 15 minute break.
01:16:23.350 --> 01:16:27.200
It is 11, we'll call it 11.20,
01:16:27.200 --> 01:16:28.770
and let's be back at
01:16:30.320 --> 01:16:34.310
11.35.
01:16:34.310 --> 01:16:35.183
Thank you all.
01:16:36.660 --> 01:16:40.630
Thank you for your patience.
01:16:40.630 --> 01:16:41.840
Thank you Commissioners.
01:16:41.840 --> 01:16:45.180
We need to establish a quorum.
01:16:45.180 --> 01:16:47.853
So will the agenda clerk please call the roll.
01:16:52.690 --> 01:16:54.810
Commissioner Houck.
01:16:54.810 --> 01:16:55.643
Here.
01:16:56.760 --> 01:16:59.018
Commissioner Shiroma.
01:16:59.018 --> 01:16:59.851
Present.
01:17:01.194 --> 01:17:04.460
Commissioner Rechtschatten.
01:17:04.460 --> 01:17:05.560
I'm here, thank you.
01:17:07.270 --> 01:17:09.260
Commissioner Guzman Aceves.
01:17:09.260 --> 01:17:10.093
Here.
01:17:11.060 --> 01:17:12.830
President Batjer.
01:17:12.830 --> 01:17:13.663
Here.
01:17:13.663 --> 01:17:14.530
We have established a quorum.
01:17:14.530 --> 01:17:15.453
Thank you all.
01:17:16.610 --> 01:17:18.300
Moving on into our agenda today.
01:17:18.300 --> 01:17:22.880
Now I'm going into the changes to the agenda.
01:17:22.880 --> 01:17:26.533
These are the only changes to today's agenda.
01:17:27.440 --> 01:17:29.694
Item number two has been withdrawn.
01:17:29.694 --> 01:17:31.960
Item number three will be held
01:17:31.960 --> 01:17:36.960
until the November 18th, 2021, Regular Agenda Meeting.
01:17:38.040 --> 01:17:43.007
Item 3A will help be held until the November 18th, 2021
01:17:44.590 --> 01:17:46.820
Regular Agenda Meeting.
01:17:46.820 --> 01:17:49.910
Item five has been withdrawn.
01:17:49.910 --> 01:17:54.910
Item 19 will be held until the November 4th, 2021 meeting.
01:17:55.560 --> 01:18:00.560
Item 19A will be held until the November 4th, 2021 meeting,
01:18:01.160 --> 01:18:03.180
and item 20 will be held
01:18:03.180 --> 01:18:05.863
until the November 4th, 2021 meeting.
01:18:06.790 --> 01:18:08.443
Okay, moving on.
01:18:09.290 --> 01:18:11.500
We will now pick up the consent items.
01:18:11.500 --> 01:18:12.593
Is there a motion?
01:18:14.390 --> 01:18:15.931
I'll move.
01:18:15.931 --> 01:18:17.081
Who'll second please?
01:18:18.360 --> 01:18:20.050
I'll second.
01:18:20.050 --> 01:18:21.010
The new consecutive.
01:18:21.010 --> 01:18:23.110
Will the agenda clerk please call the roll
01:18:23.110 --> 01:18:25.283
for the Consent Agenda.
01:18:26.380 --> 01:18:28.220
Commissioner Houck.
01:18:28.220 --> 01:18:29.053
Yes.
01:18:30.318 --> 01:18:32.174
Commissioner Shiroma
01:18:32.174 --> 01:18:33.007
Aye.
01:18:34.231 --> 01:18:36.368
Commissioner Rechtschatten.
01:18:36.368 --> 01:18:37.753
Yes.
01:18:37.753 --> 01:18:39.862
Commissioner Guzman Aceves.
01:18:39.862 --> 01:18:40.695
Hi.
01:18:41.645 --> 01:18:43.380
President Batjer.
01:18:43.380 --> 01:18:44.213
Hi.
01:18:44.213 --> 01:18:46.660
Consent Agenda has been passed unanimously.
01:18:46.660 --> 01:18:47.945
Thank you.
01:18:47.945 --> 01:18:52.790
I would like to make remarks today on item nine.
01:18:52.790 --> 01:18:55.440
I'm going to break my own personal rule
01:18:55.440 --> 01:18:57.693
and comment on a consent item.
01:18:58.860 --> 01:19:03.860
So with that, I have some very brief remarks on item nine.
01:19:04.940 --> 01:19:07.640
The proposed decision of PG&E's application
01:19:07.640 --> 01:19:11.430
to recover costs tracked in its wildfire expense
01:19:11.430 --> 01:19:15.393
memorandum account between 2017 and 2019.
01:19:16.730 --> 01:19:19.370
I just wanted to highlight a change we made
01:19:19.370 --> 01:19:20.720
in response to comments,
01:19:20.720 --> 01:19:24.950
after the proposed decision originally mailed.
01:19:24.950 --> 01:19:27.010
The comments on the proposed decisions,
01:19:27.010 --> 01:19:29.210
Cal Advocates and Tern,
01:19:29.210 --> 01:19:32.400
both urge the Commission to approve the proposed settlement
01:19:32.400 --> 01:19:36.630
in its entirety, with a one year amortization period
01:19:36.630 --> 01:19:38.140
for cost recovery,
01:19:38.140 --> 01:19:42.400
rather than the modified three year amortization periods
01:19:42.400 --> 01:19:44.863
that the proposed decision was going to adopt.
01:19:45.763 --> 01:19:48.850
I took the rate payers advocates comments to heart
01:19:48.850 --> 01:19:50.870
and revised the proposed decision
01:19:50.870 --> 01:19:53.833
to adopt the settlements one year amortization period.
01:19:54.797 --> 01:19:57.480
Then the three year amortization period
01:19:57.480 --> 01:20:00.870
would have a less of the immediate rate impact,
01:20:00.870 --> 01:20:05.060
by spreading the cost over three years, e.g new customers,
01:20:05.060 --> 01:20:08.760
to experience other significant rate pressures
01:20:08.760 --> 01:20:12.410
in years, 2023 and 2024.
01:20:12.410 --> 01:20:14.880
The final decision instead adopted
01:20:14.880 --> 01:20:16.700
a one-year amortization period
01:20:16.700 --> 01:20:19.650
to provide rate smoothing benefits.
01:20:19.650 --> 01:20:22.640
The effect of this change is that PG&E customers
01:20:22.640 --> 01:20:26.204
will see higher bill next year,
01:20:26.204 --> 01:20:29.960
but their overall bills will not be as high
01:20:29.960 --> 01:20:33.830
as they would have been if we included it in '23 and '24,
01:20:33.830 --> 01:20:36.680
when the rates will rise even higher
01:20:36.680 --> 01:20:38.603
to pay for other expenses.
01:20:40.210 --> 01:20:45.210
So thanks so much to ALJ Cisco and Johnson Waldrop
01:20:46.550 --> 01:20:47.800
in the Energy Division,
01:20:47.800 --> 01:20:50.510
for your tremendous work on this decision,
01:20:50.510 --> 01:20:52.460
and it was much appreciated.
01:20:52.460 --> 01:20:56.640
And I think also the Commissioner Guzman Aceves
01:20:56.640 --> 01:21:00.000
would like to make remarks on item six and 13
01:21:00.000 --> 01:21:01.753
from the Consent Agenda.
01:21:02.640 --> 01:21:03.473
Yes.
01:21:03.473 --> 01:21:04.596
Thank you President Batjer.
01:21:04.596 --> 01:21:06.390
(clears throat)
01:21:06.390 --> 01:21:10.080
Item six is a decision that is dealing with
01:21:11.150 --> 01:21:16.030
much needed coordination from post disaster
01:21:16.030 --> 01:21:18.730
in dealing with both the Energy Restoral
01:21:18.730 --> 01:21:20.280
and Telecommunication Restoral.
01:21:21.260 --> 01:21:23.170
And unfortunately, what we've seen
01:21:25.120 --> 01:21:28.110
over the last few years now,
01:21:28.110 --> 01:21:30.920
is a real lack of coordination through.
01:21:30.920 --> 01:21:34.000
This actually this discussion came about
01:21:34.000 --> 01:21:36.780
in the broadband deployment proceeding,
01:21:36.780 --> 01:21:39.070
and because one of the phases is focused
01:21:39.070 --> 01:21:41.510
on how we can really optimize
01:21:41.510 --> 01:21:44.490
the electric IOU infrastructure
01:21:44.490 --> 01:21:46.810
and the electric IOU build out,
01:21:46.810 --> 01:21:50.050
in order to really take advantage
01:21:50.050 --> 01:21:53.130
of when they're doing this infrastructure build
01:21:53.130 --> 01:21:55.890
to really have the opportunity put in conduit
01:21:55.890 --> 01:21:57.730
or put in fiber.
01:21:57.730 --> 01:21:59.020
And in that discussion,
01:21:59.020 --> 01:22:02.020
particularly in a round table discussion
01:22:02.020 --> 01:22:03.720
we had with the local governments,
01:22:04.710 --> 01:22:09.710
it was this topic that somewhat dominated the agenda
01:22:10.210 --> 01:22:13.100
because of the urgency of the rebuilds.
01:22:13.100 --> 01:22:16.760
And the two rural issues that the local governments have is,
01:22:16.760 --> 01:22:18.433
a lack of communication,
01:22:19.572 --> 01:22:22.570
a lack of timely restorable,
01:22:22.570 --> 01:22:24.410
and maybe I'll put the third one there,
01:22:24.410 --> 01:22:28.910
which is the forgone opportunity to take advantage
01:22:28.910 --> 01:22:30.313
of building back better.
01:22:31.160 --> 01:22:33.440
And so, this really sets a set
01:22:34.990 --> 01:22:37.860
of rules, what we've been calling rules of engagement
01:22:37.860 --> 01:22:39.720
after a disaster.
01:22:39.720 --> 01:22:42.873
So there's both the utilities,
01:22:43.730 --> 01:22:47.270
telecommunication, electric gas,
01:22:47.270 --> 01:22:50.350
are really in better coordination with themselves
01:22:50.350 --> 01:22:52.880
and with the locals.
01:22:52.880 --> 01:22:55.160
What this will provide obviously is,
01:22:55.160 --> 01:22:57.660
first and foremost communication,
01:22:57.660 --> 01:23:02.190
but more timely restoral and better restoral.
01:23:02.190 --> 01:23:03.610
We heard so much this morning
01:23:03.610 --> 01:23:06.630
and we hear every time you have a public meeting,
01:23:06.630 --> 01:23:10.180
about the importance of having better infrastructure,
01:23:10.180 --> 01:23:12.493
on the communication side in particular.
01:23:13.400 --> 01:23:16.610
This will be perhaps the only silver lining
01:23:16.610 --> 01:23:20.283
of having the opportunity to restore and restore it better.
01:23:21.130 --> 01:23:25.803
So this is (clears throat) the main part of this decision.
01:23:27.170 --> 01:23:31.190
And I just wanted to highlight that the, as I mentioned,
01:23:31.190 --> 01:23:33.760
the kind of broader point of this phase of the proceeding
01:23:33.760 --> 01:23:37.710
was to look at utility partnerships, and that's an issue
01:23:37.710 --> 01:23:40.180
we're still going to continue to look at.
01:23:40.180 --> 01:23:43.537
And we're very excited by the influx of the federal
01:23:43.537 --> 01:23:46.890
and state funding, to really look at opportunities
01:23:46.890 --> 01:23:51.720
with dollars that can come outside of the rate base.
01:23:51.720 --> 01:23:54.050
And so this is an exciting time.
01:23:54.050 --> 01:23:56.050
And of course, as we'll be,
01:23:56.050 --> 01:23:59.050
I'm sure talking about in our next topic,
01:23:59.050 --> 01:24:02.167
the undergrounding commitment that PG&E has made
01:24:02.167 --> 01:24:06.140
is going to be an area of focus in examination as well.
01:24:06.140 --> 01:24:09.830
An opportunities for laying conduit and or fiber,
01:24:09.830 --> 01:24:13.550
so the communities can leverage this opportunity
01:24:13.550 --> 01:24:15.870
of infrastructure bill.
01:24:15.870 --> 01:24:19.250
So I wanna thank everyone for all of their time
01:24:19.250 --> 01:24:20.620
in the communications division.
01:24:20.620 --> 01:24:21.923
We've had quite a team.
01:24:23.360 --> 01:24:25.690
The team has been shifting a bit
01:24:25.690 --> 01:24:27.780
because of all the participation there,
01:24:27.780 --> 01:24:31.770
but thank Judge Gobal as well,
01:24:31.770 --> 01:24:33.930
for all their work on this.
01:24:33.930 --> 01:24:36.360
The second item I wanted to mention
01:24:36.360 --> 01:24:39.430
was the Southern California Edison Financing Order
01:24:39.430 --> 01:24:41.723
that we approve item 13.
01:24:41.723 --> 01:24:45.990
I just wanted to really briefly urge and remind,
01:24:45.990 --> 01:24:50.560
we just came off of a non-bank recently and GO 156,
01:24:50.560 --> 01:24:54.200
and one of the areas that have continued to be a deficit
01:24:54.200 --> 01:24:56.830
is these professional service areas,
01:24:56.830 --> 01:24:59.480
and particularly financial services.
01:24:59.480 --> 01:25:03.630
And these types of restructuring of an ordering
01:25:03.630 --> 01:25:07.140
of more bonds in this case, is an opportunity.
01:25:07.140 --> 01:25:10.130
It's an opportunity for Edison to really look at
01:25:10.130 --> 01:25:12.170
how they are transacting
01:25:14.401 --> 01:25:18.400
in issuance of these bonds, and the utilization
01:25:18.400 --> 01:25:20.010
of all of their professional services
01:25:20.010 --> 01:25:22.100
from the financial sector.
01:25:22.100 --> 01:25:24.710
So I look forward to following up with Edison
01:25:24.710 --> 01:25:27.520
to see how they affect situated this opportunity
01:25:27.520 --> 01:25:32.520
to optimize and retire goals in their GO 156 goals
01:25:32.790 --> 01:25:35.890
for targeting as we all know, women minority,
01:25:35.890 --> 01:25:38.723
disabled veteran and LGBT owners.
01:25:39.890 --> 01:25:42.510
So thank you very much for allowing me to remind
01:25:44.250 --> 01:25:46.520
Edison of this great opportunity.
01:25:46.520 --> 01:25:47.353
Thank you.
01:26:00.070 --> 01:26:03.830
President Batjer is you're speaking you're muted.
01:26:03.830 --> 01:26:04.960
I'm sorry.
01:26:04.960 --> 01:26:08.270
I was going to say, are there any other comments
01:26:08.270 --> 01:26:10.570
on the Consent Agenda?
01:26:10.570 --> 01:26:12.960
Seeing none, thank you.
01:26:12.960 --> 01:26:16.910
We will now move to the regular agenda.
01:26:16.910 --> 01:26:21.880
So item 21 is going to be introduced
01:26:21.880 --> 01:26:23.993
by Executive Director of Peterson.
01:26:27.300 --> 01:26:30.700
Good morning, President Batjer and Commissioners.
01:26:30.700 --> 01:26:35.240
This is Rachel Peterson, Executive Director of the CPUC.
01:26:35.240 --> 01:26:40.140
I will briefly describe in order to introduce item 21.
01:26:40.140 --> 01:26:44.550
As you know, it is a resolution that pursuant to law
01:26:44.550 --> 01:26:49.550
is prepared following a determination by our sister agency,
01:26:49.670 --> 01:26:52.960
the Office of Energy Infrastructure Safety,
01:26:52.960 --> 01:26:55.322
which approved PG&E's
01:26:55.322 --> 01:26:59.603
2021 Wildfire Mitigation Plan update.
01:27:01.100 --> 01:27:04.700
At the September, 23rd Commission voting meeting,
01:27:04.700 --> 01:27:07.050
the Office of Energy Infrastructure Safety,
01:27:07.050 --> 01:27:10.000
which we call Energy Safety for Short,
01:27:10.000 --> 01:27:14.120
presented it's the evaluation of PG&E 2021
01:27:14.120 --> 01:27:16.950
Wildfire Mitigation Plan update.
01:27:16.950 --> 01:27:21.950
Energy Safety had approved that update on September 21st.
01:27:21.980 --> 01:27:24.803
So there was a briefing after that approval.
01:27:26.300 --> 01:27:30.320
This proposed resolution was held to this meeting
01:27:30.320 --> 01:27:33.010
and it contains revisions
01:27:33.010 --> 01:27:36.790
to the resolution that were made since September 23rd.
01:27:36.790 --> 01:27:40.380
I'll summarize some of the changes, they include,
01:27:40.380 --> 01:27:45.380
acknowledgement of the 29 key areas for improvement
01:27:45.510 --> 01:27:47.830
identified by Energy Safety,
01:27:47.830 --> 01:27:52.010
that PG&E is required to address in a November 1st, 2021
01:27:54.350 --> 01:27:56.633
progress report to that agency.
01:27:57.780 --> 01:28:01.140
Acknowledgement of 30 additional issues
01:28:01.140 --> 01:28:04.760
and 37 associated remedies, that Energy Safety
01:28:04.760 --> 01:28:09.460
is requiring PG&E to address in its 2022
01:28:09.460 --> 01:28:11.513
Wildfire Mitigation Plan update.
01:28:12.960 --> 01:28:14.990
A requirement to file and serve
01:28:14.990 --> 01:28:17.650
it's November 1st progress report,
01:28:17.650 --> 01:28:21.760
and it's 2022 Wildfire Mitigation Plan update
01:28:21.760 --> 01:28:25.020
in PG&E's General Rate Case application,
01:28:25.020 --> 01:28:27.083
which is here at the CPUC.
01:28:28.180 --> 01:28:31.940
And last recognition that if PG&E intendes to underground
01:28:31.940 --> 01:28:34.670
10,000 miles of power lines,
01:28:34.670 --> 01:28:37.950
as indicated in press releases and public statements
01:28:37.950 --> 01:28:40.620
by the utility, that Energy Safety
01:28:40.620 --> 01:28:45.190
has required PG&E to explain the details of its plan
01:28:45.190 --> 01:28:48.563
in their 2022 Wildfire Mitigation Plan update.
01:28:49.550 --> 01:28:53.543
President Batjer, that concludes my introduction of item 21.
01:28:54.570 --> 01:28:55.550
Thank you very much.
01:28:55.550 --> 01:29:00.550
I wanna just make a couple of brief comments for some,
01:29:00.760 --> 01:29:04.940
I hope for some clarification, about a rather
01:29:04.940 --> 01:29:09.940
difficult prescribed, prescriptive, if you will,
01:29:10.850 --> 01:29:12.500
part of the statute.
01:29:12.500 --> 01:29:14.420
And I want to start by thanking
01:29:14.420 --> 01:29:17.280
the Opposite the Energy Infrastructure
01:29:17.280 --> 01:29:20.880
for their hard work on the analysis of PG&E is 2021
01:29:21.880 --> 01:29:24.670
of our mitigation plan update.
01:29:24.670 --> 01:29:27.220
I'd like to be clear on the roles as I said.
01:29:27.220 --> 01:29:30.870
That the statute has delineated
01:29:30.870 --> 01:29:33.653
for Energy Safety or OEIS.
01:29:34.790 --> 01:29:36.290
And the Commission with regard
01:29:36.290 --> 01:29:38.943
to the utilities wildfire mitigation plan,
01:29:39.890 --> 01:29:43.097
as is stated in this resolution,
01:29:43.097 --> 01:29:45.157
"The duties of OEIS
01:29:45.157 --> 01:29:48.667
"are contained in the public utilities code section 326A
01:29:50.757 --> 01:29:53.837
"and include the requirements we evaluate
01:29:53.837 --> 01:29:57.277
"and oversee the investor owned utilities compliance
01:29:57.277 --> 01:30:00.057
"as well by our safety requirements.
01:30:00.057 --> 01:30:03.627
"Assembly Bill 1054 specifically,
01:30:03.627 --> 01:30:06.567
"requires Energy Safety
01:30:06.567 --> 01:30:09.897
"OEIS, to review and approve or deny
01:30:09.897 --> 01:30:14.120
"the investor own utilities Wildfire Mitigation Plans".
01:30:14.120 --> 01:30:17.170
Under statute, we are restricted.
01:30:17.170 --> 01:30:20.817
Under Public Utilities Code Sections 838603,
01:30:23.810 --> 01:30:28.810
once OEIS approves a utilities Wildfire Mitigation Plan,
01:30:29.017 --> 01:30:32.290
the Commission, we as the Commission,
01:30:32.290 --> 01:30:36.343
must ratify the energy safeties action.
01:30:38.140 --> 01:30:39.073
Is that all clear?
01:30:40.290 --> 01:30:42.060
As such, I will be voting
01:30:42.060 --> 01:30:44.453
to ratify the Energy Safety's action.
01:30:45.950 --> 01:30:48.800
No one plan will solve all of the real
01:30:48.800 --> 01:30:50.950
and serious wildfire concerns.
01:30:50.950 --> 01:30:54.330
The weight's upon all California.
01:30:54.330 --> 01:30:57.140
I look forward to continued collaboration
01:30:57.140 --> 01:31:00.180
between the Commission and OEIS,
01:31:00.180 --> 01:31:03.270
along with other sister agencies in finding solutions
01:31:03.270 --> 01:31:05.713
to these very, very difficult challenges.
01:31:07.130 --> 01:31:11.480
Are there any other comments on item 21?
01:31:11.480 --> 01:31:15.180
Yes Commissioner Shiroma.
01:31:15.180 --> 01:31:16.013
Yes.
01:31:16.013 --> 01:31:17.480
Thank you President Batjer
01:31:17.480 --> 01:31:22.480
and also Director Peterson for the
01:31:23.310 --> 01:31:26.963
important backdrop, the important background.
01:31:28.620 --> 01:31:33.150
Indeed at the September 23rd meeting in holding this item,
01:31:33.150 --> 01:31:37.560
I express both my appreciation
01:31:37.560 --> 01:31:41.838
to the Office of Energy Infrastructure Safety,
01:31:41.838 --> 01:31:43.710
the work they had done,
01:31:43.710 --> 01:31:47.660
the public process that they had utilized
01:31:47.660 --> 01:31:51.725
in coming up with their final report.
01:31:51.725 --> 01:31:55.630
And I also expressed concerns about the gaps and issues
01:31:55.630 --> 01:32:00.630
identified by the Energy Infrastructure Safety Office
01:32:02.560 --> 01:32:06.080
ad PG&E Wildfire Mitigation Plan.
01:32:06.080 --> 01:32:09.580
I expressed the view that more needs to be done.
01:32:09.580 --> 01:32:14.580
Now, the revisions just outlined by a Director Peterson,
01:32:15.590 --> 01:32:20.310
Executive Director Peterson, made to the resolution
01:32:20.310 --> 01:32:24.323
since our September 23rd meeting,
01:32:25.180 --> 01:32:30.180
address my issues and concerns about filling in the gaps.
01:32:31.169 --> 01:32:34.320
I very much appreciate that the revisions include,
01:32:34.320 --> 01:32:38.210
not only acknowledgement of the key areas
01:32:38.210 --> 01:32:41.820
for improvement and associated remedies
01:32:41.820 --> 01:32:44.940
in the Energy Safety Bathroom statements
01:32:44.940 --> 01:32:47.490
and that team name must address these
01:32:47.490 --> 01:32:51.090
in it's November 1st progress report,
01:32:51.090 --> 01:32:55.890
but that PG&E will also be required to serve that report
01:32:57.320 --> 01:33:01.500
on the General Rate Case proceeding underway,
01:33:01.500 --> 01:33:04.160
ensuring that there is clear linkage
01:33:04.160 --> 01:33:06.743
with our CPUC processes.
01:33:08.130 --> 01:33:13.130
This revision also requires as your diffusion outline,
01:33:14.170 --> 01:33:17.880
that PG&E to explain and provide information
01:33:17.880 --> 01:33:21.620
about his plan to underground 10,000 miles of distribution
01:33:21.620 --> 01:33:26.563
cable plan that was not included in 2021, submittal.
01:33:28.300 --> 01:33:32.760
With these revisions which are articulate key actions,
01:33:32.760 --> 01:33:36.420
and indeed President Batjer as you have outlined,
01:33:36.420 --> 01:33:40.140
there are many
01:33:42.950 --> 01:33:47.910
laws jurisdictions authorities that we exercise.
01:33:47.910 --> 01:33:52.253
This is one piece of that entire effort.
01:33:53.530 --> 01:33:58.210
I will support this resolution with the revisions.
01:33:58.210 --> 01:34:02.930
Now, along with the credit to my team partner,
01:34:02.930 --> 01:34:07.930
Commissioner Houck and her staff (mumbles) Kansas Cho.
01:34:08.030 --> 01:34:09.760
in bringing these revisions forward,
01:34:09.760 --> 01:34:13.600
really be instrumental in bringing these forward.
01:34:13.600 --> 01:34:17.210
I would like to thank Legal Division Vanessa Baldwin
01:34:17.210 --> 01:34:19.410
and Jason Liger and my staff,
01:34:19.410 --> 01:34:21.613
and to do the ame and the won't testifying.
01:34:22.820 --> 01:34:25.360
I believe that Commissioner Houck
01:34:25.360 --> 01:34:28.330
would also like to make some report.
01:34:28.330 --> 01:34:30.230
I thank you so much, President Batjer.
01:34:32.720 --> 01:34:34.523
Do you are there any other comments?
01:34:36.380 --> 01:34:38.163
Yes, Commissioner Houck.
01:34:39.420 --> 01:34:40.910
Thank you, President Batjer
01:34:40.910 --> 01:34:43.420
and thank you, Commissioner Shiroma.
01:34:43.420 --> 01:34:46.270
I'd also like to thank the Office of Energy Infrastructure
01:34:46.270 --> 01:34:50.670
Safety or Energy Safety team and Director Thomas Jacobs,
01:34:50.670 --> 01:34:52.858
for the hard work and reviewing PG&E
01:34:52.858 --> 01:34:54.220
as well as our mitigation plan,
01:34:54.220 --> 01:34:56.980
and setting up the milestones necessary
01:34:56.980 --> 01:34:59.240
to keep the investor-owned utilities accountable
01:34:59.240 --> 01:35:01.450
regarding their Wildfire Mitigation Plans.
01:35:01.450 --> 01:35:04.440
I also tank them for the time that they took
01:35:04.440 --> 01:35:07.870
in providing briefings to my office on this matter.
01:35:07.870 --> 01:35:10.890
I also wanna thank Commissioner Shiroma and her staff,
01:35:10.890 --> 01:35:13.050
including her chief of staff, Leuwam Tesfai,
01:35:13.050 --> 01:35:15.740
for holding this resolution so that we can take the time
01:35:15.740 --> 01:35:18.420
to consider what revisions were necessary
01:35:18.420 --> 01:35:20.580
in light of the number of deficiencies
01:35:20.580 --> 01:35:23.550
that Energy Safety had identified in its action statement
01:35:23.550 --> 01:35:27.270
and PG&E's unexpected announcement of its plan
01:35:27.270 --> 01:35:29.830
to underground 10,000 conductor miles,
01:35:29.830 --> 01:35:31.700
which are not reflected
01:35:31.700 --> 01:35:34.680
in the Wildfire Mitigation Plan update.
01:35:34.680 --> 01:35:36.790
Additionally, I want to thank
01:35:36.790 --> 01:35:39.290
the Commission Safety Policy Division staff
01:35:39.290 --> 01:35:42.380
and Vanessa Baldwin and Jason Rieger and Legal Division
01:35:42.380 --> 01:35:45.210
for their work on the revisions to the resolution,
01:35:45.210 --> 01:35:47.330
including incorporating recommendations
01:35:47.330 --> 01:35:50.273
set out in the comments submitted by Cal Advocates.
01:35:51.160 --> 01:35:54.190
I do wanna note that I had reservations
01:35:54.190 --> 01:35:55.600
regarding the ratification
01:35:55.600 --> 01:35:59.070
of the Wildfire Mitigation Plan update,
01:35:59.070 --> 01:36:02.680
and note that PG&E has failed to notify the Commission,
01:36:02.680 --> 01:36:04.800
Energy Safety, as well as the communities
01:36:04.800 --> 01:36:07.590
that would be impacted with their decision,
01:36:07.590 --> 01:36:08.910
and how they were implementing
01:36:08.910 --> 01:36:10.990
the fast trip setting programs.
01:36:10.990 --> 01:36:13.020
Additionally, I wanna note,
01:36:13.020 --> 01:36:15.640
as I noted in my comments in September PG&E
01:36:15.640 --> 01:36:18.544
did not mention their plan to expand undergrounding
01:36:18.544 --> 01:36:21.420
of 10,000 miles of conductor or the costs
01:36:21.420 --> 01:36:23.420
that would be associated with that plan
01:36:23.420 --> 01:36:25.050
in its GRC application,
01:36:25.050 --> 01:36:26.730
which was filed only a few weeks
01:36:26.730 --> 01:36:28.860
before the surprise announcement
01:36:28.860 --> 01:36:33.610
that we heard through the press conference that was held.
01:36:33.610 --> 01:36:37.470
I know that PG&E has recently offered a number of webinars
01:36:37.470 --> 01:36:40.280
to customers in order to provide better communication,
01:36:40.280 --> 01:36:42.210
regarding how it's implementing
01:36:42.210 --> 01:36:43.850
wildfire mitigation measures.
01:36:43.850 --> 01:36:45.550
And I encourage them to continue
01:36:45.550 --> 01:36:47.930
and to improve in their communication,
01:36:47.930 --> 01:36:50.010
as they move forward with implementation
01:36:50.010 --> 01:36:52.550
of wildfire mitigation measures.
01:36:52.550 --> 01:36:54.910
I think we all have concerns
01:36:56.383 --> 01:36:58.250
and PG&E needs to be doing better
01:36:58.250 --> 01:37:01.430
in both providing safe and reliable electricity
01:37:01.430 --> 01:37:03.510
to their customers.
01:37:03.510 --> 01:37:06.870
Going forward, If PG&E does not adhere
01:37:06.870 --> 01:37:10.400
to specific provisions and it's Wildfire Mitigation Plan,
01:37:10.400 --> 01:37:12.340
including when significant changes
01:37:12.340 --> 01:37:14.050
to the plan are being made,
01:37:14.050 --> 01:37:17.543
it should be filing a change order with Energy Safety
01:37:17.543 --> 01:37:19.246
and the Commission pursuant
01:37:19.246 --> 01:37:23.470
to Energy Safety is October 6th, 2021 guidance.
01:37:23.470 --> 01:37:26.420
I appreciate that Energy Safety provided this guidance,
01:37:26.420 --> 01:37:28.670
which includes the opportunity for stakeholders
01:37:28.670 --> 01:37:31.907
to provide comment, as iT provides additional transparency,
01:37:31.907 --> 01:37:33.980
not only to us as regulators,
01:37:33.980 --> 01:37:37.200
but the communities that would be affected by such changes.
01:37:37.200 --> 01:37:39.520
This ensures that the Commission and other stakeholders
01:37:39.520 --> 01:37:40.990
can track those mediations
01:37:40.990 --> 01:37:42.580
and keep the utility accountable
01:37:42.580 --> 01:37:44.880
for achieving the same or better level of safety,
01:37:44.880 --> 01:37:46.950
reliability, and affordability
01:37:46.950 --> 01:37:50.500
that's proposed in its wildfire mitigation plan
01:37:50.500 --> 01:37:52.510
and General Rate Case.
01:37:52.510 --> 01:37:54.010
I do wanna note that the public
01:37:54.010 --> 01:37:55.810
has raised significant concerns
01:37:55.810 --> 01:37:59.270
about PG&E's ability to meet it's safety obligations.
01:37:59.270 --> 01:38:02.120
We've received numerous comments from members of the public,
01:38:02.120 --> 01:38:06.130
both in writing and during our public comment period today,
01:38:06.130 --> 01:38:10.550
that are urging us to not approve this resolution.
01:38:10.550 --> 01:38:13.490
I wanna be clear that as a Commissioner,
01:38:13.490 --> 01:38:15.280
I do understand the responsibility
01:38:15.280 --> 01:38:18.170
that we as regulators have and holding PG&E accountable
01:38:18.170 --> 01:38:20.480
for compliance with safety measures,
01:38:20.480 --> 01:38:23.970
and I do not take that responsibility lightly.
01:38:23.970 --> 01:38:26.150
The purpose of the Wildfire Mitigation Plan
01:38:26.150 --> 01:38:27.990
is to have approved safety measures
01:38:27.990 --> 01:38:31.450
that the investor-owned utilities commit to comply with
01:38:31.450 --> 01:38:34.160
and approved Wildfire Mitigation Plan is a benchmark
01:38:34.160 --> 01:38:36.590
that both Energy Safety and the Commission use
01:38:36.590 --> 01:38:38.630
to measure safety compliance
01:38:38.630 --> 01:38:41.610
and enforce in the events of noncompliance
01:38:41.610 --> 01:38:44.190
with the plan by the investor-owned utility.
01:38:44.190 --> 01:38:47.020
We're in a better position to hold PG&E accountable
01:38:47.020 --> 01:38:48.700
if they fail to implement the measures
01:38:48.700 --> 01:38:50.890
committed to a new plan,
01:38:50.890 --> 01:38:54.350
with ratification of the 2021 update,
01:38:54.350 --> 01:38:57.060
as set out in this resolution.
01:38:57.060 --> 01:38:58.590
I will support the resolution
01:38:58.590 --> 01:39:00.580
with the revisions that were recently made
01:39:00.580 --> 01:39:03.350
and described by Executive Director, Rachel Peterson,
01:39:03.350 --> 01:39:05.640
and her presentation of the resolution,
01:39:05.640 --> 01:39:08.690
which again include having to file a notice
01:39:08.690 --> 01:39:12.110
on November 1st, 2021 progress report
01:39:12.110 --> 01:39:14.927
and the 2022 Wildfire Mitigation Plan
01:39:14.927 --> 01:39:19.927
and the General Rate Case proceeding A.21-06-021.
01:39:20.510 --> 01:39:23.480
And they're also required to serve any change orders
01:39:23.480 --> 01:39:27.290
on the service list for R18-10-007.
01:39:27.290 --> 01:39:30.730
Again, we also recognize that any change orders
01:39:30.730 --> 01:39:32.060
have to be accompanied by
01:39:34.030 --> 01:39:38.180
corresponding cost changes, and that to the extent,
01:39:38.180 --> 01:39:41.460
PG&E does plan to underground that 10,000 miles,
01:39:41.460 --> 01:39:45.340
that they've publicly stated that that has to be included
01:39:45.340 --> 01:39:48.260
in their 2022 Wildfire Mitigation Plan.
01:39:48.260 --> 01:39:50.670
And we will be closely following that.
01:39:50.670 --> 01:39:52.780
I also would like to provide a comment
01:39:52.780 --> 01:39:57.260
regarding agency roles and oversight of IOU Grid Safety.
01:39:57.260 --> 01:39:59.050
Energy Safety, again,
01:39:59.050 --> 01:40:01.690
formally the TUC Wildfire Safety Division,
01:40:01.690 --> 01:40:04.450
became its own department within the resource agency
01:40:04.450 --> 01:40:06.820
as of July 1st, 2021.
01:40:06.820 --> 01:40:08.860
It's important to note that the legislation
01:40:08.860 --> 01:40:10.820
creating the wildfire safety division,
01:40:10.820 --> 01:40:15.240
laid out specific responsibilities for wildfire safety
01:40:15.240 --> 01:40:17.030
as a division within the Commission
01:40:17.030 --> 01:40:19.410
and specific responsibilities for the Commission
01:40:19.410 --> 01:40:22.240
as the body overseeing the division.
01:40:22.240 --> 01:40:24.570
Now that Energy Safety is a separate department,
01:40:24.570 --> 01:40:26.920
we're finding that it's not always clear how the joint
01:40:26.920 --> 01:40:29.070
and overlapping roles and responsibilities
01:40:29.070 --> 01:40:31.180
set out in the Public Utilities Code
01:40:32.990 --> 01:40:35.740
for Energy Safety and the Commission will be implemented
01:40:35.740 --> 01:40:37.950
through what are now separate entities.
01:40:37.950 --> 01:40:40.670
Recognizing that any new regulatory scheme
01:40:40.670 --> 01:40:42.120
may have bumps to work through
01:40:42.120 --> 01:40:44.680
as we move forward with this new arrangement,
01:40:44.680 --> 01:40:47.920
we need to continue to reassess the best way for each agency
01:40:47.920 --> 01:40:50.257
to meet its responsibilities and ensure that the goals
01:40:50.257 --> 01:40:53.500
of the Wildfire Mitigation Plans are met.
01:40:53.500 --> 01:40:57.070
We do have independent responsibilities and oversight
01:40:57.070 --> 01:41:00.840
based on what we're charged for doing.
01:41:00.840 --> 01:41:04.320
And we will continue to work closely with Energy Safety
01:41:04.320 --> 01:41:06.433
and examining the provisions of the MOU
01:41:06.433 --> 01:41:09.680
between the two agencies that's required by law,
01:41:09.680 --> 01:41:11.750
and whether there are areas that would benefit
01:41:11.750 --> 01:41:13.500
from seeking legislative support
01:41:13.500 --> 01:41:18.500
to clarify any ambiguity as the agency's responsibility.
01:41:18.500 --> 01:41:21.803
So thank you for the opportunity to provide these comments.
01:41:24.093 --> 01:41:24.926
Okay.
01:41:24.926 --> 01:41:25.880
Are there any other comments?
01:41:25.880 --> 01:41:27.677
Yes, Mr. Guzman Aceves.
01:41:30.610 --> 01:41:31.740
Thank you, President Batjer.
01:41:31.740 --> 01:41:34.260
I just, well, first and foremost,
01:41:34.260 --> 01:41:37.260
I wanna say that, I wanna thank the work
01:41:37.260 --> 01:41:40.150
of the Office of Energy and Infrastructure Safety.
01:41:40.150 --> 01:41:44.170
And it's really due to their they're diligent
01:41:44.170 --> 01:41:48.340
and specific and really specific oversight
01:41:48.340 --> 01:41:50.857
that they're providing organizational guidance
01:41:50.857 --> 01:41:52.839
that they are providing...
01:41:52.839 --> 01:41:56.420
(man talking in the background)
01:41:56.420 --> 01:41:58.570
President Batjer, I think you're not muted.
01:42:05.215 --> 01:42:06.280
Okay.
01:42:06.280 --> 01:42:07.770
I wanna thank them for all of that
01:42:07.770 --> 01:42:09.083
and really acknowledged,
01:42:10.530 --> 01:42:13.690
it's a place that we're at today
01:42:13.690 --> 01:42:15.530
that we could have not have ever have been
01:42:15.530 --> 01:42:18.730
without their leadership and providing even this sort of
01:42:18.730 --> 01:42:20.090
oversight infrastructure,
01:42:20.090 --> 01:42:23.003
with the greater transparency that we have
01:42:23.003 --> 01:42:25.230
and the more specific goals
01:42:25.230 --> 01:42:28.260
that we know we are going to meet.
01:42:28.260 --> 01:42:30.523
And that is what we'll be supporting today.
01:42:31.484 --> 01:42:33.350
But it is with
01:42:35.030 --> 01:42:38.500
a lot of concern and acknowledgement from the public,
01:42:38.500 --> 01:42:40.530
that a couple of things I wanna build on
01:42:40.530 --> 01:42:41.780
there were just already mentioned.
01:42:41.780 --> 01:42:45.130
First and foremost, the public is not clear
01:42:45.130 --> 01:42:49.960
on where they need to comment for taking revisions.
01:42:49.960 --> 01:42:54.400
I think that as Commissioner Houck said, that's an examples
01:42:54.400 --> 01:42:57.810
of where there could be greater legislative clarification.
01:42:57.810 --> 01:42:59.410
If we don't have the discretion,
01:42:59.410 --> 01:43:04.250
which I'm not sure if we do, then where is the discretion?
01:43:04.250 --> 01:43:06.220
And certainly I know that
01:43:06.220 --> 01:43:08.420
OEIS does a lot of public engagement,
01:43:08.420 --> 01:43:11.750
but for whatever reason, the public is coming to us.
01:43:11.750 --> 01:43:15.363
And the body that will change the elements of the plan.
01:43:17.201 --> 01:43:18.810
And of course we did make some revisions.
01:43:18.810 --> 01:43:22.230
So plan most notably to this change of events.
01:43:22.230 --> 01:43:25.930
And that's my second issue with these plans,
01:43:25.930 --> 01:43:29.340
like many plans, is that they're a bit stagnant.
01:43:29.340 --> 01:43:31.610
And being able to be more adaptive
01:43:31.610 --> 01:43:32.760
with the change of events.
01:43:32.760 --> 01:43:34.970
We've mentioned already repeatedly the announcement
01:43:34.970 --> 01:43:36.810
of the 10,000 miles.
01:43:36.810 --> 01:43:39.960
We obviously have things particularly with PG&E,
01:43:39.960 --> 01:43:42.380
that are constantly changing,
01:43:42.380 --> 01:43:45.550
especially given some of the orders
01:43:45.550 --> 01:43:47.350
or responses they have to do,
01:43:47.350 --> 01:43:49.969
in order to comply with Judge Alsup.
01:43:49.969 --> 01:43:51.243
In that,
01:43:52.848 --> 01:43:55.940
I was disappointed to not see the fast trip component
01:43:55.940 --> 01:43:57.850
included in the revisions.
01:43:57.850 --> 01:44:00.853
I was glad to see the 10,000 miles for the clarified.
01:44:01.810 --> 01:44:03.940
For me the Fast Trip is another example
01:44:03.940 --> 01:44:07.380
of a change in events that is
01:44:08.480 --> 01:44:11.260
being put in place to respond to preventions
01:44:11.260 --> 01:44:16.260
that PG&E has attempted to address in large part,
01:44:17.030 --> 01:44:20.500
due to some of the concerns raised with Alsup.
01:44:20.500 --> 01:44:23.400
And I believe that needs to be incorporated into the plan.
01:44:24.410 --> 01:44:28.360
Now that's an example of where
01:44:28.360 --> 01:44:32.570
many public comments have come to us in the past,
01:44:32.570 --> 01:44:35.243
two months without requests in mind.
01:44:37.420 --> 01:44:39.750
So I just want to reiterate
01:44:39.750 --> 01:44:41.340
what the Commissioner Houck has said,
01:44:41.340 --> 01:44:44.750
and the need to have greater statutory clarification
01:44:44.750 --> 01:44:47.480
of how we're willing to work with this,
01:44:47.480 --> 01:44:50.040
obviously adaptive nature of the plan,
01:44:50.040 --> 01:44:55.040
but also clarification of where the public can really focus.
01:44:55.590 --> 01:44:58.750
And I certainly think that we are going to continue
01:44:58.750 --> 01:45:00.820
to be an area of focus,
01:45:00.820 --> 01:45:03.370
especially when it comes to enforcement.
01:45:03.370 --> 01:45:06.800
Thank you.
01:45:06.800 --> 01:45:07.633
Are there any other?
01:45:07.633 --> 01:45:11.700
Yes, Commissioner Rechtschatten.
01:45:11.700 --> 01:45:12.550
Thank you.
01:45:12.550 --> 01:45:15.830
I wanna acknowledge all the members of the public
01:45:15.830 --> 01:45:19.450
commenting on this item, both at today's meeting,
01:45:19.450 --> 01:45:22.650
in earlier meetings and in other forums.
01:45:22.650 --> 01:45:25.553
It's very helpful and important.
01:45:26.630 --> 01:45:29.830
I'll be supporting this item.
01:45:29.830 --> 01:45:32.140
I'm not gonna go over the reasons
01:45:32.140 --> 01:45:33.860
articulated by my colleagues,
01:45:33.860 --> 01:45:37.010
but I share the reasons for supporting this,
01:45:37.010 --> 01:45:40.820
including the limited role we have here,
01:45:40.820 --> 01:45:43.120
the revisions that were made
01:45:43.120 --> 01:45:46.260
and the other oversight mechanisms.
01:45:46.260 --> 01:45:50.420
I do wholeheartedly agreed that the public's
01:45:50.420 --> 01:45:53.420
struggling to figure out how they can best engage
01:45:53.420 --> 01:45:55.640
on these processes.
01:45:55.640 --> 01:45:58.320
And it's really critical that we help them
01:45:58.320 --> 01:46:00.403
get answers to those questions.
01:46:02.140 --> 01:46:07.090
I want to just mention a couple of things to build on
01:46:07.090 --> 01:46:08.940
something that President Batjer said,
01:46:10.100 --> 01:46:15.100
and just highlight, members of the public understand this.
01:46:16.050 --> 01:46:19.810
I just wanna reiterate that PG&E right now
01:46:19.810 --> 01:46:23.730
is in a step and early steps step one
01:46:23.730 --> 01:46:27.590
of our enhanced oversight and enforcement process.
01:46:27.590 --> 01:46:31.160
And that they're based on findings by our staff,
01:46:31.160 --> 01:46:35.760
as well as the staff of the Office of Energy Safety.
01:46:35.760 --> 01:46:36.760
And because of that,
01:46:36.760 --> 01:46:40.200
they're subject to enhanced oversight reporting
01:46:41.180 --> 01:46:43.590
and compliance obligations.
01:46:43.590 --> 01:46:44.620
So that continues,
01:46:44.620 --> 01:46:48.310
that work is goes on without a lot of public fanfare,
01:46:48.310 --> 01:46:49.323
but it's happening.
01:46:50.730 --> 01:46:53.720
And also, and I think resident Batjer
01:46:53.720 --> 01:46:58.720
noted this in her letter to PG&E in August,
01:46:58.910 --> 01:47:02.260
our staff continued to conduct investigations
01:47:02.260 --> 01:47:05.760
into many possible safety violations,
01:47:05.760 --> 01:47:09.170
including those stemming from the Kinkade Fire,
01:47:09.170 --> 01:47:12.930
the Zogg Fire and the Dixie Fire,
01:47:12.930 --> 01:47:15.810
as well as other fact-finding efforts
01:47:15.810 --> 01:47:19.280
related to recent safety reports.
01:47:19.280 --> 01:47:21.890
There are many other activities going on
01:47:21.890 --> 01:47:23.900
that we don't have time to talk about,
01:47:23.900 --> 01:47:26.040
but I just wanted to highlight that
01:47:27.722 --> 01:47:30.710
these Wildfire Mitigation Plan and updates
01:47:30.710 --> 01:47:35.030
are just one of the many important touch points
01:47:35.030 --> 01:47:37.580
that we at the Commission and the Office of Energy Safety
01:47:37.580 --> 01:47:39.270
have for PG&E.
01:47:39.270 --> 01:47:40.103
Thank you.
01:47:42.930 --> 01:47:44.154
Thank you.
01:47:44.154 --> 01:47:44.987
(sighs)
01:47:44.987 --> 01:47:46.610
Any other comments?
01:47:46.610 --> 01:47:47.443
Okay.
Seeing none,
01:47:47.443 --> 01:47:51.033
will the agenda court, please call the roll on item 21.
01:47:52.760 --> 01:47:55.000
Commissioner Houck.
01:47:55.000 --> 01:47:55.833
Yes.
01:47:57.201 --> 01:47:59.250
Commissioner Shiroma.
01:47:59.250 --> 01:48:00.083
Aye.
01:48:01.738 --> 01:48:03.440
Commissioner Rechtschatten.
01:48:03.440 --> 01:48:04.273
Yes.
01:48:05.390 --> 01:48:07.621
Commissioner Guzman Aceves.
01:48:07.621 --> 01:48:09.210
Aye.
01:48:09.210 --> 01:48:10.780
President Batjer.
01:48:10.780 --> 01:48:11.613
Aye.
01:48:11.613 --> 01:48:12.446
Thank you.
01:48:12.446 --> 01:48:14.260
Item 21 has passed unanimously.
01:48:14.260 --> 01:48:15.360
Thank you.
01:48:15.360 --> 01:48:20.217
Item 22 is related to item 12 from the Consent Agenda.
01:48:21.110 --> 01:48:24.860
Item 22 is therefore was drawn,
01:48:24.860 --> 01:48:29.160
because item 12 was approved on the Consent Agenda.
01:48:29.160 --> 01:48:32.140
Item 23 is assigned to me.
01:48:32.140 --> 01:48:36.450
It's an order extending statutory deadline for FCE,
01:48:36.450 --> 01:48:39.930
for Edison and San Diego gas and electric and joint,
01:48:39.930 --> 01:48:41.970
2018 Nuclear DeCommissioning
01:48:41.970 --> 01:48:44.263
of the Cost Triennial Proceeding.
01:48:45.180 --> 01:48:48.270
A short two month extension of the statutory deadline
01:48:48.270 --> 01:48:52.450
from October 22nd, 2021 to December 22nd, 2021
01:48:54.510 --> 01:48:58.050
is necessary to finalize and consider the proposed decision
01:48:58.050 --> 01:49:00.570
that will close this proceeding.
01:49:00.570 --> 01:49:03.263
I request respectfully your vote.
01:49:05.060 --> 01:49:05.903
Any questions?
01:49:07.261 --> 01:49:08.094
I see none.
01:49:08.094 --> 01:49:10.323
Will the agenda clerk please call the roll.
01:49:12.530 --> 01:49:14.100
Commissioner Houck.
01:49:14.100 --> 01:49:14.933
Yes.
01:49:16.328 --> 01:49:18.146
Commissioner Shiroma.
01:49:18.146 --> 01:49:18.979
Aye.
01:49:20.194 --> 01:49:21.620
Commissioner Rechtschatten.
01:49:21.620 --> 01:49:22.453
Yes.
01:49:23.290 --> 01:49:25.430
Commissioner Guzman Aceves.
01:49:25.430 --> 01:49:26.263
Aye.
01:49:27.500 --> 01:49:29.535
President Batjer.
01:49:29.535 --> 01:49:30.840
Aye.
01:49:30.840 --> 01:49:32.920
Item 23 passes unanimously.
01:49:32.920 --> 01:49:33.753
Thank you.
01:49:33.753 --> 01:49:35.420
Moving on now to item 24,
01:49:35.420 --> 01:49:38.117
which is assigned to Commissioner Guzman Aceves.
01:49:39.456 --> 01:49:40.490
Will you, President Batjer,
01:49:40.490 --> 01:49:43.130
this is also an order extending a statutory deadline
01:49:43.130 --> 01:49:46.440
for an application that Callum Water Company
01:49:46.440 --> 01:49:50.020
as before to purchase a water utility,
01:49:50.020 --> 01:49:53.173
some of the water utility assets of warring water service.
01:49:54.130 --> 01:49:57.000
We need a little more time to review the record
01:49:57.000 --> 01:49:59.330
and propose a decision.
01:49:59.330 --> 01:50:01.510
And I'd like to request an extension
01:50:01.510 --> 01:50:04.480
from October of this year to December of this year.
01:50:12.823 --> 01:50:13.656
All right.
01:50:13.656 --> 01:50:15.160
Are there any questions?
01:50:15.160 --> 01:50:15.993
Okay.
01:50:15.993 --> 01:50:16.930
Seeing none, will the agenda clerk,
01:50:16.930 --> 01:50:19.123
please call the roll on item 24.
01:50:20.420 --> 01:50:21.783
Commissioner Houck.
01:50:22.810 --> 01:50:24.404
Yes.
01:50:24.404 --> 01:50:26.380
Commissioner Shiroma.
01:50:26.380 --> 01:50:27.213
Aye.
01:50:28.440 --> 01:50:30.490
Commissioner Rechtschatten.
01:50:30.490 --> 01:50:31.323
Yes.
01:50:32.350 --> 01:50:34.680
Commissioner Guzman Aceves.
01:50:34.680 --> 01:50:35.513
Aye.
01:50:36.605 --> 01:50:38.500
President Batjer.
01:50:38.500 --> 01:50:39.333
Aye.
01:50:39.333 --> 01:50:42.290
I item number 24 passes unanimously.
01:50:42.290 --> 01:50:43.220
Thank you.
01:50:43.220 --> 01:50:47.790
We'll now move on to management reports for item 25,
01:50:47.790 --> 01:50:49.200
Management Report and Discussion
01:50:49.200 --> 01:50:52.260
on recent Consumer Protection and Safety Activities.
01:50:52.260 --> 01:50:54.010
We have a presentation on the work
01:50:54.010 --> 01:50:57.380
of our Consumer Affairs Branch and Consumer Protection
01:50:57.380 --> 01:50:58.900
and Enforcement Division.
01:50:58.900 --> 01:51:01.430
Executive Director, Rachel Peterson,
01:51:01.430 --> 01:51:04.960
will introduce today's speakers and presenters.
01:51:04.960 --> 01:51:05.793
Thank you.
01:51:05.793 --> 01:51:06.626
Rachel.
01:51:08.760 --> 01:51:10.080
Thank you, President Batjer.
01:51:10.080 --> 01:51:13.100
Good afternoon, and good afternoon Commissioners.
01:51:13.100 --> 01:51:15.630
Thank you for this opportunity to present
01:51:15.630 --> 01:51:18.130
the second of three staff briefings,
01:51:18.130 --> 01:51:22.253
on Consumer Protection and Safety Activities at the CPUC.
01:51:23.280 --> 01:51:24.900
At the last voting meeting,
01:51:24.900 --> 01:51:26.530
we briefed you on the protections
01:51:26.530 --> 01:51:30.770
that the Commission established during the COVID-19 pandemic
01:51:30.770 --> 01:51:32.450
for customers that fell behind
01:51:32.450 --> 01:51:35.080
on their electric and gas bills.
01:51:35.080 --> 01:51:37.920
Today, you'll hear about two important teams
01:51:37.920 --> 01:51:38.850
within the Commission
01:51:38.850 --> 01:51:41.750
and their work on behalf of consumers.
01:51:41.750 --> 01:51:44.380
It's longstanding work at the Commission,
01:51:44.380 --> 01:51:47.130
whose value has only become more apparent
01:51:47.130 --> 01:51:49.883
during the global public health emergency.
01:51:51.120 --> 01:51:54.310
Early in 2022, we'll provide the third briefing
01:51:54.310 --> 01:51:55.690
on the innovative ways
01:51:55.690 --> 01:51:57.930
that we are changing customer programs,
01:51:57.930 --> 01:52:00.653
especially in the area of affordability.
01:52:01.670 --> 01:52:03.370
Now on today's presentation,
01:52:03.370 --> 01:52:07.280
part one is about our Consumer Affairs Branch.
01:52:07.280 --> 01:52:09.180
This is often the first group of people
01:52:09.180 --> 01:52:10.380
that the public reaches,
01:52:10.380 --> 01:52:14.230
when they are having issues with a regulated utility.
01:52:14.230 --> 01:52:15.560
We shortened the name to CAB,
01:52:15.560 --> 01:52:19.840
and we rely on CAB to field those customer calls
01:52:19.840 --> 01:52:21.840
and resolve their issues.
01:52:21.840 --> 01:52:25.260
Just to provide a single snapshot of CAB's work.
01:52:25.260 --> 01:52:27.770
In the second quarter of 2021
01:52:27.770 --> 01:52:30.120
from April to June of this year,
01:52:30.120 --> 01:52:35.120
CAB assisted over 1,400 customers with informal complaints
01:52:36.210 --> 01:52:40.640
and obtained the return of $234,000
01:52:40.640 --> 01:52:43.403
to individual customers from utilities.
01:52:44.330 --> 01:52:47.220
The majority of refunds, and this was for electricity,
01:52:47.220 --> 01:52:50.210
gas, communications, water,
01:52:50.210 --> 01:52:52.610
were because of incorrect billing.
01:52:52.610 --> 01:52:56.703
So those customers received refunds that were due to them.
01:52:58.340 --> 01:52:59.450
We've also been at work
01:52:59.450 --> 01:53:02.760
on strategically growing CAB as well.
01:53:02.760 --> 01:53:04.470
Today, you're going to hear the results
01:53:04.470 --> 01:53:06.170
of that strategic work,
01:53:06.170 --> 01:53:08.290
which was led for the past two years
01:53:08.290 --> 01:53:11.370
by one of our very highly valued Program Managers,
01:53:11.370 --> 01:53:13.170
Amy Tom Hardy.
01:53:13.170 --> 01:53:15.700
Because of her vision and hard work,
01:53:15.700 --> 01:53:19.240
CAB is now regularly providing trends and analysis
01:53:19.240 --> 01:53:22.090
about the issues that customers are facing.
01:53:22.090 --> 01:53:23.550
I know that some of our programs
01:53:23.550 --> 01:53:25.470
have taken advantage of this analysis,
01:53:25.470 --> 01:53:27.870
and I want that to occur more frequently
01:53:27.870 --> 01:53:29.680
around the Commission.
01:53:29.680 --> 01:53:33.410
Commissioner Guzman Aceves has set the example for this,
01:53:33.410 --> 01:53:35.830
in her work on protecting customers
01:53:35.830 --> 01:53:38.400
against utility disconnections,
01:53:38.400 --> 01:53:41.510
bridging the digital divide for foster youth
01:53:41.510 --> 01:53:44.350
and casting calling rates for incarcerated persons,
01:53:44.350 --> 01:53:47.443
to just name a couple of examples of her leadership.
01:53:49.070 --> 01:53:52.470
We also conduct enforcement against regulated entities
01:53:52.470 --> 01:53:55.640
that are violating their duties to their customers.
01:53:55.640 --> 01:53:57.440
Part two of today's briefing,
01:53:57.440 --> 01:54:00.230
draws a connection between CAB'S work
01:54:00.230 --> 01:54:03.500
and the work of our utilities enforcement branch.
01:54:03.500 --> 01:54:06.630
Douglas Ito, Director of our Consumer Protection
01:54:06.630 --> 01:54:10.360
and Enforcement Division will present the work of the branch
01:54:10.360 --> 01:54:12.340
from monitoring customer complaints
01:54:12.340 --> 01:54:14.430
in partnership with CAB,
01:54:14.430 --> 01:54:17.670
through to taking enforcement action against companies
01:54:17.670 --> 01:54:20.653
that are in violation of law and Commission regulations.
01:54:21.530 --> 01:54:23.520
Thank you again for the opportunity
01:54:23.520 --> 01:54:26.510
to present this element of our work today.
01:54:26.510 --> 01:54:28.070
This work on behalf of the public,
01:54:28.070 --> 01:54:30.560
is germane to our mission of ensuring that
01:54:30.560 --> 01:54:33.400
Californians receive safe, affordable,
01:54:33.400 --> 01:54:35.180
clean utility service,
01:54:35.180 --> 01:54:39.080
and I am very proud of the work that these teams perform.
01:54:39.080 --> 01:54:41.920
With that, I'll turn it first to ED Charkowicz
01:54:41.920 --> 01:54:44.420
for part one of our presentation.
01:54:44.420 --> 01:54:45.253
Thank you.
01:54:47.570 --> 01:54:48.403
Good morning.
01:54:48.403 --> 01:54:50.930
My name is Ed Charkowicz, and I'm the supervisor
01:54:50.930 --> 01:54:54.840
of the Analytic Unit within the Consumer Affairs Branch.
01:54:54.840 --> 01:54:57.200
Consumer Affairs Branch or CAB,
01:54:57.200 --> 01:54:59.610
is comprised of three functional areas,
01:54:59.610 --> 01:55:02.733
operations, quality assurance and the analytic unit.
01:55:03.950 --> 01:55:05.603
Please move the slide.
01:55:08.880 --> 01:55:11.410
Today in this presentation,
01:55:11.410 --> 01:55:13.860
we'll go over a brief overview of CAB,
01:55:13.860 --> 01:55:16.740
ways that CAB supports the mission of the CPUC
01:55:16.740 --> 01:55:18.720
issues facing consumers.
01:55:18.720 --> 01:55:22.090
An example of the type of data we share with other divisions
01:55:22.090 --> 01:55:25.360
and emerging issues that we think will impact consumers.
01:55:25.360 --> 01:55:26.193
Excellent.
01:55:28.960 --> 01:55:32.990
CAB'S operations assist consumers with inquiries
01:55:32.990 --> 01:55:36.000
and complaints, submitted against regulated energy,
01:55:36.000 --> 01:55:38.100
telco and water utilities.
01:55:38.100 --> 01:55:41.830
In addition, operations addresses constituent complaints
01:55:41.830 --> 01:55:44.820
referred by state legislative context.
01:55:44.820 --> 01:55:46.340
These are handled in the same manner
01:55:46.340 --> 01:55:49.080
as other consumer complaints.
01:55:49.080 --> 01:55:53.000
Quality assurance reviews the contact data for quality,
01:55:53.000 --> 01:55:56.060
consistency and provides performance metrics
01:55:56.060 --> 01:55:59.120
that help organ operations management
01:55:59.120 --> 01:56:03.460
improve the customer experience and improve data quality.
01:56:03.460 --> 01:56:06.430
The analytic unit tracks and analyzes complaint data
01:56:06.430 --> 01:56:10.650
for trends related to utility, regulation and policies
01:56:10.650 --> 01:56:13.760
to inform program and policy recommendations.
01:56:13.760 --> 01:56:16.400
The analytic unit also monitors proceedings
01:56:16.400 --> 01:56:18.280
and advises decision-makers,
01:56:18.280 --> 01:56:21.050
on issues that potentially impact consumers
01:56:21.050 --> 01:56:21.993
when appropriate.
01:56:24.910 --> 01:56:29.230
The most frequent issues that consumers contact CAB with
01:56:29.230 --> 01:56:31.400
include billing issues.
01:56:31.400 --> 01:56:34.030
Billing issues make up the largest category of complaints,
01:56:34.030 --> 01:56:37.540
which includes subcategories like high bills, delayed
01:56:37.540 --> 01:56:41.820
or no bills, bill errors and disconnection for nonpayment.
01:56:41.820 --> 01:56:44.190
Next, the service category
01:56:44.190 --> 01:56:47.280
receives a significant number of customer complaints
01:56:47.280 --> 01:56:48.830
that include outages.
01:56:48.830 --> 01:56:51.990
Which is a broad category that includes service outages,
01:56:51.990 --> 01:56:55.990
utility Public Safety Power Shutoffs, fast trip,
01:56:55.990 --> 01:56:58.450
as well as disconnections in error,
01:56:58.450 --> 01:57:01.960
usually involving human error and lack of service quality,
01:57:01.960 --> 01:57:05.713
which could be static on the line drop calls, et cetera.
01:57:06.860 --> 01:57:08.470
California lifeline,
01:57:08.470 --> 01:57:12.060
which is a program providing telephone bill assistance.
01:57:12.060 --> 01:57:15.350
It is important because it impacts a significant portion
01:57:15.350 --> 01:57:16.903
of California consumers.
01:57:17.850 --> 01:57:19.740
CAB representatives are specially trained
01:57:19.740 --> 01:57:22.170
to work with lifeline inquiries and complaints
01:57:22.170 --> 01:57:24.620
due to the complex nature of the program.
01:57:24.620 --> 01:57:26.130
Reps respond to enrollment,
01:57:26.130 --> 01:57:28.280
recertification and appeals issues.
01:57:28.280 --> 01:57:31.820
But note, CAB receives mobile home park inquiries
01:57:31.820 --> 01:57:34.450
and complaints, which also requires specialized training
01:57:34.450 --> 01:57:36.570
to address customer's issues.
01:57:36.570 --> 01:57:37.403
Next slide.
01:57:40.050 --> 01:57:41.880
The following are examples of ways
01:57:41.880 --> 01:57:44.920
that CAB supports the mission and CPUC.
01:57:44.920 --> 01:57:46.630
Captures data with other divisions,
01:57:46.630 --> 01:57:49.470
such as Core Transport Agent complaint data
01:57:49.470 --> 01:57:52.020
with the Utility Enforcement Branch.
01:57:52.020 --> 01:57:54.810
More detail on that later in the presentation.
01:57:54.810 --> 01:57:57.530
We also share data via specific data requests
01:57:57.530 --> 01:58:00.590
with Communications Division and other divisions
01:58:00.590 --> 01:58:04.330
to support their efforts, to vet applications
01:58:04.330 --> 01:58:07.710
for a certificate of public convenience and necessity.
01:58:07.710 --> 01:58:11.570
We support Commission enforcement team efforts
01:58:11.570 --> 01:58:14.700
and are available to provide customer complaint data
01:58:14.700 --> 01:58:15.533
as needed.
01:58:16.390 --> 01:58:18.460
We provide our insights to proceedings
01:58:18.460 --> 01:58:21.110
on issues that customers complain about.
01:58:21.110 --> 01:58:24.420
Such as the order instituting rulemaking
01:58:24.420 --> 01:58:27.370
to address Energy Utility Customer Bill Debt
01:58:27.370 --> 01:58:30.020
accumulated during the COVID-19 pandemic.
01:58:30.020 --> 01:58:35.020
R21-02-014, also known as the Arrearage proceeding.
01:58:36.260 --> 01:58:37.640
We contributed by advising
01:58:37.640 --> 01:58:40.170
the Office of Commissioner Guzman Aceves,
01:58:40.170 --> 01:58:42.200
on a level of disconnection complaints
01:58:42.200 --> 01:58:43.760
and customer concerns.
01:58:43.760 --> 01:58:46.080
And currently, we share our experience
01:58:46.080 --> 01:58:48.160
managing the changes contractor,
01:58:48.160 --> 01:58:52.110
who works with a network of community-based organizations,
01:58:52.110 --> 01:58:53.530
as they Arrearages proceeding
01:58:53.530 --> 01:58:56.830
focuses on ramping up CDOs engagement
01:58:56.830 --> 01:59:01.240
to address postmortem plan customer energy arrearages.
01:59:01.240 --> 01:59:02.780
We also participate
01:59:04.640 --> 01:59:07.560
the low income oversight board meetings
01:59:07.560 --> 01:59:11.580
to gain insight into the various issues facing consumers
01:59:11.580 --> 01:59:14.333
and the remedies that constituents bring to the table.
01:59:16.550 --> 01:59:17.533
The next slide,
01:59:18.880 --> 01:59:21.200
is a set of slides
01:59:21.200 --> 01:59:24.333
that covers issues facing consumers.
01:59:26.120 --> 01:59:27.520
The slide represents...
01:59:34.410 --> 01:59:36.443
I think we need to move to the next slide.
01:59:39.070 --> 01:59:40.880
I'm sorry, please go back.
01:59:40.880 --> 01:59:43.170
This slide represents Customer Complaints
01:59:43.170 --> 01:59:44.730
for Utility Disconnection,
01:59:44.730 --> 01:59:47.210
for nonpayment and payment arrangements
01:59:47.210 --> 01:59:50.520
from January of 2020 to September, 2021.
01:59:50.520 --> 01:59:54.723
This shows the customer complaints decreased dramatically.
01:59:59.010 --> 02:00:01.163
I'm sorry, I'm getting ahead of myself.
02:00:07.930 --> 02:00:09.720
The issues facing consumers.
02:00:09.720 --> 02:00:12.000
Customers are facing the end of the moratorium,
02:00:12.000 --> 02:00:14.710
they're facing and increase the way of protection programs
02:00:14.710 --> 02:00:17.320
and PG&E outage contacts are on the rise
02:00:17.320 --> 02:00:19.150
due to fast trip events.
02:00:19.150 --> 02:00:22.090
Billing system changes at Southern California Edison
02:00:22.090 --> 02:00:25.470
also exacerbate the issues facing the ability of customers
02:00:25.470 --> 02:00:27.490
to keep up their bills.
02:00:27.490 --> 02:00:28.440
Next slide, please.
02:00:29.670 --> 02:00:32.730
This slide represents customer complaints
02:00:32.730 --> 02:00:34.220
for utility disconnection,
02:00:34.220 --> 02:00:36.450
for nonpayment and payment arrangements
02:00:36.450 --> 02:00:40.910
from January, 2020 through September, 2021.
02:00:40.910 --> 02:00:44.290
It shows that customer complaints decreased dramatically
02:00:44.290 --> 02:00:47.510
at the time Commission protections were put into place.
02:00:47.510 --> 02:00:48.970
In the summer of 2021,
02:00:48.970 --> 02:00:50.890
we also see a slight increase
02:00:50.890 --> 02:00:52.900
in payment arrangement contacts.
02:00:52.900 --> 02:00:55.140
And based on the customer comments,
02:00:55.140 --> 02:00:56.900
the most common reasons were,
02:00:56.900 --> 02:00:59.740
not being able to maintain their payment plan
02:00:59.740 --> 02:01:02.140
and trying to navigate their payment plan options,
02:01:02.140 --> 02:01:04.370
prior to the end of the moratorium.
02:01:04.370 --> 02:01:06.950
We will continue to monitor the number of disconnections
02:01:06.950 --> 02:01:10.300
for nonpayment and payment arrangement complaints
02:01:10.300 --> 02:01:12.340
through the Postmark Torian period
02:01:12.340 --> 02:01:15.170
to gauge customer response to the implementation
02:01:15.170 --> 02:01:17.990
of the California arrearage payment program,
02:01:17.990 --> 02:01:19.620
and the various customer assistance
02:01:19.620 --> 02:01:21.173
program options available.
02:01:22.360 --> 02:01:23.193
Next slide.
02:01:26.320 --> 02:01:29.210
This series of slides goes over
02:01:29.210 --> 02:01:31.890
outage contacts received by CAB.
02:01:31.890 --> 02:01:34.060
This slide shows two charts.
02:01:34.060 --> 02:01:36.920
The one on the left represents all utilities,
02:01:36.920 --> 02:01:39.150
energy telco and water.
02:01:39.150 --> 02:01:42.280
Outages by type for the period January, 2020
02:01:42.280 --> 02:01:44.220
through September, 2021.
02:01:44.220 --> 02:01:48.830
We use subcategories and the customer and utility comments
02:01:48.830 --> 02:01:50.653
to stratify the contact data.
02:01:51.550 --> 02:01:53.490
There are five categories shown here.
02:01:53.490 --> 02:01:55.980
First is what's called Fast Trip,
02:01:55.980 --> 02:01:58.950
which is a wildfire mitigation protocol
02:01:58.950 --> 02:02:02.850
for shutting down a circuit due to a detection of line fall.
02:02:02.850 --> 02:02:06.380
Then there is outage, that represents normal service outages
02:02:06.380 --> 02:02:08.220
that may occur at any time,
02:02:08.220 --> 02:02:10.610
such as a car hitting a pole or digging them
02:02:10.610 --> 02:02:14.330
on underground cables or a transformer blowing.
02:02:14.330 --> 02:02:15.970
Next are planned outages
02:02:15.970 --> 02:02:18.740
that utility scheduled to fix lines and systems.
02:02:18.740 --> 02:02:22.210
Then there are other Public Safety Power Shutoff events.
02:02:22.210 --> 02:02:24.357
And lastly, the Rolling Blackout events.
02:02:25.670 --> 02:02:27.910
The service outages generally occur
02:02:27.910 --> 02:02:29.800
at the same rate throughout the year
02:02:29.800 --> 02:02:31.610
as seen by the red line,
02:02:31.610 --> 02:02:33.680
and the proportion of service outages
02:02:33.680 --> 02:02:35.850
by utilities shown in the vertical bars
02:02:35.850 --> 02:02:37.530
on the chart on the right.
02:02:37.530 --> 02:02:39.540
Teaching a Fast Trip events
02:02:39.540 --> 02:02:41.840
started occurring in August and September.
02:02:41.840 --> 02:02:43.740
This issue has been publicized widely
02:02:43.740 --> 02:02:46.620
and our customer complaint data supports significance
02:02:46.620 --> 02:02:48.233
of the impact on customers.
02:02:49.170 --> 02:02:52.760
The data also shows the significance of PSPS events
02:02:52.760 --> 02:02:55.240
in December of 2020, which are virtually
02:02:55.240 --> 02:02:57.970
all from so-called Edison customers.
02:02:57.970 --> 02:02:59.020
The chart on the right shows
02:02:59.020 --> 02:03:01.840
the seven utilities with the most outages
02:03:01.840 --> 02:03:06.310
during the January, 2020 through September, 2021,
02:03:06.310 --> 02:03:09.410
with the number of outages by category.
02:03:09.410 --> 02:03:10.243
Next slide.
02:03:12.290 --> 02:03:13.640
This slide shows the telco
02:03:13.640 --> 02:03:16.170
and energy utility outages separately.
02:03:16.170 --> 02:03:18.520
Please note the scale of the charts are not the same.
02:03:18.520 --> 02:03:20.980
So even though it appears that the telco service outages
02:03:20.980 --> 02:03:23.230
represented by the red line,
02:03:23.230 --> 02:03:26.860
are significantly more than energy service outages.
02:03:26.860 --> 02:03:28.330
That is partially true.
02:03:28.330 --> 02:03:31.450
The telco service outages are about twice those
02:03:31.450 --> 02:03:35.090
of energy utilities due to the services to issues
02:03:35.090 --> 02:03:38.870
like line static, drop calls and networks being down.
02:03:38.870 --> 02:03:41.820
Telcos are also affected by PSPS events
02:03:41.820 --> 02:03:44.820
that disrupt the power to operate the systems,
02:03:44.820 --> 02:03:46.860
and if associated with the wildfire,
02:03:46.860 --> 02:03:49.733
then their wires could also be affected.
02:03:51.150 --> 02:03:53.550
The PG&E Fast Trip outages were reported
02:03:53.550 --> 02:03:56.690
due to overly sensitive fault settings on devices,
02:03:56.690 --> 02:03:59.350
which created several outage events.
02:03:59.350 --> 02:04:02.050
PG&E has since adjusted the sensitivity triggers
02:04:02.050 --> 02:04:05.040
to decrease fast trip occurrences.
02:04:05.040 --> 02:04:06.373
Moving to the next slide.
02:04:08.360 --> 02:04:10.840
This map shows the location and density
02:04:10.840 --> 02:04:12.570
of PG&E Fast Trip complaints
02:04:12.570 --> 02:04:15.550
received in August and September last summer.
02:04:15.550 --> 02:04:17.570
The largest spot volume of complaints
02:04:17.570 --> 02:04:21.040
originated in the Santa Cruz county and nearby zip codes.
02:04:21.040 --> 02:04:24.270
The map shows that the regions affected are in
02:04:24.270 --> 02:04:27.030
or near high fire threat zones.
02:04:27.030 --> 02:04:29.470
For customers, their issues with Fast Trip events
02:04:29.470 --> 02:04:32.720
include the lack of warning, the unknown duration,
02:04:32.720 --> 02:04:34.760
their inability to prepare refrigeration
02:04:34.760 --> 02:04:38.123
for food or medicine, and the frequency of the outages.
02:04:39.860 --> 02:04:40.693
Next slide.
02:04:42.840 --> 02:04:47.500
This slide goes over the so-called Edison billing contacts
02:04:47.500 --> 02:04:51.160
that we've received over the last several months.
02:04:51.160 --> 02:04:54.410
This and the next slide review and issue
02:04:54.410 --> 02:04:56.890
unfolding for so-called Edison customers
02:04:56.890 --> 02:04:59.220
related to the recent implementation
02:04:59.220 --> 02:05:01.540
of their Customer Service Repurpose
02:05:01.540 --> 02:05:06.223
or CSRP Billing System update in April this year.
02:05:07.090 --> 02:05:11.000
SCEs billing system issues emerge around 2019
02:05:11.000 --> 02:05:14.450
and the Customer Service Repurpose or CSRP
02:05:14.450 --> 02:05:16.960
was intended to resolve those issues,
02:05:16.960 --> 02:05:19.850
as with any new system implementation.
02:05:19.850 --> 02:05:23.770
There were and are bugs and unforeseen issues.
02:05:23.770 --> 02:05:26.107
The level of see customer complaints,
02:05:26.107 --> 02:05:29.760
saw that after the CSRP billing system was implemented,
02:05:29.760 --> 02:05:31.830
their billing problems got worse.
02:05:31.830 --> 02:05:35.180
The customer complaints include not getting bills on time
02:05:35.180 --> 02:05:38.970
or for several months, and when the delayed bill comes,
02:05:38.970 --> 02:05:41.070
it is larger than they can handle.
02:05:41.070 --> 02:05:42.930
And some them, the CCA customers
02:05:42.930 --> 02:05:44.830
complain of erroneous bills,
02:05:44.830 --> 02:05:47.503
not getting full credit for their solar generation.
02:05:48.426 --> 02:05:51.230
SCE was unprepared to handle the result and volume
02:05:51.230 --> 02:05:53.720
of customer calls and system issues,
02:05:53.720 --> 02:05:55.980
which shows insufficient preparation
02:05:55.980 --> 02:05:58.590
and allocation of resources.
02:05:58.590 --> 02:06:01.100
After the cut-over and deluge of calls
02:06:01.100 --> 02:06:03.010
that jammed their call centers,
02:06:03.010 --> 02:06:04.440
they accelerated ramping up
02:06:04.440 --> 02:06:07.190
their customer service resources.
02:06:07.190 --> 02:06:09.600
As the billing system problems
02:06:09.600 --> 02:06:12.350
overlap with the disconnection moratorium
02:06:12.350 --> 02:06:16.130
and extends through this post-mortem period,
02:06:16.130 --> 02:06:18.480
which potentially exacerbates customer issues
02:06:19.961 --> 02:06:22.910
with a General Rate Case increase
02:06:22.910 --> 02:06:25.670
and the time of Use rate changes.
02:06:25.670 --> 02:06:28.470
CAB continues to share our insights and work
02:06:28.470 --> 02:06:32.850
with energy division, to monitor and address these,
02:06:32.850 --> 02:06:34.733
SCE billing issues.
02:06:36.110 --> 02:06:39.640
CAB management actively engages with SCE
02:06:39.640 --> 02:06:43.070
to keep abreast of the issues and situation,
02:06:43.070 --> 02:06:45.500
as well as raise the issues we are seeing,
02:06:45.500 --> 02:06:48.300
so that SCE can take action
02:06:48.300 --> 02:06:50.560
to address the customer issues.
02:06:50.560 --> 02:06:53.260
For instance, CAB operations meets monthly
02:06:53.260 --> 02:06:55.340
with SCE management, to review the status
02:06:55.340 --> 02:06:56.880
and progress of this problem.
02:06:56.880 --> 02:06:59.280
And has received weekly updates from SCE,
02:06:59.280 --> 02:07:01.220
our operations management and staff
02:07:01.220 --> 02:07:03.600
have frequent direct communications
02:07:03.600 --> 02:07:06.107
with their counterparts at SCE to alert them
02:07:07.240 --> 02:07:09.350
to emerging issues and vice versa.
02:07:09.350 --> 02:07:10.183
Next slide.
02:07:12.470 --> 02:07:14.850
This chart shows the precipitous increase
02:07:14.850 --> 02:07:17.430
in SCE customer billing complaints.
02:07:17.430 --> 02:07:21.110
The largest sub category issue is high bills,
02:07:21.110 --> 02:07:24.550
with bills not received next and other bills following
02:07:27.308 --> 02:07:29.790
in the number received.
02:07:29.790 --> 02:07:32.060
In August, all billing sub categories
02:07:35.340 --> 02:07:40.340
accelerated and continue to increase in September.
02:07:43.070 --> 02:07:43.903
Next slide.
02:07:46.573 --> 02:07:49.767
This slide is about the data that we share
02:07:52.690 --> 02:07:54.763
with the Utility Enforcement Branch,
02:07:55.680 --> 02:07:59.090
and shows the Core Transport Agent or CTA data
02:07:59.090 --> 02:08:01.903
reported to the Utility Enforcement Branch or UEB.
02:08:02.830 --> 02:08:05.090
We worked with UEB to define their data needs
02:08:05.090 --> 02:08:08.520
to produce a monthly list of Core Transport Agent data.
02:08:08.520 --> 02:08:11.980
This chart shows the top five CTA complaint categories
02:08:11.980 --> 02:08:14.160
with all others grouped together.
02:08:14.160 --> 02:08:16.120
By far the largest customer complaint
02:08:16.120 --> 02:08:19.180
is abusive marketing tactics or practices.
02:08:19.180 --> 02:08:22.370
And we also see the volume of complaints decreasing
02:08:22.370 --> 02:08:23.363
through September.
02:08:24.540 --> 02:08:27.400
We do not know the exact reason for this decline,
02:08:27.400 --> 02:08:30.360
though we surmised it may have to do with restrictions
02:08:30.360 --> 02:08:33.060
on in-person boarded door sales activities,
02:08:33.060 --> 02:08:35.440
or that customers are not opening their doors,
02:08:35.440 --> 02:08:39.390
sales representative due to COVID-19 concerns.
02:08:39.390 --> 02:08:40.223
Next slide.
02:08:42.570 --> 02:08:45.170
In this chart, we showed the CTA contacts
02:08:45.170 --> 02:08:49.310
by primary sub category and by service provider.
02:08:49.310 --> 02:08:51.210
Both energy services has by far
02:08:51.210 --> 02:08:53.090
the largest number of complaints.
02:08:53.090 --> 02:08:55.500
Next is SFE Energy Inc,
02:08:55.500 --> 02:08:58.720
with Triple AAA natural gas and Vista energy,
02:08:58.720 --> 02:09:01.380
a distant third and fourth respectively.
02:09:01.380 --> 02:09:02.500
A group called
02:09:03.560 --> 02:09:07.490
all other CTS with less than 35 cases against them
02:09:07.490 --> 02:09:08.683
is the last segment.
02:09:10.530 --> 02:09:11.363
Next slide.
02:09:13.200 --> 02:09:16.430
This slide talks about
02:09:18.140 --> 02:09:19.490
emerging issues.
02:09:19.490 --> 02:09:21.400
This last subject from my presentation
02:09:21.400 --> 02:09:23.440
is a brief review of the emerging issues,
02:09:23.440 --> 02:09:26.980
which we think may drive customer contacts and complaints.
02:09:26.980 --> 02:09:28.290
There is no significance
02:09:28.290 --> 02:09:30.163
to the order these issues are listed.
02:09:31.600 --> 02:09:33.530
The Recertification with CARE
02:09:33.530 --> 02:09:35.080
and California LifeLine customers
02:09:35.080 --> 02:09:36.980
was suspended during the moratorium.
02:09:36.980 --> 02:09:39.880
And as customers start to rectify, excuse me,
02:09:39.880 --> 02:09:42.300
to re-certify their eligibility
02:09:42.300 --> 02:09:44.510
and participation in these programs,
02:09:44.510 --> 02:09:48.050
we think we will experience higher volumes of inquiries
02:09:48.050 --> 02:09:51.010
and appeals, due to the rejections or misunderstandings
02:09:51.010 --> 02:09:52.693
in the recertification process.
02:09:54.720 --> 02:09:58.260
Another item or issue we think is important
02:09:58.260 --> 02:10:01.550
is the SE Energy Rate Changes
02:10:03.510 --> 02:10:05.780
being rolled out this fall and winter.
02:10:05.780 --> 02:10:07.640
We are aware of the Commission efforts
02:10:07.640 --> 02:10:11.030
to minimize the impact of rate increases on customers.
02:10:11.030 --> 02:10:14.730
Nonetheless, we expect SCE customers to be sensitized
02:10:14.730 --> 02:10:16.430
to any bill changes.
02:10:16.430 --> 02:10:20.240
Have expects that the General Rate Case increase
02:10:20.240 --> 02:10:22.730
that starts hitting bills this month and next,
02:10:22.730 --> 02:10:25.200
coupled with the subsequent customer migration
02:10:25.200 --> 02:10:30.200
to Time of Use rates from November, 2021 through April 2022,
02:10:30.760 --> 02:10:33.210
we'll drive up customer inquiries and complaints.
02:10:33.210 --> 02:10:35.960
This will be during a time when vulnerable customers
02:10:35.960 --> 02:10:38.700
aren't enduring bill stress from the receding pandemic
02:10:38.700 --> 02:10:40.523
and the CSRP billing issues.
02:10:42.290 --> 02:10:45.620
Wildfire mitigation such as PSPS and Fast Trip outages
02:10:45.620 --> 02:10:47.710
continue to impact customers
02:10:47.710 --> 02:10:52.470
and where faster outages have surprised customers
02:10:52.470 --> 02:10:55.120
because they occurred without notification.
02:10:55.120 --> 02:10:57.570
The same communities are repeatedly impacted
02:10:57.570 --> 02:11:00.570
when they occur and customers do not know
02:11:00.570 --> 02:11:03.230
how long they will be without power.
02:11:03.230 --> 02:11:05.910
And some of the communities most effected by PSPS
02:11:05.910 --> 02:11:08.800
are now subjected to the faster mitigation.
02:11:08.800 --> 02:11:11.210
Without notification, customers can't take steps
02:11:11.210 --> 02:11:12.700
to minimize the impact,
02:11:12.700 --> 02:11:15.670
especially vulnerable customers in these areas.
02:11:15.670 --> 02:11:19.560
Lastly, as utilities resume their disconnection protocols,
02:11:19.560 --> 02:11:20.560
we expect to see
02:11:20.560 --> 02:11:23.260
increasing customer inquiries and complaints.
02:11:23.260 --> 02:11:25.180
For example, the energy utilities
02:11:25.180 --> 02:11:26.960
or resumption or disconnections
02:11:26.960 --> 02:11:30.460
are expected to start around February, 2022,
02:11:30.460 --> 02:11:33.300
that coincides with the completion of distributing
02:11:33.300 --> 02:11:36.010
the California Arrearage Payment Plan adjustments
02:11:36.010 --> 02:11:37.243
to customer accounts.
02:11:38.590 --> 02:11:39.633
Any questions?
02:11:43.244 --> 02:11:44.077
Okay.
02:11:44.077 --> 02:11:47.203
Hearing none, let me introduce the next presenter.
02:11:48.060 --> 02:11:49.360
Thank you.
02:11:49.360 --> 02:11:51.220
Now I'd like to hand the presentation
02:11:51.220 --> 02:11:53.020
over to Douglas Ito, who is the Director
02:11:53.020 --> 02:11:55.620
of the Consumer Protection and Enforcement Division.
02:11:57.750 --> 02:11:58.777
Good afternoon, Commissioners
02:11:58.777 --> 02:12:00.240
and President Batjer.
02:12:00.240 --> 02:12:03.160
I'm Douglas Ito, Director of the Consumer Protection
02:12:03.160 --> 02:12:06.760
and Enforcement Division or CPED.
02:12:06.760 --> 02:12:09.500
Today I'd like to talk about our role
02:12:09.500 --> 02:12:11.970
or the role that consumer complaints play
02:12:11.970 --> 02:12:14.570
in CPED enforcement work.
02:12:14.570 --> 02:12:15.470
Next slide please.
02:12:16.420 --> 02:12:18.440
I'll start with an overview of the division
02:12:18.440 --> 02:12:20.580
and then focus the rest of my presentation
02:12:20.580 --> 02:12:23.980
on the work of the Utility Enforcement Branch.
02:12:23.980 --> 02:12:25.620
I will explain how we use
02:12:25.620 --> 02:12:28.420
the Consumer Information Management System
02:12:28.420 --> 02:12:30.760
for CIM's and how it drives
02:12:30.760 --> 02:12:33.563
our Core Transport Agent Citation Program.
02:12:38.053 --> 02:12:40.240
CPED has three branches,
02:12:40.240 --> 02:12:43.920
two of which focus on the Transportation Sector,
02:12:43.920 --> 02:12:47.330
the Transportation Licensing and Analysis Branch
02:12:47.330 --> 02:12:49.573
and the Transportation Enforcement Branch.
02:12:50.510 --> 02:12:54.075
The third branch with the Utility Enforcement Branch,
02:12:54.075 --> 02:12:54.908
or UCB.
02:12:56.010 --> 02:12:56.843
Next slide.
02:12:58.289 --> 02:13:02.030
UEB has 22 staff located in San Francisco,
02:13:02.030 --> 02:13:04.660
Los Angeles and Sacramento.
02:13:04.660 --> 02:13:07.540
They are led by the Program Manager, Jeanette Lowe,
02:13:07.540 --> 02:13:11.203
and supervisors, Rudy Sasha and Key Hogan.
02:13:12.300 --> 02:13:14.700
The branch focuses on protecting consumers
02:13:14.700 --> 02:13:17.530
from fraud and abuse by utility providers
02:13:17.530 --> 02:13:21.400
of wireline and wireless communication,
02:13:21.400 --> 02:13:24.513
electric and gas, energy and water.
02:13:25.710 --> 02:13:28.750
The team investigate and prosecute alleged violations
02:13:28.750 --> 02:13:30.670
of the public utilities code,
02:13:30.670 --> 02:13:32.700
Commission rules and regulations,
02:13:32.700 --> 02:13:34.053
and other state laws.
02:13:35.010 --> 02:13:38.580
They also developed and implement enforcement mechanisms
02:13:38.580 --> 02:13:42.110
to ensure compliance, punish violations
02:13:42.110 --> 02:13:44.003
and deter future wrong doing.
02:13:45.020 --> 02:13:47.750
Their activities include advising the Commission
02:13:47.750 --> 02:13:51.200
on Consumer Protection Issues and rulemaking
02:13:51.200 --> 02:13:53.150
and developing citation programs
02:13:53.150 --> 02:13:55.003
for the Commission's consideration.
02:13:57.014 --> 02:14:00.580
UEB the identified fraud and abuse in a number of ways,
02:14:00.580 --> 02:14:04.130
including including the analysis of consumer complaints
02:14:04.130 --> 02:14:07.273
in CIM's, which I'll talk about more in the next slide.
02:14:08.260 --> 02:14:12.460
For some investigations UED collaborates with Federal State
02:14:12.460 --> 02:14:15.140
and Local Law Enforcement Agencies.
02:14:15.140 --> 02:14:19.043
Each collaboration may resolve in joint enforcement actions.
02:14:20.240 --> 02:14:23.460
Other investigations are initiated through referrals
02:14:23.460 --> 02:14:28.340
from CPUC, Energy Communications and Water Divisions.
02:14:28.340 --> 02:14:29.870
And also from individuals
02:14:29.870 --> 02:14:31.810
who report allegations of fraud
02:14:31.810 --> 02:14:33.743
directly to the fraud hotline.
02:14:35.570 --> 02:14:38.690
Investigations initiated from within the branch,
02:14:38.690 --> 02:14:41.560
some from staff efforts to identify trends
02:14:41.560 --> 02:14:44.120
and spot consumer vulnerability
02:14:44.120 --> 02:14:46.530
through analysis of direct data requests
02:14:46.530 --> 02:14:49.270
of utility records or data collected
02:14:49.270 --> 02:14:51.853
through Commission ordered reporting requirements.
02:14:52.940 --> 02:14:53.773
Next slide.
02:14:56.170 --> 02:14:58.510
UEB uses (mumbles) regular
02:14:58.510 --> 02:15:02.250
to implement a number of the Commission's citation programs.
02:15:02.250 --> 02:15:04.823
Even include the Core Transport Agent Program,
02:15:05.720 --> 02:15:08.130
the Slamming Citation Program,
02:15:08.130 --> 02:15:09.380
and the recently adopted
02:15:09.380 --> 02:15:12.433
Electric and Gas disconnection Citation Program.
02:15:13.917 --> 02:15:16.840
And data are reviewed on a monthly basis
02:15:16.840 --> 02:15:19.270
with staff looking for trends and spikes
02:15:19.270 --> 02:15:22.110
and complaints related to individual carriers
02:15:22.110 --> 02:15:25.903
in order to identify targets for inquiries or investigation.
02:15:27.446 --> 02:15:30.960
And data is also used to uncover any prior history
02:15:30.960 --> 02:15:34.370
of consumer abuse when conducting background checks
02:15:34.370 --> 02:15:37.410
relating to application advice, letters,
02:15:37.410 --> 02:15:39.923
and wireless identification registration.
02:15:41.460 --> 02:15:43.050
Based on the evidence uncovered
02:15:43.050 --> 02:15:46.483
UEB may protest the application.
02:15:48.950 --> 02:15:51.610
In investigative proceedings, before the Commission
02:15:51.610 --> 02:15:54.400
UEB using census data to support
02:15:54.400 --> 02:15:55.963
its allegations of wrong doing.
02:15:56.990 --> 02:15:57.823
Next slide.
02:15:59.650 --> 02:16:02.410
In 2018, the Commission adopted rule
02:16:02.410 --> 02:16:05.430
and a citation program to protect consumers
02:16:05.430 --> 02:16:08.930
from unauthorized switches in their gas providers,
02:16:08.930 --> 02:16:11.470
by requiring that Core Transport Agents
02:16:11.470 --> 02:16:15.430
obtain consumer consent before switching them.
02:16:15.430 --> 02:16:16.980
To enforce this rule,
02:16:16.980 --> 02:16:20.200
UEB uses sensor data to identify complaints
02:16:20.200 --> 02:16:22.430
of unauthorized enrollment,
02:16:22.430 --> 02:16:25.983
abusive marketing practices and misrepresentation.
02:16:26.830 --> 02:16:30.060
This requires reading through the details of each complaint
02:16:30.060 --> 02:16:31.960
in order to build a body of evidence
02:16:31.960 --> 02:16:34.973
and support any subsequent enforcement actions.
02:16:35.970 --> 02:16:38.563
We use a number of enforcement tools and strategy.
02:16:39.440 --> 02:16:42.480
Since the adoption of the CTA citation program
02:16:42.480 --> 02:16:47.050
in October of 2018, UEB issued 56 citations
02:16:47.050 --> 02:16:50.803
for unauthorized enrollment, totaling $56,000.
02:16:52.080 --> 02:16:54.020
Now then cease and desist letters
02:16:54.020 --> 02:16:57.830
and two requests for actions were also issued.
02:16:57.830 --> 02:17:01.280
Even enforcement tools are issued based on identify patterns
02:17:01.280 --> 02:17:05.010
of abusive marketing practices and require follow-up action
02:17:05.010 --> 02:17:07.690
by the CTA to identify and make changes
02:17:07.690 --> 02:17:09.103
necessary for compliance.
02:17:10.911 --> 02:17:13.310
UEB may also seek the revocation
02:17:13.310 --> 02:17:16.083
or suspension of a CPA's registration.
02:17:17.490 --> 02:17:19.740
I mean, we have one ongoing investigation
02:17:19.740 --> 02:17:22.740
related to a notice of intent to seek suspension
02:17:22.740 --> 02:17:26.230
or revocation that would patient to one CTA
02:17:26.230 --> 02:17:29.003
based on identified a decent marketing practices.
02:17:30.080 --> 02:17:30.913
Next slide.
02:17:33.190 --> 02:17:36.120
This table summarizes UEB CTA
02:17:36.120 --> 02:17:38.800
related Enforcement Activity today,
02:17:38.800 --> 02:17:41.810
with the years identified down the left column
02:17:41.810 --> 02:17:44.693
and a few key categories listed across the top.
02:17:45.750 --> 02:17:47.960
We show the number of complaints reviewed
02:17:47.960 --> 02:17:51.090
with the unauthorized enrollments broken out,
02:17:51.090 --> 02:17:54.450
the number of data requests and citations issued
02:17:54.450 --> 02:17:56.893
as well as other enforcement actions taken.
02:17:58.320 --> 02:18:00.770
Well except to draw any definitive conclusions
02:18:00.770 --> 02:18:02.060
from the data points.
02:18:02.060 --> 02:18:05.370
The overall message is that's a complaint data from concerns
02:18:05.370 --> 02:18:07.800
are incredibly important to our program,
02:18:07.800 --> 02:18:09.010
and there are directly tied
02:18:09.010 --> 02:18:11.480
to the Consumer Protection Actions we taken
02:18:11.480 --> 02:18:13.093
within the CTA program.
02:18:14.680 --> 02:18:15.513
Next slide.
02:18:16.860 --> 02:18:18.370
We included this last slide
02:18:18.370 --> 02:18:19.770
to provide a little more detail
02:18:19.770 --> 02:18:22.620
about enforcement actions that prompt CTA
02:18:22.620 --> 02:18:24.143
to change their practices.
02:18:25.580 --> 02:18:29.440
In February of 2019, in response to UEB
02:18:29.440 --> 02:18:32.820
cease and desist letters to five different CTA,
02:18:32.820 --> 02:18:35.880
identifying abusive marketing practices,
02:18:35.880 --> 02:18:39.460
all five CS marketing activity immediately.
02:18:39.460 --> 02:18:42.943
Retrain their sales agents and updated their procedures.
02:18:43.960 --> 02:18:47.160
In fact, two of the largest CTA in California
02:18:47.160 --> 02:18:49.840
met with UEB staff subsequently
02:18:49.840 --> 02:18:51.873
and requested additional guidance on actions
02:18:51.873 --> 02:18:55.453
that can help reduce consumer confusion and complaints.
02:18:56.660 --> 02:18:59.120
The subsequent decline in consumer complaints
02:18:59.120 --> 02:19:02.330
against these specific PTA's demonstrate
02:19:02.330 --> 02:19:04.550
that such mitigation efforts were effective
02:19:04.550 --> 02:19:06.463
in improving the consumer experience.
02:19:08.180 --> 02:19:10.410
In October, 2019,
02:19:10.410 --> 02:19:13.620
UEB issued a cease and desist to a different CTA
02:19:13.620 --> 02:19:15.827
due to an agent's unprofessional behavior
02:19:15.827 --> 02:19:17.093
caught on video.
02:19:17.980 --> 02:19:21.540
The CTA performed an independent investigation,
02:19:21.540 --> 02:19:23.710
determine the facts in the allegation
02:19:23.710 --> 02:19:25.860
and terminated the employment of the agent.
02:19:28.160 --> 02:19:32.570
In August of 2020, UEB issued (mumbles) to a CTA
02:19:32.570 --> 02:19:35.980
for a pattern of complaints around abusive marketing
02:19:35.980 --> 02:19:37.433
and misrepresentation.
02:19:38.360 --> 02:19:41.800
The CTA determined that its third-party marketing contractor
02:19:41.800 --> 02:19:43.890
was responsible for these actions
02:19:43.890 --> 02:19:46.720
and terminated the contractor immediately.
02:19:46.720 --> 02:19:49.870
However, we did not observe a significant reduction
02:19:49.870 --> 02:19:54.860
in consumer complaints against the CTA in subsequent months.
02:19:54.860 --> 02:19:57.410
Therefore in July, 2021,
02:19:57.410 --> 02:20:00.770
UEB issued a notice of intent to seek suspension
02:20:00.770 --> 02:20:03.543
or revocation of this CTA registration.
02:20:04.410 --> 02:20:07.020
The CTA has sent submitted an action plan,
02:20:07.020 --> 02:20:08.490
that includes implementation
02:20:08.490 --> 02:20:10.610
of a number of security features
02:20:10.610 --> 02:20:14.070
to ensure sales agents comply with its rules.
02:20:14.070 --> 02:20:16.113
This investigation is ongoing.
02:20:17.660 --> 02:20:21.523
It would be also issued two requests for actions in 2021.
02:20:22.360 --> 02:20:25.470
In both cases, the CTA were responsive
02:20:25.470 --> 02:20:27.270
and implemented changes accordingly.
02:20:29.030 --> 02:20:33.160
In this presentation, we use the CTA program as an example.
02:20:33.160 --> 02:20:35.590
However, CIMS data is also used
02:20:35.590 --> 02:20:39.760
and UEB Energy and Telecommunications Investigation.
02:20:39.760 --> 02:20:41.800
In order to advance the Commission's Consumer
02:20:41.800 --> 02:20:43.143
Protection Objectives.
02:20:44.580 --> 02:20:46.040
That concludes my presentation.
02:20:46.040 --> 02:20:46.873
Thank you.
02:20:50.280 --> 02:20:51.723
Thank you very much,
02:20:52.680 --> 02:20:55.030
Ed and Douglas those were excellent presentations,
02:20:55.030 --> 02:20:57.080
really brought us up to speed
02:20:57.080 --> 02:21:00.620
on all of your incredible activities and hard work.
02:21:00.620 --> 02:21:02.980
I greatly appreciate it.
02:21:02.980 --> 02:21:04.870
Let me turn to my fellow Commissioners
02:21:04.870 --> 02:21:07.120
to see if they have any comments or questions
02:21:09.586 --> 02:21:11.850
of Douglas and of course Ed.
02:21:11.850 --> 02:21:13.030
I didn't see any hands,
02:21:13.030 --> 02:21:14.890
but maybe you sent thought of some questions
02:21:14.890 --> 02:21:17.350
you might have of Ed.
02:21:17.350 --> 02:21:19.470
Yes, Commissioner Guzman Aceves.
02:21:19.470 --> 02:21:22.430
Ed in the case of the Southern California
02:21:22.430 --> 02:21:23.540
Edison billing problem,
02:21:23.540 --> 02:21:25.990
did you get a heads up in advance
02:21:25.990 --> 02:21:28.490
that they were doing this billing change
02:21:28.490 --> 02:21:32.380
or more to the point that they anticipated consumer problems
02:21:32.380 --> 02:21:34.430
or complaints or confusion?
02:21:34.430 --> 02:21:37.000
How much advance notice we have?
02:21:37.000 --> 02:21:40.710
I did get advanced notice that they were doing this.
02:21:40.710 --> 02:21:42.220
And as I said before,
02:21:42.220 --> 02:21:45.650
they are in contact with our operations
02:21:47.920 --> 02:21:50.553
sections on a regular basis,
02:21:52.480 --> 02:21:55.350
to the extent that they alerted us to the types of problems
02:21:55.350 --> 02:21:56.183
they would see.
02:21:56.183 --> 02:21:58.660
I don't think anybody really knew what types of problems
02:21:58.660 --> 02:22:01.070
they would see until they went live.
02:22:01.070 --> 02:22:03.150
They've indicated to us in meetings
02:22:03.150 --> 02:22:06.780
that they expected there to be problems,
02:22:06.780 --> 02:22:10.640
but they didn't realize how extensive they might be.
02:22:10.640 --> 02:22:11.473
So,
02:22:13.080 --> 02:22:14.620
they thought they were doing
02:22:14.620 --> 02:22:16.830
the right amount of preparation
02:22:16.830 --> 02:22:19.640
and building up the resources
02:22:19.640 --> 02:22:21.700
that they needed for customer calls,
02:22:21.700 --> 02:22:23.860
but it became evident that that wasn't sufficient
02:22:23.860 --> 02:22:25.143
after they went live.
02:22:27.970 --> 02:22:28.803
Thank you.
02:22:31.249 --> 02:22:33.980
Commissioner Shiroma.
02:22:33.980 --> 02:22:36.660
Is just a comment.
02:22:36.660 --> 02:22:37.760
Thank you Ed.
02:22:37.760 --> 02:22:42.760
Indeed, CAB plays a key role with our advisory committees,
02:22:43.370 --> 02:22:45.290
the lifeline (indistinct) committee
02:22:45.290 --> 02:22:47.860
and the low income oversight board
02:22:47.860 --> 02:22:50.490
at the lifeline advisory committee,
02:22:50.490 --> 02:22:55.490
which meets four times each quarter, four times a year.
02:22:55.570 --> 02:22:57.260
Once each quarter.
02:22:57.260 --> 02:23:00.640
There is a presentation from CAB
02:23:00.640 --> 02:23:03.630
which it advises and chronicles
02:23:03.630 --> 02:23:08.290
what is the latest trends and there's discussion
02:23:08.290 --> 02:23:11.122
as to what we foresee ahead
02:23:11.122 --> 02:23:12.520
indeed as we
02:23:14.010 --> 02:23:19.010
exit the moratoriums of the anticipating
02:23:19.380 --> 02:23:22.900
that there will need to be more education,
02:23:22.900 --> 02:23:26.750
outreach information for the providers
02:23:26.750 --> 02:23:29.230
to let us know how this will happen,
02:23:29.230 --> 02:23:32.062
and what to expect navigating it.
02:23:32.062 --> 02:23:32.930
In the meantime,
02:23:32.930 --> 02:23:37.440
we know that CAB will be there to assist and to track.
02:23:37.440 --> 02:23:39.690
So thank you for all the, all the great work.
02:23:40.780 --> 02:23:42.270
Thank you, Commissioner Shiroma.
02:23:42.270 --> 02:23:43.233
We appreciate that.
02:23:46.820 --> 02:23:47.653
Okay.
02:23:47.653 --> 02:23:49.560
Any other questions or comments?
02:23:49.560 --> 02:23:50.713
Yes.
02:23:50.713 --> 02:23:52.063
Commissioner Guzman Aceves.
02:23:53.240 --> 02:23:54.280
Thank you for that.
02:23:54.280 --> 02:23:56.520
And thank you, both Ed and Douglas
02:23:56.520 --> 02:23:59.800
for your work and your team (indistinct)
02:23:59.800 --> 02:24:01.580
Rachel mentioned that the beginning
02:24:01.580 --> 02:24:06.290
really so much of your work is the most foundational service
02:24:06.290 --> 02:24:08.400
that we provide to California.
02:24:08.400 --> 02:24:11.650
And one of the things we've been discussing
02:24:11.650 --> 02:24:13.340
and encouraging Rachel,
02:24:13.340 --> 02:24:16.369
and seeing how we can be helpful to this,
02:24:16.369 --> 02:24:19.153
it's really enhanced your work in two areas.
02:24:19.153 --> 02:24:21.810
And that is for all of us collectively,
02:24:21.810 --> 02:24:25.550
to be able to more rapidly respond to issues
02:24:25.550 --> 02:24:28.060
that are coming through your door.
02:24:28.060 --> 02:24:31.690
And maybe for does more of the chronic issues
02:24:31.690 --> 02:24:35.420
that you're seeing and how we can update
02:24:35.420 --> 02:24:37.630
in a more rapid way,
02:24:37.630 --> 02:24:41.300
some of the rules that are leading to that.
02:24:41.300 --> 02:24:44.270
Where some of the lack of rules that are leading to that.
02:24:44.270 --> 02:24:48.090
And I know that in some instances we have a structure.
02:24:48.090 --> 02:24:50.500
You mentioned Ed, a couple of them,
02:24:50.500 --> 02:24:54.133
like we newly formed COVID strike team,
02:24:55.650 --> 02:24:58.310
certainly the lifeline integration
02:24:58.310 --> 02:25:00.500
and the LLD are also examples
02:25:01.413 --> 02:25:03.833
that you have quite a few other things here.
02:25:05.510 --> 02:25:08.500
Mobile home parks, we passed a trip
02:25:08.500 --> 02:25:11.526
that we've been hearing very consistently as well.
02:25:11.526 --> 02:25:13.570
And we don't need certainly answers today,
02:25:13.570 --> 02:25:15.750
but I really would love to see the evolution
02:25:15.750 --> 02:25:19.200
of a more frequent approach
02:25:19.200 --> 02:25:21.270
to how we can give you a form
02:25:21.270 --> 02:25:23.270
to give us your recommendations
02:25:23.270 --> 02:25:26.020
on what rules need to be changed
02:25:27.052 --> 02:25:28.803
or what utility needs to be,
02:25:29.720 --> 02:25:33.590
changes practices or anything that you are already doing
02:25:33.590 --> 02:25:37.720
that can be further enhanced by the body.
02:25:37.720 --> 02:25:40.364
And some of it, as I mentioned,
02:25:40.364 --> 02:25:44.533
you've had that mechanism already, but I have seen just,
02:25:45.560 --> 02:25:47.430
maybe that's an area of improvement
02:25:47.430 --> 02:25:48.690
that we as an institution
02:25:48.690 --> 02:25:51.770
can further integrate your knowledge.
02:25:51.770 --> 02:25:54.900
And so I really would welcome your recommendations
02:25:54.900 --> 02:25:57.060
and certainly a Director Peterson,
02:25:57.060 --> 02:26:00.520
your kind of more holistic view of how that can happen.
02:26:00.520 --> 02:26:05.470
But at a minimum, I think perhaps quarterly reports to us,
02:26:05.470 --> 02:26:08.120
and then you'd be at a Commission meetings
02:26:08.120 --> 02:26:11.400
or other sub-committee meetings.
02:26:11.400 --> 02:26:13.060
Maybe you can have that.
02:26:13.060 --> 02:26:15.023
But more so,
02:26:16.300 --> 02:26:21.300
maybe something more direct to the divisions.
02:26:21.340 --> 02:26:23.670
But I welcome your thoughts on that now,
02:26:23.670 --> 02:26:26.123
and later on how we can do that,
02:26:27.630 --> 02:26:30.860
and maybe I'll pause there before my (mumbles)
02:26:34.570 --> 02:26:35.900
Those are some very good points,
02:26:35.900 --> 02:26:37.745
Commissioner Guzman Aceves.
02:26:37.745 --> 02:26:41.800
And we've been contemplating, how we can bridge
02:26:41.800 --> 02:26:46.480
our experiences with customer complaints and inquiries
02:26:46.480 --> 02:26:48.810
and inform the different divisions
02:26:48.810 --> 02:26:51.733
and the decision makers here at the Commission.
02:26:52.600 --> 02:26:54.360
It's an ongoing process.
02:26:54.360 --> 02:26:57.610
and we welcome any discussions and ideas
02:26:57.610 --> 02:27:01.163
that your body has and other divisions have.
02:27:02.210 --> 02:27:03.043
And
02:27:04.050 --> 02:27:08.090
I wanna express that our leader,
02:27:08.090 --> 02:27:09.570
Amy Tom Hardy,
02:27:09.570 --> 02:27:11.460
has taken a sabbatical.
02:27:11.460 --> 02:27:16.360
And so that leadership will is gone.
02:27:16.360 --> 02:27:19.880
So we're hoping that we're able
02:27:20.736 --> 02:27:21.673
to deal with that.
02:27:22.530 --> 02:27:26.690
We're all sad that she's left in and we'll miss her but
02:27:28.553 --> 02:27:30.260
we'll work on that.
02:27:30.260 --> 02:27:33.110
And I'm certain that
02:27:34.300 --> 02:27:36.320
our management will listening to this
02:27:36.320 --> 02:27:37.920
and we'll have more discussions.
02:27:40.710 --> 02:27:41.543
Yeah.
02:27:41.543 --> 02:27:43.520
And just to build on what Ed was talking about,
02:27:43.520 --> 02:27:45.930
I think this presentation demonstrates
02:27:45.930 --> 02:27:48.680
the increasing coordination and collaboration
02:27:48.680 --> 02:27:51.090
that the enforcement branches have
02:27:51.090 --> 02:27:53.960
with the information coming in through CAB
02:27:53.960 --> 02:27:56.730
and also with the industry divisions.
02:27:56.730 --> 02:28:00.290
I think that level of collaboration
02:28:00.290 --> 02:28:03.230
is actually a good place to have the conversation
02:28:03.230 --> 02:28:05.720
of what more we can do and in what context.
02:28:05.720 --> 02:28:07.350
So we'll definitely take that back.
02:28:07.350 --> 02:28:10.220
Thank you.
02:28:10.220 --> 02:28:14.610
And certainly we've seen such a tremendous improvement
02:28:14.610 --> 02:28:17.910
in the CTA realm, based on the fact that
02:28:17.910 --> 02:28:19.940
you have this collaboration amongst yourself,
02:28:19.940 --> 02:28:22.750
but also the fact that you have citation authority.
02:28:22.750 --> 02:28:23.583
Yeah.
02:28:23.583 --> 02:28:25.513
And I wonder if you maybe,
02:28:26.660 --> 02:28:28.170
and this may be more for you,
02:28:28.170 --> 02:28:30.300
but maybe Douglas, you know as well,
02:28:30.300 --> 02:28:33.050
'cause we recently also accrued some citation programs
02:28:33.050 --> 02:28:36.080
on the telecommunication side and I wonder
02:28:38.820 --> 02:28:41.903
how those are working if we having a similar....
02:28:42.750 --> 02:28:46.610
Is that something that you may need one integration to
02:28:46.610 --> 02:28:51.610
or if you can talk a little bit about how that's working?
02:28:55.903 --> 02:28:57.610
Or maybe neither of you know but I know,
02:28:57.610 --> 02:29:00.510
Ed you mentioned quite a few issues here
02:29:00.510 --> 02:29:04.680
that some of which would fall into some of the citations
02:29:04.680 --> 02:29:06.740
of programs that have been approved.
02:29:06.740 --> 02:29:07.847
And is that...
02:29:08.820 --> 02:29:10.980
I think there is some room there
02:29:10.980 --> 02:29:12.830
for us to get more involved.
02:29:12.830 --> 02:29:16.090
I don't know that we've been as involved as we have
02:29:16.090 --> 02:29:18.403
with the CTA issues.
02:29:19.600 --> 02:29:24.600
And there are some things that we see coming across
02:29:26.440 --> 02:29:29.700
the consumer complaints, there are some trends there
02:29:29.700 --> 02:29:31.190
that we need to analyze,
02:29:31.190 --> 02:29:33.950
and we can have that discussion
02:29:33.950 --> 02:29:35.673
with the Communications Division.
02:29:37.320 --> 02:29:41.490
Our primary role today has been mostly data requests
02:29:41.490 --> 02:29:44.430
when they do have their CPUCs
02:29:44.430 --> 02:29:48.820
and other types of follow-up regarding applications
02:29:48.820 --> 02:29:53.003
from telecommunication service providers.
02:29:54.280 --> 02:29:57.630
But I do agree that if there is a move
02:29:57.630 --> 02:30:01.800
to increase the level of enforcement,
02:30:01.800 --> 02:30:04.863
then we may have data that would be helpful there.
02:30:06.590 --> 02:30:07.423
Yes.
Thank you.
02:30:07.423 --> 02:30:08.500
I may ask, you got to believe
02:30:08.500 --> 02:30:12.980
some of those outages fall into some of the recent merger
02:30:12.980 --> 02:30:15.720
and reorganization citation programs
02:30:15.720 --> 02:30:20.350
that we put in place that include outage citations.
02:30:20.350 --> 02:30:23.620
So I'd be happy to help coordinate
02:30:23.620 --> 02:30:25.130
some greater coordination on that overall.
02:30:25.130 --> 02:30:29.290
I think you could probably do a better with (laughing)
02:30:29.290 --> 02:30:30.123
Okay.
02:30:30.123 --> 02:30:31.450
Well, there's so much here,
02:30:31.450 --> 02:30:33.540
but I just want to thank you for you work.
02:30:33.540 --> 02:30:35.453
And I look forward to this,
02:30:36.470 --> 02:30:39.383
if you're working further integrated into all of our work.
02:30:41.360 --> 02:30:43.660
Well, I'd like to thank you for your support.
02:30:43.660 --> 02:30:46.060
We really appreciate Commissioner Guzman Aceves.
02:30:47.720 --> 02:30:48.880
Thank you.
02:30:48.880 --> 02:30:52.010
I think that Commissioner Houck has her hand up as well,
02:30:52.010 --> 02:30:54.290
would like to make a comment.
02:30:54.290 --> 02:30:55.403
Yeah.
02:30:55.403 --> 02:30:57.020
I just wanted to say thank you for this report
02:30:57.020 --> 02:30:59.650
and all of the information and coordination you're doing.
02:30:59.650 --> 02:31:02.420
And for those regular updates we've been getting
02:31:03.260 --> 02:31:05.280
some of the statistics and calls
02:31:05.280 --> 02:31:06.800
and things that you've been dealing with.
02:31:06.800 --> 02:31:08.540
It really helps keep us connected
02:31:08.540 --> 02:31:09.980
to have a better understanding
02:31:09.980 --> 02:31:11.640
of what customers are dealing with.
02:31:11.640 --> 02:31:13.890
And I know you've got a great team
02:31:13.890 --> 02:31:15.930
and a lot of really hardworking folks.
02:31:15.930 --> 02:31:18.530
And so I really appreciate the presentation
02:31:18.530 --> 02:31:20.430
and all of work that you're doing.
02:31:20.430 --> 02:31:22.633
So I just wanted to say thank you.
02:31:25.532 --> 02:31:27.984
Thank you for that.
I appreciate it.
02:31:27.984 --> 02:31:28.817
Thank you.
02:31:28.817 --> 02:31:30.890
Once again, I add my thanks
02:31:30.890 --> 02:31:33.210
to that of my fellow Commissioners
02:31:33.210 --> 02:31:36.280
for the body of work that you are doing
02:31:36.280 --> 02:31:37.660
and for carrying out
02:31:37.660 --> 02:31:39.967
one of the most important pillars, if you will,
02:31:39.967 --> 02:31:42.850
and the responsibility of the Commission
02:31:42.850 --> 02:31:47.850
and that is Consumer Protections and Safety of the public.
02:31:48.560 --> 02:31:49.640
So thank you very much.
02:31:49.640 --> 02:31:51.672
It's been really a helpful presentation.
02:31:51.672 --> 02:31:54.360
And I know it was a lot of work to put it together
02:31:54.360 --> 02:31:58.990
and very much appreciate Douglas and Ed the coordination
02:31:58.990 --> 02:32:03.080
that the two areas are accomplishing.
02:32:03.080 --> 02:32:03.930
Very, very good.
02:32:03.930 --> 02:32:05.570
Very good.
Okay.
02:32:05.570 --> 02:32:07.490
Thank you all very much.
Thank you.
02:32:07.490 --> 02:32:08.580
Appreciate it.
02:32:08.580 --> 02:32:10.950
Have a good afternoon gentlemen.
02:32:10.950 --> 02:32:14.590
And we will move now onto our next item,
02:32:14.590 --> 02:32:17.350
which is item number 26,
02:32:17.350 --> 02:32:21.670
Manager Reports and Discussion on Administrative Activities.
02:32:21.670 --> 02:32:24.230
And there is no report today.
02:32:24.230 --> 02:32:26.360
So we will move to Commissioner's report.
02:32:26.360 --> 02:32:27.860
Who would like to speak first?
02:32:31.361 --> 02:32:32.194
(giggling)
02:32:32.194 --> 02:32:34.803
Mr. Shiroma, you hesitated there for a minute.
02:32:35.670 --> 02:32:38.483
But if you raise your hand, okay, here we go.
02:32:40.160 --> 02:32:41.610
Thank you President Batjer.
02:32:41.610 --> 02:32:44.120
Yesterday, I joined my colleagues
02:32:44.120 --> 02:32:46.350
on the low income oversight board
02:32:46.350 --> 02:32:48.390
for a subcommittee meeting,
02:32:48.390 --> 02:32:52.460
was focused on the Arrearage Management Programs
02:32:52.460 --> 02:32:56.230
for customers affected by the COVID-19 pandemic,
02:32:56.230 --> 02:32:59.320
and also address the concerns raised
02:32:59.320 --> 02:33:01.053
by the contractor community
02:33:01.053 --> 02:33:04.530
and the Energy Savings Assistance Program.
02:33:04.530 --> 02:33:07.220
There was a robust conversation.
02:33:07.220 --> 02:33:12.220
We were able to get more details on the marketing education
02:33:12.290 --> 02:33:16.490
and outreach strategies of PG&E for helping Edison
02:33:16.490 --> 02:33:19.740
SoCalGas and San Diego Gas and Electric,
02:33:19.740 --> 02:33:22.850
all towards informing customers more keenly
02:33:22.850 --> 02:33:25.830
on the reversion management program.
02:33:25.830 --> 02:33:29.680
What happens with that, what happens with this Commission
02:33:29.680 --> 02:33:32.810
a resource samples of multi-lingual communications
02:33:32.810 --> 02:33:34.980
that utilize adapted.
02:33:34.980 --> 02:33:38.840
So there is a lot of work going on as utilities,
02:33:38.840 --> 02:33:43.440
and of course we want them to do that keenly.
02:33:43.440 --> 02:33:46.410
On the topic of the contractor community
02:33:46.410 --> 02:33:50.063
navigating changes in the solicitation process,
02:33:50.063 --> 02:33:53.330
that utilities outlined how they are reaching out
02:33:53.330 --> 02:33:56.520
to the contractors on requirements,
02:33:56.520 --> 02:34:01.100
how to be successful then participate in the transition
02:34:01.100 --> 02:34:04.845
of the ISA program, our multifamily
02:34:04.845 --> 02:34:08.380
and whole house treatments that are trued up
02:34:08.380 --> 02:34:11.590
for me into the 2023 timeframe.
02:34:11.590 --> 02:34:15.220
But meanwhile, there are assurances of job continuity
02:34:15.220 --> 02:34:18.890
between 2021 and 2022.
02:34:18.890 --> 02:34:19.726
I also want to extend my congratulations
02:34:19.726 --> 02:34:24.697
to the Low Income Oversight Board Chair,
02:34:24.697 --> 02:34:29.140
-Benito Delgado Olsen. He was reacquainted to the board
02:34:29.140 --> 02:34:31.863
by Governor Newsome on October 8th.
02:34:33.050 --> 02:34:37.660
Then I also gave an opening keynote
02:34:37.660 --> 02:34:40.480
last week at the so-called Chapter of the Association
02:34:40.480 --> 02:34:43.600
of Energy Engineers Virtual Conference.
02:34:43.600 --> 02:34:48.150
The theme this year was on innovating California's grid,
02:34:48.150 --> 02:34:51.960
efficiency, resiliency and transportation unit
02:34:51.960 --> 02:34:54.830
brought together National State and local leaders
02:34:54.830 --> 02:34:57.417
on issues ranging from literacy rates
02:34:57.417 --> 02:35:00.400
or equitable energy transition
02:35:00.400 --> 02:35:03.410
to maintain the lively and renewable growth.
02:35:03.410 --> 02:35:07.700
I use my time to highlight the tremendous work at CPUC
02:35:07.700 --> 02:35:10.550
has been this year on energy efficiency
02:35:10.550 --> 02:35:13.743
and the energy savings assistance program.
02:35:15.713 --> 02:35:17.270
This is my key topics cause I got questions
02:35:17.270 --> 02:35:20.180
about my (mumbles)
02:35:20.180 --> 02:35:24.640
And I want to remind everyone that tomorrow Friday,
02:35:24.640 --> 02:35:28.730
we'll be hosting a workshop on the iPhone or pilot program.
02:35:28.730 --> 02:35:32.250
We'll be discussing how to take that program
02:35:32.250 --> 02:35:36.520
into become a permanent part of the lifeline program,
02:35:36.520 --> 02:35:39.090
the discount according service,
02:35:39.090 --> 02:35:40.420
and how to ensure continuity
02:35:40.420 --> 02:35:45.110
of service in foster youth age out of their foster system.
02:35:45.110 --> 02:35:46.950
It begins at 10:00 am.
02:35:46.950 --> 02:35:49.800
There'll be both the morning and afternoon session,
02:35:49.800 --> 02:35:52.100
the information on the daily calendar.
02:35:52.100 --> 02:35:55.090
And then next week there are two more workshops
02:35:55.090 --> 02:35:57.660
on Live events and ZMC .
02:35:57.660 --> 02:36:01.690
The first one is on Tuesday at 1:00 pm.
02:36:01.690 --> 02:36:03.243
It will focus on the,
02:36:03.243 --> 02:36:05.340
what we call the Incentive Program
02:36:05.340 --> 02:36:10.340
for Vulnerable Communities affected most by grid outages.
02:36:10.380 --> 02:36:13.630
The industrial utilities will be presenting
02:36:13.630 --> 02:36:18.590
on the community input into their ideas,
02:36:18.590 --> 02:36:20.880
and that will be on Tuesday.
02:36:20.880 --> 02:36:21.943
Then on,
02:36:23.520 --> 02:36:26.593
from Friday, the 29th at 10:00 am,
02:36:27.670 --> 02:36:32.670
we will be hearing from PG&E on its application,
02:36:32.720 --> 02:36:35.940
proposing a framework for clean, substation,
02:36:35.940 --> 02:36:37.060
lack of good solutions.
02:36:37.060 --> 02:36:42.060
This is to look at how to finish in a way from diesel fuel.
02:36:42.650 --> 02:36:46.470
So those are on our daily calendar.
02:36:46.470 --> 02:36:48.880
And then next week on the 28th,
02:36:48.880 --> 02:36:51.880
I'll be speaking as a local government,
02:36:51.880 --> 02:36:54.750
Sustainable Energy Polish New Virtual Forum
02:36:54.750 --> 02:36:57.010
on a panel with Heidi Harmon,
02:36:57.010 --> 02:36:59.610
the former Mayor of San Francisco,
02:36:59.610 --> 02:37:02.240
and now Senior Public Affairs Director
02:37:02.240 --> 02:37:06.010
of the Romero institutes, let's Clean California Program
02:37:06.010 --> 02:37:09.150
to see is empowering each other,
02:37:09.150 --> 02:37:13.240
our climate and energy experts can coordinate change.
02:37:13.240 --> 02:37:18.240
They would like me focus on how can local governments
02:37:18.490 --> 02:37:20.940
stay up-to-date on the energy policy
02:37:20.940 --> 02:37:25.900
and how to meaningfully interact with the Commission,
02:37:25.900 --> 02:37:30.113
how to access the Commissions programs and processes.
02:37:31.040 --> 02:37:35.160
And that will be on the October 28th.
02:37:35.160 --> 02:37:36.120
Thank you.
02:37:36.120 --> 02:37:38.710
That is my updates.
02:37:38.710 --> 02:37:40.176
Okay, thank you.
02:37:40.176 --> 02:37:42.090
Commissioner Rechtschatten please.
02:37:42.090 --> 02:37:44.960
I wanna join in congratulating Benito Delgado
02:37:44.960 --> 02:37:46.010
for being reappointed.
02:37:46.010 --> 02:37:47.610
I had the pleasure of working with him
02:37:47.610 --> 02:37:50.030
when I was on the LLB.
02:37:50.030 --> 02:37:51.710
He's a terrific asset.
02:37:51.710 --> 02:37:53.910
I also want to congratulate the Golden State Warriors
02:37:53.910 --> 02:37:55.630
on their opening day, this weekend,
02:37:55.630 --> 02:37:57.593
the dreaded Los Angeles Lakers.
02:37:58.660 --> 02:38:01.970
I wanna point out in a number of reconnectivities
02:38:01.970 --> 02:38:03.510
that I've been involved
02:38:03.510 --> 02:38:08.120
in the first two involve transportational extrication.
02:38:08.120 --> 02:38:10.317
Last week, all of my fellow Commissioners.
02:38:10.317 --> 02:38:11.260
Thank you.
02:38:11.260 --> 02:38:13.160
Join me in a non-bank,
02:38:13.160 --> 02:38:15.070
where we heard from the Energy Division
02:38:15.070 --> 02:38:17.700
on the state of our electrification goals,
02:38:17.700 --> 02:38:19.510
our progress so far to meeting the goals,
02:38:19.510 --> 02:38:20.980
the gaps that exist.
02:38:20.980 --> 02:38:25.220
We spent $1.8 billion and we've authorized $1.8 billion
02:38:26.120 --> 02:38:27.830
in rate payer funding.
02:38:27.830 --> 02:38:31.290
So far, we still have a very large gap.
02:38:31.290 --> 02:38:34.790
We have about 75 to 74,000 ed chargers
02:38:34.790 --> 02:38:37.360
currently installed in the state.
02:38:37.360 --> 02:38:39.390
And the state's best estimates are that
02:38:39.390 --> 02:38:42.220
we'll need about 1.1 million,
02:38:42.220 --> 02:38:45.830
just by 2030 to meet our goals.
02:38:45.830 --> 02:38:48.160
We had the pleasure of being joined by Hannah Russell,
02:38:48.160 --> 02:38:51.230
the Deputy Director of Fuels and Transportation
02:38:51.230 --> 02:38:52.380
at the Energy Commission.
02:38:52.380 --> 02:38:53.470
They are currently implementing
02:38:53.470 --> 02:38:57.160
a $1 billion investment program over the next three years,
02:38:57.160 --> 02:38:59.170
funded by the General Fund.
02:38:59.170 --> 02:39:01.330
And whether they have follow ups on this,
02:39:01.330 --> 02:39:05.560
but we really had a very productive conversation
02:39:05.560 --> 02:39:08.730
about what the role should be a rate payer investments
02:39:08.730 --> 02:39:12.240
as we move forward in the future.
02:39:12.240 --> 02:39:13.460
What should that role be
02:39:13.460 --> 02:39:16.340
as compared to other state funding sources?
02:39:16.340 --> 02:39:18.100
What programs we should put in place
02:39:18.100 --> 02:39:20.990
to get the biggest bang for our buck,
02:39:20.990 --> 02:39:23.540
including how much infrastructure
02:39:23.540 --> 02:39:25.420
should be owned by utilities?
02:39:25.420 --> 02:39:28.570
And what are the areas, to the extent we invest,
02:39:28.570 --> 02:39:32.450
what are the areas we should prioritize for such investment?
02:39:32.450 --> 02:39:35.770
We had a lot of concurrence about multifamily dwellings,
02:39:35.770 --> 02:39:37.490
disadvantaged communities,
02:39:37.490 --> 02:39:39.530
medium and heavy duty vehicles
02:39:39.530 --> 02:39:43.620
and keeping electricity affordable.
02:39:43.620 --> 02:39:46.100
So I want to thank you again for joining.
02:39:46.100 --> 02:39:48.580
And I hope to follow the suggestion
02:39:48.580 --> 02:39:52.070
of both Commissioner Guzman Aceves and Commissioner Houck.
02:39:52.070 --> 02:39:53.920
They asked that we hold a similar meeting
02:39:53.920 --> 02:39:56.560
with the participation of our sister agencies,
02:39:56.560 --> 02:39:59.840
the Air Board, and goes along with the Energy Commission
02:39:59.840 --> 02:40:02.500
so that we can continue this conversation.
02:40:02.500 --> 02:40:07.010
And I'm following up with my colleagues there to do that.
02:40:07.010 --> 02:40:09.800
Also last week, my office helped organize
02:40:09.800 --> 02:40:14.478
and I participated in a joint Energy Commission,
02:40:14.478 --> 02:40:17.300
PUC Gogo as workshop on barriers
02:40:17.300 --> 02:40:22.050
To installing infrastructure for public charging.
02:40:22.050 --> 02:40:23.210
Public charging is a very...
02:40:23.210 --> 02:40:24.680
Even though most people charge at home,
02:40:24.680 --> 02:40:28.750
it's a very important part of transportation electrification
02:40:28.750 --> 02:40:30.410
because range anxiety,
02:40:30.410 --> 02:40:35.101
it's still a limiting factor in people buying EVs.
02:40:35.101 --> 02:40:37.250
And also because 40% of the state
02:40:37.250 --> 02:40:39.240
lives in multi-family units and renters
02:40:39.240 --> 02:40:42.140
and multi-family dwellers,
02:40:42.140 --> 02:40:45.090
often rely exclusively on public charging
02:40:45.090 --> 02:40:46.800
to charge up their cars.
02:40:46.800 --> 02:40:48.400
So we had panels on the biggest,
02:40:48.400 --> 02:40:50.240
the three biggest barriers to date.
02:40:50.240 --> 02:40:53.680
Local Permitting rates and interconnection.
02:40:53.680 --> 02:40:57.040
And interconnection includes vehicle grid integration.
02:40:57.040 --> 02:40:59.700
I moderated the panel on rates.
02:40:59.700 --> 02:41:03.130
We talked about equity, affordability, demand charges.
02:41:03.130 --> 02:41:08.040
I'm happy to say that as a result of our PUC decisions,
02:41:08.040 --> 02:41:12.520
the large IOUs already offer a variety of rates
02:41:12.520 --> 02:41:14.720
and some innovative rates for public charging.
02:41:14.720 --> 02:41:18.060
Although we heard in those changes,
02:41:18.060 --> 02:41:21.660
those structures may have to change going forward.
02:41:21.660 --> 02:41:24.510
What a flag, one of the most challenging issues to me
02:41:24.510 --> 02:41:26.660
that came out of this panel
02:41:26.660 --> 02:41:28.930
and especially the one in rates is,
02:41:28.930 --> 02:41:33.440
how do we ensure that rates for low income EV drivers,
02:41:33.440 --> 02:41:36.210
the ones who rely on public charging,
02:41:36.210 --> 02:41:38.410
they have to charge during the most expensive
02:41:38.410 --> 02:41:40.140
peak times of the day,
02:41:40.140 --> 02:41:41.880
because of our Time of Use rates,
02:41:41.880 --> 02:41:43.830
it's hard, it's expensive to charge.
02:41:43.830 --> 02:41:46.270
How do we ensure that those rates are affordable?
02:41:46.270 --> 02:41:47.780
Can we do that through rate design?
02:41:47.780 --> 02:41:48.660
That's challenging.
02:41:48.660 --> 02:41:51.040
Do we need subsidies from other sources?
02:41:51.040 --> 02:41:54.030
Do we need an electric vehicle charging card?
02:41:54.030 --> 02:41:57.290
We're gonna follow up on this and a number of other issues
02:41:57.290 --> 02:42:00.327
that came up with our sister agencies.
02:42:00.327 --> 02:42:03.860
So those were the transportation electrification programs.
02:42:03.860 --> 02:42:06.310
I also participated at a forum
02:42:06.310 --> 02:42:08.820
that the ISO organized last week
02:42:08.820 --> 02:42:13.430
on it's enhanced day ahead market initiative.
02:42:13.430 --> 02:42:15.800
This is a new development for the CISO.
02:42:16.660 --> 02:42:18.430
Folks know they're currently
02:42:18.430 --> 02:42:20.113
running energy imbalance market
02:42:20.113 --> 02:42:25.113
that now covers 80% of the Western grid,
02:42:25.496 --> 02:42:28.540
a real time imbalance market
02:42:28.540 --> 02:42:32.140
and they're taking steps to expand that into the day ahead.
02:42:32.140 --> 02:42:33.540
Timeframe.
02:42:33.540 --> 02:42:34.820
Of course, the day timeframe
02:42:34.820 --> 02:42:36.530
is where the great majority of energy
02:42:36.530 --> 02:42:39.383
transactions take place.
02:42:40.290 --> 02:42:41.493
I think,
02:42:42.640 --> 02:42:44.540
I see there's a lot of progress
02:42:44.540 --> 02:42:47.670
in greater regional collaboration like Eden
02:42:47.670 --> 02:42:52.169
as we go to the increasingly high penetration of renewables.
02:42:52.169 --> 02:42:54.110
And the form that last week discussed
02:42:54.110 --> 02:42:57.930
a lot of design questions about expanding the market,
02:42:57.930 --> 02:43:00.140
including governance and transparency,
02:43:00.140 --> 02:43:04.799
and we'll have to resolve all of those as we go forward.
02:43:04.799 --> 02:43:06.170
One of the things I really emphasize
02:43:06.170 --> 02:43:10.290
is the need to have a visible, transparent process,
02:43:10.290 --> 02:43:14.650
as the ISO continues to design these various elements.
02:43:14.650 --> 02:43:17.870
I was struck really, there were a lot of participants,
02:43:17.870 --> 02:43:21.380
including generators and a lot of utilities,
02:43:21.380 --> 02:43:22.380
the major utilities,
02:43:22.380 --> 02:43:27.110
including Kevin Payne from Southern California, Edison,
02:43:27.110 --> 02:43:29.131
Patty poppy from PG&E.
02:43:29.131 --> 02:43:31.590
And I was struck by how positive they were
02:43:31.590 --> 02:43:34.250
and collaborative they were,
02:43:34.250 --> 02:43:36.560
given the variety of interests of variety of states
02:43:36.560 --> 02:43:38.800
out at that were represented.
02:43:38.800 --> 02:43:40.940
I was on a panel with other state regulators
02:43:40.940 --> 02:43:44.780
and we offered some hopefully constructive suggestions
02:43:44.780 --> 02:43:45.993
about going forward.
02:43:47.400 --> 02:43:48.530
Last week was very busy.
02:43:48.530 --> 02:43:53.530
I just wanna thank everybody for their great participation
02:43:53.890 --> 02:43:58.080
in our 19th Annual Supplier Diversity on Bonk.
02:43:58.080 --> 02:44:01.270
The theme this year was thriving and surviving
02:44:01.270 --> 02:44:03.100
during a pandemic.
02:44:03.100 --> 02:44:05.710
I wanna thank Senator Bradford and Assemblyman Holden
02:44:05.710 --> 02:44:08.940
for coming, and a great work of Stephanie Green,
02:44:08.940 --> 02:44:11.380
Joshua Milton and Bisa Widelga.
02:44:11.380 --> 02:44:13.230
So we heard many helpful suggestions,
02:44:13.230 --> 02:44:14.990
we're gonna follow up on.
02:44:14.990 --> 02:44:17.470
One thing we heard from a couple of Commissioners
02:44:17.470 --> 02:44:19.600
and some of the participants is
02:44:19.600 --> 02:44:21.920
whether or not we need to look at some
02:44:23.300 --> 02:44:27.480
different requirements for community choice aggregation
02:44:28.550 --> 02:44:30.770
participants who are new to the program.
02:44:30.770 --> 02:44:32.165
They're very differently situated.
02:44:32.165 --> 02:44:36.620
And do we need different rules for them?
02:44:36.620 --> 02:44:39.740
If you can bear with me for another couple of minutes,
02:44:39.740 --> 02:44:42.620
I'm gonna talk about this week so far.
02:44:42.620 --> 02:44:45.530
And I wanna also report about the neighborhood
02:44:45.530 --> 02:44:47.760
transmission task force that I'm on.
02:44:47.760 --> 02:44:50.230
I'm one of two Western Commissioners,
02:44:50.230 --> 02:44:52.290
10 Commissioners on the task force.
02:44:52.290 --> 02:44:55.360
We've been very busy, lot of meetings.
02:44:55.360 --> 02:44:57.167
There's gonna be the first formal meeting
02:44:57.167 --> 02:44:59.820
and the task force will be next month in Louisville,
02:44:59.820 --> 02:45:02.900
and I'll be participating virtually.
02:45:02.900 --> 02:45:05.250
The first big thing we've been focusing on
02:45:05.250 --> 02:45:08.200
is filing comments on behalf of Nehru's
02:45:08.200 --> 02:45:12.130
on folks advance notice of rulemaking on transmission.
02:45:12.130 --> 02:45:15.570
Folk raised a host of ideas for reforming transition,
02:45:15.570 --> 02:45:17.830
planning and development,
02:45:17.830 --> 02:45:22.650
including cost allocation generator, interconnection,
02:45:22.650 --> 02:45:25.970
how to do the planning itself and cost containment,
02:45:25.970 --> 02:45:28.100
so there'll be an independent transmission monitor
02:45:28.100 --> 02:45:29.870
was one of the ideas.
02:45:29.870 --> 02:45:33.840
The navel comments as what you would expect,
02:45:33.840 --> 02:45:38.510
they focus on the interests of all states.
02:45:38.510 --> 02:45:41.460
There's a strong focus on protecting state interests,
02:45:41.460 --> 02:45:45.450
also involving a one-size-fits-all solution
02:45:45.450 --> 02:45:48.560
are about 60 pages on the public.
02:45:48.560 --> 02:45:52.060
Of course, happy to share those with other Commissioners.
02:45:52.060 --> 02:45:55.020
We, for the CPUC, we filed our own comments
02:45:55.020 --> 02:45:56.240
along with a lot of other people,
02:45:56.240 --> 02:46:00.260
about 180 parties filed comments.
02:46:00.260 --> 02:46:04.500
And then lastly, along with Commissioner Guzman Aceves,
02:46:04.500 --> 02:46:09.500
I attended a meeting this week with the Y rep Kreps
02:46:10.860 --> 02:46:12.650
Western Interstate Energy Board
02:46:12.650 --> 02:46:16.090
and the Committee on Regional Electric Power Cooperation.
02:46:16.090 --> 02:46:18.220
That's why we just call it why rep Kreps
02:46:18.220 --> 02:46:19.710
It's much easier.
02:46:19.710 --> 02:46:22.140
A lot of discussion about transmission.
02:46:22.140 --> 02:46:24.430
I was on a panel with Chris rater
02:46:24.430 --> 02:46:28.283
who's a Commissioner from Idaho about the task force,
02:46:29.240 --> 02:46:32.310
and also a lot of discussion about regional markets
02:46:32.310 --> 02:46:34.440
and reliability issues,
02:46:34.440 --> 02:46:37.370
including the new Western Resource Adequacy Program,
02:46:37.370 --> 02:46:39.910
being designed by the Northwest Power Pool.
02:46:39.910 --> 02:46:42.097
Our utilities are not directly involved in that,
02:46:42.097 --> 02:46:44.630
but of course, California has a strong interest
02:46:44.630 --> 02:46:48.870
in making sure that program has transparency and rigor
02:46:48.870 --> 02:46:53.160
and so forth, as well as a recently completed
02:46:53.160 --> 02:46:55.300
state led market study,
02:46:55.300 --> 02:46:57.800
that looked at the economic benefits to the west
02:46:57.800 --> 02:47:00.590
of both an expanded day ahead market
02:47:00.590 --> 02:47:03.190
and possible full regionalization.
02:47:03.190 --> 02:47:08.190
And interestingly, there is legislative activity
02:47:08.310 --> 02:47:11.630
in other states notably in Nevada and Colorado,
02:47:11.630 --> 02:47:16.600
requires utilities to join organized markets by 2030.
02:47:16.600 --> 02:47:18.510
So these kinds of studies are very helpful
02:47:18.510 --> 02:47:20.960
in informing the discussion that's going on
02:47:20.960 --> 02:47:22.920
in those states and regionally.
02:47:22.920 --> 02:47:23.753
Thanks very much.
02:47:23.753 --> 02:47:26.170
I apologize for taking such a long time
02:47:26.170 --> 02:47:28.110
to report on everything.
02:47:28.110 --> 02:47:32.133
Well, you've been very busy and we greatly appreciate it.
02:47:33.550 --> 02:47:36.810
Are there any other comments at this time?
02:47:36.810 --> 02:47:38.030
Okay.
02:47:38.030 --> 02:47:39.430
Seeing none, then...
02:47:39.430 --> 02:47:40.263
Oh, okay.
02:47:40.263 --> 02:47:41.233
Commissioner Houck.
02:47:43.670 --> 02:47:45.420
Thank you.
02:47:45.420 --> 02:47:48.278
Just briefly I know we had a number of comments
02:47:48.278 --> 02:47:51.310
regarding AT&T and landlines this morning.
02:47:51.310 --> 02:47:54.643
So I'd like to announce that,
02:47:54.643 --> 02:47:57.510
it's gonna be a virtual public participation
02:47:57.510 --> 02:48:01.300
hearing on November 16th at 6:00 pm.
02:48:01.300 --> 02:48:03.670
The purpose of the public participation hearing
02:48:03.670 --> 02:48:06.360
is to address AT&T's application,
02:48:06.360 --> 02:48:11.230
requesting to transfer approximately 207,000 customers
02:48:11.230 --> 02:48:13.250
to Frontier Communications.
02:48:13.250 --> 02:48:15.940
The transfer is only occurring where AT&T
02:48:15.940 --> 02:48:20.720
is already using Frontier's network to provide services.
02:48:20.720 --> 02:48:23.450
And I'd like to specify again that this is a transfer
02:48:23.450 --> 02:48:27.240
and not a discontinuation of landline phone service.
02:48:27.240 --> 02:48:31.250
AT&T, Frontier, as well as several consumer advocates groups
02:48:31.250 --> 02:48:33.290
have been instructed to appear
02:48:33.290 --> 02:48:35.710
at the public participation hearing.
02:48:35.710 --> 02:48:38.240
Additionally, AT&T and Frontier
02:48:38.240 --> 02:48:39.740
will provide phone numbers
02:48:39.740 --> 02:48:41.980
of customer service representatives,
02:48:41.980 --> 02:48:42.970
who will be available
02:48:42.970 --> 02:48:45.160
during the public participation hearing,
02:48:45.160 --> 02:48:47.560
and for five days following the hearing
02:48:47.560 --> 02:48:50.640
to respond to customer questions or concerns.
02:48:50.640 --> 02:48:52.900
More details such as the WebEx link,
02:48:52.900 --> 02:48:56.390
will be posted on the Public Advisor's Office website
02:48:56.390 --> 02:48:57.740
and notice to the parties
02:48:57.740 --> 02:49:01.500
and the 2,700 customers affected.
02:49:01.500 --> 02:49:03.880
The public participation hearing
02:49:03.880 --> 02:49:05.710
did come together fairly quickly.
02:49:05.710 --> 02:49:08.800
So I do want to thank Administrative Law,
02:49:08.800 --> 02:49:13.100
Judge McKinney and Judge Young Gruss
02:49:13.100 --> 02:49:14.960
and our Republic Advisor's Office,
02:49:14.960 --> 02:49:17.160
including Eric Sawyer, Alison brown,
02:49:17.160 --> 02:49:19.560
Juanita hill, and Christine Wayland
02:49:19.560 --> 02:49:22.370
for all of their help and making this hearing possible.
02:49:22.370 --> 02:49:24.120
I know we've had a lot of comments
02:49:24.120 --> 02:49:28.300
and we wanna make sure that the public and customers
02:49:28.300 --> 02:49:30.490
are getting accurate information,
02:49:30.490 --> 02:49:32.890
and have opportunities to ask questions
02:49:32.890 --> 02:49:34.923
to the people that can provide answers.
02:49:36.780 --> 02:49:39.620
I also want to note that there's gonna be a public
02:49:39.620 --> 02:49:41.300
pre-hearing conference tomorrow
02:49:41.300 --> 02:49:44.825
for proceeding R18-07-006,
02:49:44.825 --> 02:49:46.910
which will be opening phase three
02:49:46.910 --> 02:49:49.320
of the affordability proceedings.
02:49:49.320 --> 02:49:50.850
Information on the PhD
02:49:50.850 --> 02:49:53.210
can be found on our daily calendar.
02:49:53.210 --> 02:49:54.660
I am very much looking forward
02:49:54.660 --> 02:49:56.130
to this phase of the proceeding,
02:49:56.130 --> 02:49:58.820
which is a follow-up to the on bonk
02:49:58.820 --> 02:50:01.120
that the Commission held in February,
02:50:01.120 --> 02:50:03.390
regarding affordability issues.
02:50:03.390 --> 02:50:08.120
And I'm looking forward to broad party participation
02:50:08.120 --> 02:50:09.094
on those issues.
02:50:09.094 --> 02:50:14.094
I also just want to give a shout out to Monica Palmeri
02:50:14.220 --> 02:50:15.560
who gave a presentation
02:50:15.560 --> 02:50:19.860
at the Disadvantaged Communities Advisory Group,
02:50:19.860 --> 02:50:22.510
on the update for the Environmental
02:50:22.510 --> 02:50:25.092
and Social Justice Action Plan.
02:50:25.092 --> 02:50:27.540
And thank Kathleen just in my office
02:50:27.540 --> 02:50:29.970
for the work she's been doing with Monica,
02:50:29.970 --> 02:50:33.640
and just maybe ask Commissioner Guzman Aceves
02:50:33.640 --> 02:50:35.720
and Commissioner Houck any our leads on that.
02:50:35.720 --> 02:50:39.590
And if they just wanna give a little bit of information
02:50:39.590 --> 02:50:41.990
regarding the webinars that's supposed to be coming up
02:50:41.990 --> 02:50:43.430
in the updates.
02:50:43.430 --> 02:50:46.070
I think the plan is supposed to be released soon.
02:50:46.070 --> 02:50:47.790
And I know I've gotten a couple of questions,
02:50:47.790 --> 02:50:51.240
so I didn't know if either Commissioner Guzman Aceves
02:50:51.240 --> 02:50:52.260
or Commissioner Rechtschatten
02:50:52.260 --> 02:50:54.690
wanted to say something on that very quickly,
02:50:54.690 --> 02:50:57.083
and that will conclude my report.
02:51:00.730 --> 02:51:01.563
Okay.
02:51:01.563 --> 02:51:02.490
Thank you.
02:51:02.490 --> 02:51:04.340
I hope that the public really gets
02:51:04.340 --> 02:51:07.973
a good notice of public participation sovereign.
02:51:08.870 --> 02:51:09.980
We've had so many comments
02:51:09.980 --> 02:51:13.570
in the last few Commission meetings on the subject.
02:51:13.570 --> 02:51:16.083
I hope that will be very well attended.
02:51:16.930 --> 02:51:18.350
Commissioner Houck I don't..
02:51:18.350 --> 02:51:19.440
Excuse me, President Batjer.
02:51:19.440 --> 02:51:22.610
Commissioner Houck, I don't know the specific dates,
02:51:22.610 --> 02:51:25.250
perhaps Commissioner Guzman Aceves does.
02:51:25.250 --> 02:51:28.280
When they're gonna be a webinar
02:51:28.280 --> 02:51:30.770
and follow up to the presentation
02:51:30.770 --> 02:51:32.443
that Monica provided last week.
02:51:33.930 --> 02:51:35.800
Well, we can find those dates.
02:51:35.800 --> 02:51:36.633
And...
02:51:38.210 --> 02:51:39.510
It's November 3rd.
02:51:39.510 --> 02:51:40.343
I didn't just...
02:51:40.343 --> 02:51:42.220
I know because Kathleen has been working with Monica
02:51:42.220 --> 02:51:43.620
to provide comments,
02:51:43.620 --> 02:51:46.810
but I just know that both of your office
02:51:46.810 --> 02:51:49.780
have been doing a lot of really great work on that plan.
02:51:49.780 --> 02:51:51.740
So I wanted to refer to you
02:51:51.740 --> 02:51:53.817
if you had any other additional feedback.
02:51:53.817 --> 02:51:56.300
But I know that it's before our next voting meeting.
02:51:56.300 --> 02:51:58.493
So I just thought I would mention it.
02:52:00.800 --> 02:52:01.633
Okay.
02:52:01.633 --> 02:52:03.253
Any other comments or reports?
02:52:04.740 --> 02:52:05.573
Okay.
02:52:05.573 --> 02:52:06.590
Thank you all very much.
02:52:06.590 --> 02:52:08.860
This has been a
02:52:10.140 --> 02:52:13.438
excellent meeting and I appreciate everyone's participation.
02:52:13.438 --> 02:52:17.010
The public meeting is now adjourned.
02:52:17.010 --> 02:52:19.440
For those who will be joining us
02:52:19.440 --> 02:52:21.803
in closed session on Legal Matters,
02:52:23.070 --> 02:52:26.530
we will be starting that meeting in 15 minutes.
02:52:26.530 --> 02:52:28.620
We're taking a 15 minute break.
02:52:28.620 --> 02:52:29.880
Let's call it one 1.15.
02:52:29.880 --> 02:52:32.840
Let's get resumed in closed session
02:52:32.840 --> 02:52:35.310
on Legal Matters at 1.30.
02:52:35.310 --> 02:52:36.510
Thank you all very much.
02:52:36.510 --> 02:52:37.373
Have a good day.